Customer Ratings & Reviews
- Model:
- WTW5057LW
- |
- SKU:
- 6468626
Customer reviews
Rating 4.1 out of 5 stars with 1607 reviews
(1,607 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 4.7-4.8 Cu. Ft. Top Load Washer for its removable agitator, effective cleaning performance, ease of use, and large capacity. Some customers have expressed concerns about the noise level during operation, reliability issues, and problems with the spin cycle and balance. Overall, the washer seems to be well-received for its functionality, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Removable agitator
Rated 5 out of 5 stars
Whirlpool Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has an agitator. You can fill it with water to cover the clothes. This gets clothes clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Removable agitatorCons mentioned:Noise level
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer at a reasonable price, a little louder than the old Cabrio was, but does an even better job washing clothes. The removable agitator is great for cleaning bulky items.
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Great washer! Thankful for the Best Buy value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a good old washer for about 20 years and when it couldn't be fixed I had to get a new one. I was nervous about getting a new one because of numerous horror stories I had heard about new washers. Finally decided on this one even though some of the reviews weren't great. I'll say that I didn't know what those people's expectations were but this machine does a great job! The clothes are clean, the washer is quiet. The wash cycle doesn't take a long time either. It senses the amount it water it needs which worried me at first but the clothes come out clean every time so it's great that it's more efficient. Wasn't sure if I would like the luck list feature but it's easy to get open if I need to put in an extra piece so that's ok. Only thing I wish it had was a place to add fabric softener, not for sister but because I like to use laundry sanitizer which needs to be released in the rinse cycle. I got a Downey ball but I don't like how that works. I think I'm just going to start adding a little vinegar to the load and see how that sanitizes then I won't even have to worry about that. I telling you, didn't let those bad reviews scare your away from this washer. Just read the instructions provided, follow them and let it do it's thing. It's great!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Removable agitator
Rated 5 out of 5 stars
Amazing new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washing machine!!!! It has a removable agitator and i do use this feature. I take it out when doing clothes requiring a gentle wash. Very happy with how well it cleans my clothes.
I would recommend this to a friend - Pros mentioned:Capacity, Removable agitator
Rated 5 out of 5 stars
Surprised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not think I would like it when I realized, after it arrived, it had no softener dispenser. But I bought a Downy ball and it works great. I love that the agitator is removable. I keep it in for smaller loads and remove for bulkier ones like my king comforter. I actually really like it!
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use, Removable agitator
Rated 5 out of 5 stars
Best washer I have had in years
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What i like the mkst about this washer is the ability to remove the agitator from the middle. This allows for more washing. All digital easy to you.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Removable agitator
Rated 5 out of 5 stars
Great machine at a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. Removable agitator gives the option for deeper cleannon regular loads, or extra capacity for big loads like blankets. Cleans very well. Only thing I would have liked more is it does not have audio to confirm changing settings or starting thw cycle. Not a big deal once you recognize it, but would have been nice.
I would recommend this to a friend - Pros mentioned:Removable agitatorCons mentioned:Noise level
Rated 5 out of 5 stars
A great deal!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got excited to learn about this washer and its removable agitator, although a few not so good reviews made second think about purchasing it, I couldnt pass on the major dicounts I recieved from purchasing as an open fair item. At first the loads were not filling up with the desired water according to sense weight, but after some reaearch I was able to re-calibrate washer and it has been excellent since doing so. Definately suggest a re-calibration to maximize its potential!!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy to determine proper settings. Maybe a softner receptacle would be nice. Cleans everything perfectly.
I would recommend this to a friend - Pros mentioned:Removable agitatorCons mentioned:Noise level
Rated 4 out of 5 stars
Whirlpool washer with removable agitator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes well. Love faucet and optional agitator. Noisy when on normal cycle but bearable. Recommend.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Great Product and buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Washes clothes great. Great for small and large loads.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this machine it washes well. I took one star off because the power button wasn’t seated properly and I had to have a service technician come out and fix it. But it works very well and Whirlpool fixed it right away.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
Do NOT buy this washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am beyond disappointed with this machine and feel I'm stuck with it. Not only is it incredibly loud, it does not do a good job washing. Clothing and sheets come out of the washer with fully dry areas that clearly never got wet. If you use powder detergent it does not dissolve and you end up having to wash again. The clothes still smell like perfume or other odors they picked up before washing. It doesn't seem to matter if the agitator is in or out. This is the same for big and small loads and I have been using the deep water cycle for every load but also does not help. I DO NOT RECOMMEND!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Noise level, Reliability
Rated 2 out of 5 stars
Loud and Unreliable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars because overall the machine performs well, when it's working. Don't be fooled by other reviews saying this is a quiet machine. It's extremely loud. Additionally, the durability has been a big issue. Multiple problems with off-balanced loads and this machine has needed multiple services calls in 2 years of ownership.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook at https://tinyurl.com/Whirlpool-Facebook or Instagram at https://tinyurl.com/Whirlpool-Instagram so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
- Pros mentioned:Cleaning performance, Ease of use, Removable agitator
Rated 5 out of 5 stars
washer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only used it a few times and it seems to work just fine. Easy to use and clothes are coming out very clean. Like the agitator. Very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Removable agitatorCons mentioned:Noise level
Rated 5 out of 5 stars
Nice modern washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are many positives for this washer- it cleans my clothes in cold water, it has a big tub so I have washed a queen size comforter with no problem in it. The agitater is easy to remove. These are not negatives but I think they take away from the rating- machine is noisy, wash cycle is long, selecting the cycle is not intuitive, top locks after I push start so additional items can not be added.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a family of four. Works quick too.
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
To the user’s complaining about low water levels
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, just what you’d expect from Whirlpool. This is to the reviews stating it doesn’t add enough water. Read the manual, it does that on purpose - DONT ADD MORE WATER BY HAND - this washer will wash your clothes with the amount of water in the load.
I would recommend this to a friend - Pros mentioned:Removable agitatorCons mentioned:Noise level
Rated 4 out of 5 stars
Good Solid Unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, unit is performing well. Has replaced a similar Whirlpool washer. It is noisier than expected. My wife does like the feature of being able to remove the agitator when washing certain items.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Whirlpool Fan!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old Whirlpool washer finally gave out after 18 years and we bought this as the replacement. It does an amazing job getting our clothes clean! You can get an incredible amount of laundry in it as well.
I would recommend this to a friend





















