Customer Ratings & Reviews
- Model:
- WTW5057LW
- |
- SKU:
- 6468626
Customer reviews
Rating 4.1 out of 5 stars with 1607 reviews
(1,607 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 4.7-4.8 Cu. Ft. Top Load Washer for its removable agitator, effective cleaning performance, ease of use, and large capacity. Some customers have expressed concerns about the noise level during operation, reliability issues, and problems with the spin cycle and balance. Overall, the washer seems to be well-received for its functionality, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Best Buy and whirlpool are lousy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this machine and don’t buy anything from Best Buy because both are horrible. Best Buy will take your money and laugh when the appliance is dangerous and defective
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Maytag is junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.0 stars this machine did not last 2 weeks and broke contacted service co Maytag to get repaired it has been 7 days and they keep telling me some one will contact me . That hasn’t happened this washer is a piece of junk
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Maytagjunk, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Rated 1 out of 5 stars
Bad open box purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to the store due to the cold water not working and no whirlpool service tech in our area. Best bit was great and swapped out with new purchase.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, RyanB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Does not drain, clothes wet at end of cycle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not drain well, had to run additional spin cycle. Returned it and bought Samsung, which am very happy with.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissapointed! Washer doesn’t start! Now i have to wait two more days for someone to come out and check it out!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Liza, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Not what I expected.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, clothes don't even move when is washing
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, CristiLuna. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Whirlpool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I opened box, washer was dented. Now I have to return or exchange it
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.





















