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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 607 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the ease of use, cleaning performance, and large capacity of this 4.8 Cu. Ft. Smart Top Load Washer. The Load & Go dispenser is a popular feature, but some customers find the washer noisy and have reported reliability issues. The price point is also a factor for some buyers. A few users mentioned concerns about the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 607 reviews
  • Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. Nice color and cleans clothes perfectly

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    stuck with a noisy washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes strange sounds, I can hear from another room. I had repair person come out as part of warranty But he could not find anything wrong with it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey dishwasher, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    WHIRLPOOL #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WASHES AS GREAT AS IT LOOKS QUIET OPERATION YES TRULY CLOTHES ARE CLEAN WITH A GENTAL WASHING SYSTEM LOVE THE SOAP DISPENCER THE PREWASH WATERFALL IS THE GREATEST SYSTEM SINCE THE WASHING MACHINE THE BEST WASHER ON THE MARKET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had the washer for a week but no complaints. Looks nice and does what it’s supposed to do.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Gone silent...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer with the matching dryer. These machines are allegedly on the higher end of the spectrum and I spent good money on them. Not even a year and a half later (roughly 4 months out of warranty) they have both stopped producing signal sounds so I have no way of knowing when the cycles end unless I watch the clock. So frustrating, I tried everything including resetting both machines. I will go back to Samsung and I don't recommend Whirlpool to anyone

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Unfulfilled, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Another superior American product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top line washing machine that cleans far better than I imagined it could. I am very pleased with this American Product as my selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washing machine. It is big enough to wash blankets. I like the setting options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best washer I have ever owned same review for this as our matching dryer we got so worth the money and the top is a see through top which i love so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced front load washer. Front load had terrible smell and alot of work to get rid of it. This washer does a better job with less work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it’s amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this about a month ago and it works amazing! Definitely more high tech then our old ones so we are still learning them but as a family of 6 a big washer is a must and this has all of our needs!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Average

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and quick installation, but it only lasted 4 days before it started making this really loud noise like if something broke inside of it. I am going to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my washer about 2 weeks ago. I went from being completely unhappy with my LG front loader (due to constant mold/mildew build up) to this washer and so far no complaints and works very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift of all gifts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this little dew hicky for the ole ball and chain and she can’t stop being nice to me! I started with this gift and waited to give her the other one.... had to keep the good vibes going!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features, value for money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer’s features are so nice as you can plan ahead of your time before you start operating the machine remotely. Clothes do not come stinky as with front load washers. Nice job Whirlpool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase and it was easy process to purchase and it came on time. The delivery guys were awesome bringing it in the house and caring. Explained how to work it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very noisy the compartment that you put the laundry detergent I don’t think it works. Not sure this was a great choice

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Sherry, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is how laundry is supposed to be done? Amazing product the wifi control from my phone is clutch. Very quiet also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine ❤️❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Whirlpool Washer, I love all of the different washing selections. I am still learning how to use it. I especially enjoy having the App on my phone.❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top load washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice top load washing machine. Wasn't happy with my front loader so I bought this and wasn't disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I wish it wasnt "smart".

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst washer ever. Mainly because it wont let you just do what you want to. Its supposed to dispense soap, it does not. You want it to wash things on hot, it does not. You want to use cold it uses hot. Its got all of these sensors and its a freaking washer. I wish it was dumb because the design is great.

    No, I would not recommend this to a friend