Customer Ratings & Reviews
- Model:
- WTW5057LW
- SKU:
- 6468626
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the 4.7-4.8 Cu. Ft. Top Load Washer's removable agitator, cleaning performance, ease of use, and large capacity. The size of the washer has also been well received. However, some customers have expressed concerns about the noise level, reliability, and balance during the spin cycle.
This summary was generated by AI based on customer reviews.
Don't buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely garbage. Doesn’t clean. Removable agitator is just an option that doesn't really matter. Look for better.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Best Buy Consumer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Complete Rip Off. No Soap Tray. No Fabric Softner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No place to put the Soap or Fabric Softener? Is this a joke?
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello JoshuaR! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with it. Everything is so difficult, just to turn it on is a process
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello KarlaG! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
lid already broke
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the washer 4 months ago and the lid does not close or lock for the washer to start.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, MichaelL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should get zero stars … didn’t work straight out of the box total garbage
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey JustAmom, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Poor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, I do not recommend it, it is very sensitive and the. Warranty is very limited
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Bell. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Really nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good i like the product since i have the brand for a long time
I would recommend this to a friendNo fab softener access. ????
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer does not have a softener dispenser. The manual suggests getting a Downey ball. Have not found one yet. The other suggestion is to manually pour it in. The lid locks. It is very hard to find the time in the cycle that allows fab softener to be poured. I love the washer otherwise. Considering returning it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We manufacture several different models with various feature and accessory designs yet will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came out not working and returned it no washer till now just disappointed
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within a month of having it. When it was working did not wash properly.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Poor, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Good luck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seemed like the perfect washer, but it wouldn’t drain and the lid kept locking. I wanted it for the agitator, but I had to return it
No, I would not recommend this to a friendWaher crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont purchase doesnt work well at all. Look into better
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loke everyrhing about it at first had to figure out how to use it but when i got it i like it!
I would recommend this to a friendGreat washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase, the washing machine works great.
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer but I don’t like that it doesn’t fill up with water like the old washers!
I would recommend this to a friendWASH MACHINE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOEN'T LIKE IT, DOEN'T WASH WELL AND LEAVE THE CLOTHES DIRTY
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AmeliapG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lock on washer broke after only having it for two months
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Kita, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
A lemon of a machine. Its trash.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a appt for Saturday. So I must keep this raggedy washer till then. I need some type of incentive.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, EdytheG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Not a winner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke on the first load an hour after I bought it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Chris. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Cleaning performance, Removable agitatorCons mentioned:Noise level
Nice Washer at a Reasonable Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans just fine and it’s really nice to be able to add and remove the agitator as needed. I wish it had a soap dispenser instead of having to put the soap directly on the clothes but that’s 100% on me for not noticing in the store. It’s a good bit louder than our previous washer but that’s really the only thing I’d say I really wish was better. All in all a good washer at a reasonable price.
I would recommend this to a friend