Customer Ratings & Reviews
- Model:
- WTW5057LW
- |
- SKU:
- 6468626
Customer reviews
Rating 4.1 out of 5 stars with 1598 reviews
(1,598 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the 4.7-4.8 Cu. Ft. Top Load Washer's removable agitator, cleaning performance, ease of use, and large capacity. The size of the washer has also been well received. However, some customers have expressed concerns about the noise level, reliability, and balance during the spin cycle.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Does not clean cloths
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total garbage. Cloths will not come clean. No agitation. I tried giving the washer a chance but while I was getting disappointed the time in which I can return it was over. Got it oct 5 2022 tried to return it dec 24 2022
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey WillieC, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Low quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy it. In there months washer messed up. How a capacitor can broken in three months.Terrible costumer service.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey EkremG, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 1 out of 5 stars
Wrinkled Cllothes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this machine about 2 weeks ago and there is not a load that the clothes come out extremely wrinkled. I have never had that issue before. Even after i put in dryer, my clothes are still wrinkled. Very disappointing.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Diamond03. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Cleaning performanceCons mentioned:Noise level
Rated 4 out of 5 stars
A noisy but great washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has many great features and delivers clean clothes but it makes a lot of noise, especially every time the motor starts up to spin the tub. So we returned it.
No, I would not recommend this to a friend - Pros mentioned:Removable agitatorCons mentioned:Noise level
Rated 5 out of 5 stars
Pretty good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful look, it limits the periods when it makes noise which is much reduced, but when it does make noise it is a little louder, probably because of the design difference of not being a tighter metal box seal for noise. Seems to be working very good. Lots of instructions to use!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
My newwashing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and it does a great job. I recommend this . Christy
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Mom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been great for my large family! I like how the spinner is removable.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Does a great job cleaning the clothes.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Washer/dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machines. Lots of space for big items and cleans beautifully ! The dryer is very efficient as well.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the capacity and it washes magnificent, and I like that is a 2 in 1 .
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Noise level
Rated 5 out of 5 stars
Reasonable price, good washer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues! Have used with the agitator in. Roomy, only mild negative is that it is noisy but not a deal breaker.
I would recommend this to a friend Rated 3 out of 5 stars
Washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a year and a half then the door broke,Luckily purchased protection plan at time of purchase
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance, Removable agitator
Rated 5 out of 5 stars
Innovative washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the option of being able to take the agitator out. I also like how well it cleans and drains so well.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer so far it holds a lot and its very easy to use.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 3 out of 5 stars
Hate it .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having had Whirlpool washers for 50 years I can say without a doubt this will be the last . So now you have to guess how much detergent to use . Then in case you guess too much you have to add an extra rinse . Then I find dire warnings against washing rain wear . Not sure it even rinses without the extra cycle . You can keep your new technology , give me a mechanical machine every time . My last machine lasted 20 years I doubt these modern versions will last half that .
No, I would not recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Whirlpool washer with removable agitator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this washer. The faucet is ideal for trying to get out stains and the removable agitator makes so much room. The window on top looks really nice, too. We replaced our old washer and this washer is such a vast improvement.
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Great for pet owners!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I have dogs, I needed a washer that could handle all types and sizes of dog beds. I wasn concerned that with the agitator out the eds would not be clean enough. I was so wrong! The removable agitator is perfect for the job! I highly recommend this for large items!
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 4 out of 5 stars
Whirlpool washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with washer performance and enjoy being able to remove the agitator to wash big bulky items
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
top load washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.what a difference between our old washer and this unit, even I can use it, my wife usually does all washing, but this is so automatic put soap, cloths and hit 2 buttons and leave it
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Poor design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a wire under the drum that moves with the drum and it's the thinnest, cheapest, wire they could think to use. It snaps off no matter how many times you fix it. I have considered replacing the whole wiring harness but found other reviews saying it just does it again later. It's an awful design flaw. Also, when it rinses it doesn't fill up it just spins and spits water at the clothes..... Over all I won't buy another Whirlpool it lasted less than three years.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you.





















