Customer Ratings & Reviews
- Model:
- WTW5057LW
- SKU:
- 6468626
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 4.7-4.8 Cu. Ft. Top Load Washer for its removable agitator, effective cleaning performance, ease of use, and large capacity. Some customers have expressed concerns about the noise level during operation, reliability issues, and problems with the spin cycle and balance. Overall, the washer seems to be well-received for its functionality, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer but I don’t like that it doesn’t fill up with water like the old washers!
I would recommend this to a friendWASH MACHINE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOEN'T LIKE IT, DOEN'T WASH WELL AND LEAVE THE CLOTHES DIRTY
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AmeliapG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lock on washer broke after only having it for two months
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Kita, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
A lemon of a machine. Its trash.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a appt for Saturday. So I must keep this raggedy washer till then. I need some type of incentive.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, EdytheG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Not a winner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke on the first load an hour after I bought it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Chris. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Cleaning performance, Removable agitatorCons mentioned:Noise level
Nice Washer at a Reasonable Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans just fine and it’s really nice to be able to add and remove the agitator as needed. I wish it had a soap dispenser instead of having to put the soap directly on the clothes but that’s 100% on me for not noticing in the store. It’s a good bit louder than our previous washer but that’s really the only thing I’d say I really wish was better. All in all a good washer at a reasonable price.
I would recommend this to a friend Does not clean cloths
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total garbage. Cloths will not come clean. No agitation. I tried giving the washer a chance but while I was getting disappointed the time in which I can return it was over. Got it oct 5 2022 tried to return it dec 24 2022
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey WillieC, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Cons mentioned:Reliability
Low quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy it. In there months washer messed up. How a capacitor can broken in three months.Terrible costumer service.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey EkremG, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Wrinkled Cllothes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this machine about 2 weeks ago and there is not a load that the clothes come out extremely wrinkled. I have never had that issue before. Even after i put in dryer, my clothes are still wrinkled. Very disappointing.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Diamond03. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Cleaning performance
GOOD ITEM FOR THE PRICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to get our clothes clean. It's a little difficult to use and it takes a long time to lock before running
I would recommend this to a friend - Cons mentioned:Noise level
Poor opt I ons
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It way too loud. It does not have a completion alarm so we know when it is done
No, I would not recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Noise level
A noisy but great washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has many great features and delivers clean clothes but it makes a lot of noise, especially every time the motor starts up to spin the tub. So we returned it.
No, I would not recommend this to a friend - Pros mentioned:Removable agitatorCons mentioned:Noise level
Pretty good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful look, it limits the periods when it makes noise which is much reduced, but when it does make noise it is a little louder, probably because of the design difference of not being a tighter metal box seal for noise. Seems to be working very good. Lots of instructions to use!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
My newwashing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and it does a great job. I recommend this . Christy
I would recommend this to a friend Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaning great so far. Really like the flexibility of the removable agitator for large items. Not finding it to be loud as others have complained. Easy to operate. Definitely recommend
I would recommend this to a friend- Pros mentioned:Capacity
Mom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been great for my large family! I like how the spinner is removable.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Washer/dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machines. Lots of space for big items and cleans beautifully ! The dryer is very efficient as well.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Does a great job cleaning the clothes.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the capacity and it washes magnificent, and I like that is a 2 in 1 .
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Noise level
Reasonable price, good washer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues! Have used with the agitator in. Roomy, only mild negative is that it is noisy but not a deal breaker.
I would recommend this to a friend