Customer Ratings & Reviews
- Model:
- WTW6120HC
- SKU:
- 6396105
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers love the ease of use, cleaning performance, and large capacity of this 4.8 Cu. Ft. Smart Top Load Washer. The Load & Go dispenser is a popular feature, but some customers find the washer noisy and have reported reliability issues. The price point is also a factor for some buyers. A few users mentioned concerns about the spin cycle.
This summary was generated by AI based on customer reviews.
Great washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficiently washing machine. I love the Load and go dispense, you don’t have to worry to add detergent on every load.
I would recommend this to a friendWasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has a lot of options that make washing multiple different selections of laundry a breeze. The smart app ability is very convenient as well.
I would recommend this to a friendStopped working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this washer but stopped working already after 8 months l and have to call to see if they can fix or replace it.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
SMART MACHINE AND CLEAN CLOTHES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EASY TO USE AND CLOTHES COME OUT VERY CLEAN. I AM VERY HAPPY WITH MY PURCAHSE SO FAR
I would recommend this to a friend - Pros mentioned:Ease of use
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, easy to use. Like the app function. I love the fact the app tells me when the washer is done.
I would recommend this to a friend Great washer with lots of space for clothes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer with lots of space for clothes and blankets. The shadow chrome looks great and matches with my other appliances. Satisfied with my purchase so far.
I would recommend this to a friendGreat Washer with tons of options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer with tons of options with large washing basin holds even the biggest and bulkiest items with ease.. matches perfectly with it dryer combo for a great pair
I would recommend this to a friendThe best of the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints here everything works great it looks good and it’s the first time that I have felt clean clothes
I would recommend this to a friendGreat Product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer! It has options for every type of load and is able to sense when your clothes are dry so I don’t have to worry about accidentally shrinking my clothes
I would recommend this to a friend- Pros mentioned:Capacity
Very Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this washer on December 5, 2020, and it was delivered on December 23, 2020. Then a week later, it wouldn't turn on. Showed a surge code, then came on. The same day, in the spinning cycle, there was one minute left, but it continued for 30 minutes! I had to stop the machine. A repairman came today and said the motherboard needs to be replaced. Not even a month old!! Best Buy won’t replace with new with no problems!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Whirlpool washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am please with my purchase. It is beautiful set. I love the size of the washer and dryer. I can do fewer loads in the same amount of time. Made in the USA!
I would recommend this to a friend- Cons mentioned:Noise level
Buy this if you want noise
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very loud - would not buy again - I wish we had returned it
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Coolie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Noise level
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so LOUD. When the water runs in the washer it slams through our pipes and sounds like someone is slamming doors. We bought water hammer arrestors for our pipes bc we were worried the washer would make the pipes burst. It helped a little, but not much. We sent the first one back thinking it was just a lemon. The second one that came is just as bad. Exchanged for a whole new brand and waiting for delivery on that.
No, I would not recommend this to a friend Charmone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice quiet love it wish it had a agitator that can be added
I would recommend this to a friendLoved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is a dark grey and it’s clear black top I personally loved it went with the white to fix our room still very pleased
I would recommend this to a friendHighly Disappointed in Whirlpool Brand
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this washer a little over 2 1/2 years, and the drain pump went out and shorted out the main control board. Going on 2 weeks to get replacement pats. So now I need a new drain pump and main control board at a cost of almost $500 on a machine that only does 2 loads a week.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, SoccerFan610. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Excellent as a set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had been looking for a new washer dryer set for a decent while and decided on the whirlpool units. They are phenomenal. I love everything about it!
I would recommend this to a friendGreat machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great deal, it looks great, and works even better!
I would recommend this to a friendGreat washing machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this washer, it's not complicated to use. The only thing we are not sure if how the Load & Go works, we filled in the dispenser but not sure if pulling enough soap to pour in to the water, every time we check the dispenser, it seems the level we filled in still the same, and not much bubbles when pouring water into the clothes. But so far so good.
I would recommend this to a friend- Cons mentioned:Reliability
Not good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good. Only 2.5 years and have had to fix multiple issues.
No, I would not recommend this to a friend