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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 607 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the ease of use, cleaning performance, and large capacity of this 4.8 Cu. Ft. Smart Top Load Washer. The Load & Go dispenser is a popular feature, but some customers find the washer noisy and have reported reliability issues. The price point is also a factor for some buyers. A few users mentioned concerns about the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 607 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine really good. Installation was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine with many features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Lots of features. Might be a little noisy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I bought less than a month ago, its working good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be half price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer doesn’t know hot from cold. Washes everything in hot even when changed to cold. Nothing wrong with my hoses. The lid also doesn’t close all the way so water comes out. Not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Sleek design and works great all the time

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    So Loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was the worse machine ive ever purchased. Its loud and didnt wring out water as good as it should have. I returned it and exchanged it for a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a washer and dryer, as mine was slowly dying. I've been looking for a holiday sale, but due the covid 19, outbreak, no sale......I've had my eye on this washer / dryer combo for awhile, so I broke down and purchased them, before my washer and dryer, broke down. very nice washer and dryer, I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very quiet and easy to use! Nice set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine takes too long to fill. Also it seems to be very sensitive to what is selected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Whoa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Great! Takes dirty laundry and washes it for you! So cool!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone told me dont get samsung get whilrpool, im glad i listened

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very high tech, it takes awhile to get use to it.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Came broken and whirlpool has been zero help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. My husband and I purchased this washing machine on 10/30 and picked it up from our local Best Buy, we didn’t move in to our new place and didn’t use it until 11/15, it was broken. Best Buy refused to take it back and a whirlpool tech has come out to fix it twice and it’s still broken. We brought home a newborn on 11/23. Parts are on back order and they can’t give us a date when it will be repaired. We thought we were safe buying whirlpool but will never purchase one ever again. This washer is literally the worst purchase I’ve ever made especially for 899!!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Natalie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Samsung Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been acting up for the last 2 months, you would think it would last ł longer. It was 3 months old when it started Givin problems. Would not recommend!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes get clean. Easy to use. Generally quiet, but need to tie down the drain hose so it doesn’t hit the machine during the spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine with lots of different wash options and can be used with an app if separately downloaded and purchased subscription. Don’t like that you have to hold the start button for 3 seconds for the washer to start...other than that it’s pretty good.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of trash broke in 30days. Loaded it up, close the lid and the little plastic junk clip to lock the top door breaks off. It was closed gently, not dropped. What a piece of garbage. I replaced a washer that lasted 15 years ans this heap of trash breaks in 30 days. No way, unbelievable. I will be getting a refund.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Whirlpoolsucks, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer and dryer,Didnt know i had to connect these appliances to my phone to get them to start, i was alittle nervous at first,but you go to the whirlpool app and it walked you right threw. i love the quietness of the washer,these are very nice appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love my new washer. This was a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised cycles take longer than older machines.

    I would recommend this to a friend