Customer Ratings & Reviews

After having a machine loaded with bells and whistles including a countdown timer that was more and more incorrect, we opted for a more simple machine (who uses all those different cycles anyway?). The machine performs adequately, is a little louder than the unit it replaces, but because it has a removable agitator, which the previous unit didn't have, it doesn't go off balance as often as the old one, and hasn't shown a tendency for soap suds to leave white marks on the unagitated loads.

Nice and simple and works great. So much better than the Samsung which started rusting all over after 5 years! This machine is a little load but cleans great. Removable agitator feature is great. Only thing that I had to get used to was that there is no detergent or softener dispenser. You just put it in the machine before the clothes. You have to use HE detergent and softener which I was already using.

Love the removable agitator option, very simple to use. Nice large capacity & deep water fill... you can wash bigger loads, blankets, rugs, etc. Washer is a little louder, no soap or softener dispenser. The one thing that impresses me the most about this washer is the spin cycle. The clothes barely feel wet, saves less drying time.

Machine is a little loud but nothing that can't be tolerated. I have had no problems with unbalances loads as other has comment about. No real complaints its a washer and it works well. Only had it for about 2 weeks so take this at a two week look. Will update if it starts to act up, but for now all is good.

A little louder then I would like, works better without the agitator. Once we got the quick start guide it works good, just a little loud

I went from a very high end Samsung unit to this very practical Whirlpool and I cannot emphasize enough the difference in level of cleaning. This unit is much, MUCH, better. The Samsung took F O R E V E R and still failed to get deodorant from armpits for instance and this unit is great at that; among getting other unmentionables out. I wish it was quieter but that's a small trade off for thorough and fast cleaning.

I am writing to express my concern regarding the performance of my Whirlpool top-load washer, Model Number WTW5057LW, Serial Number Cd0502028, purchased in March 2024. Approximately May 10, 2025, just 60 days after the warranty expired, the removable agitator (Part Number: W11614636) began breaking apart at the bottom, causing it to no longer make a proper seal. This renders the washer less effective and raises concerns about the quality and durability of the part—especially since I only do about 1 to 2 loads of laundry per week. I contacted Whirlpool’s service department and was informed that I would need to purchase a replacement agitator, which I did at my own expense. While I understand that the warranty had just lapsed, I feel this failure so soon after the coverage period—especially with such light usage—indicates a premature defect and not ordinary wear and tear. My previous Whirlpool washer lasted over 20 years without such issues, which makes this situation particularly disappointing.

Great washer- gets the job done. Larger than most other washers.

We came in to Best Buy looking for a cheaper washer, but we chose this product instead. Really appreciate the removable agitator in the middle. This is a great washing machine very big. Just sort of strange that you can’t choose the size of your load though, and that is why I am giving it four stars.

Our old washing machine died, so we needed to replace it. We picked this one as it has a removable agitator. We could never fit our duvet cover in our old one, but it fits nicely in here. So far it has not had any balancing issues. Our old one would travel across the laundry room while making an awful noise. I highly recommend this Whirlpool one.

A little louder than I expected. Like the removable agitator and capacity

The whirlpool washing machine is a good overall machine. Like the 2 in 1 agitator that you can remove for large loads and comforters. The wash cycles work well, like everything else you have to make slight adjustments as you learn how it works. Spin cycle is good. Average noise like most washers but not over the top. Wash time is a little longer than my previous washer. I would recommend this washing machine though it costs more than average.

Great capacity and good option of removing the agitator. But very load during spin cycle. Its been 2 weeks since I got it so i will have wait for little longer to provide a full feedback

I’m still getting used to this. The clothes come out looking very clean and not overly wrinkled. So far I’m happy with this.

I am satisfied with the machine. I really like the removable agitator - it gives more options depending on the load. And it has a great spin cycle. It could be considered a little loud, but I've not been bothered by it. If the laundry room is close to other living quarters, it may be an issue. I have no complaints - it works as advertised.

Some exception to this Whirlpool Washer. Quit noisy, does not let you know when the rinse cycle comes on, does not have a timer to let you know how long the wash cycle is. Spin Cycle does not spin dry clothes thoroughly. Clothes come out sought of wet.

We recently moved, but had this same model for the previous house. We decided to order it again for the new house. Does a good job cleaning clothes, and the removable agitator is a good feature for cleaning large items.

Good, reliable washer . Large capacity. Somewhat noisy but closing laundry room door solves that problem.

This looks nice. I’m not too fond of how it goes off balance and can’t recorrect itself! You can remove the agitator before blankets was the idea of the removable agitator. It’s still a job rearranging a wet big blanket to help it spin. I wish also it could tell you the minutes left to the load. It doesn’t even ding or buzz it just shuts off. Minor but annoying

Love the size of the washer and the removable agitator! Easy to use with great selections for water temp and cycles!