Customer Ratings & Reviews

We've had bad luck with washing machines. Have had this one for a month, and so far it's worked out great. Being able to remove the agitator for bigger loads is a plus.

Purchased in Mar 2022, and the motor died last week (Feb 2024). It was a great washer while it lasted, but for the price, it didn’t last nearly as long as we had hoped it would.

Great washer until it died less than 3 years after purchase. Had a tech come out who told us not worth fixing because the drain pump or control board were not functioning but the machine wouldnt provide a clear code.

Love this washer and the features. Love that I can remove the agitator to wash the bulkly blankets.

Very happy with my purchase the delivery went well and old washer removed

It's great- clothes come out much cleaner and smell fresh even when washing in cold water- also love the large capacity.

Great machine overall, it's quiet and very effciebt

Very nice and efficient. Would highly recommend due to its efficiency.

Best washer i have ever had! Amazing you can remove aggitator for big loads like your comforter!

Really like removable agitator, big loads or small, does it all

It’s an awesome machine cleans clothes real well better old washing machine

I love my new washer very much. I just wish it wasn't so deep. I am short and it is difficult to get the clothes out of the bottom/

This washer is very loud. We have always had whirlpool washers and dryers but bought this new from another store and whirlpool says the new washers are louder. Very disappointed I cannot live with the excessive noise.

Whirlpool washer. I’m still getting used to this one. Not as easy to use as my last one. Confusing to me. It does a good job though

I use liquid Tide, but I buy whatever’s on sale, as long as it’s liquid Tide. This washer instructions insist on the HE Tide. But, I’ll have to do my best.

Cleans well very well. Love the removable agitator.

very good item and delivery, store treated me well and cleared up my doubts

If I could give it 0 stars I would. I have had my washing machine since November 2022. The first time it broke down was January and it’s been a battle ever since. It has broken down 8 times whithin 10 months and its been a different issue every time. I have called whirlpool to see about a replacement and i was immediately met with a rude employee. I asked to speak with a supervisor after I realized she wasn’t going to help me, and the employee told me I wasn’t allowed. I asked about their policy on how many times they will send someone to repair a machine before they would replace it and she told me that they would rather re build the machine in my house than to replace it, so I shouldn’t expect them to ever do that. The most recent repair man that came told me that Whirlpool has blocked it’s costumers from being able to speak to a supervisor. And for me to ever get a new machine he would have to send a request to whirlpool to deem it as unrepairable, but that it was very unlikely that they would do that. This whole experience with them has been a nightmare and I’ve basically paid for this machine twice due to having to go to the laundromat because the machine has been broken more time than it has worked. My father inlaw lives with me and my husband and he’s bedridden. A washing machine is essential in our household. I am beyond disappointed to say the least. Whirlpool used to be a reputable company, but they no longer are. If you are thinking about purchasing an appliance from them, I suggest you really consider a different company. I’d hate for more people to have to go through what I have with them.

Washer is ok. The fact that BestBuy delivers it without hoses to connect it is just stupid. It is an insult to read the quick start guide to be told that you can buy choices of hoses at Best But. JC Penney and Sears tried these cheap marketing tricks and everybody knows how that turned out.

Purchased this machine to replace a 4 year old GE. The loud clunking noise every time it moves in the wash or spin cycle can be heard through our laundry room door. The operating noise during the normal wash cycle is also much louder than our old GE washer. Contacted Whirlpool about the problem. Sent a Whirlpool tech to check it out. Indicated the machine was normal and this was normal the way it is designed. Asked Whirlpool to exchange this and I would pay the difference, they declined. This was not a top end or a low end washer. I do not recommend purchase of this model from Whirlpool.