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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 607 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the ease of use, cleaning performance, and large capacity of this 4.8 Cu. Ft. Smart Top Load Washer. The Load & Go dispenser is a popular feature, but some customers find the washer noisy and have reported reliability issues. The price point is also a factor for some buyers. A few users mentioned concerns about the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 607 reviews
  • Rated 3 out of 5 stars

    Not better than the last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last Cabrio washer was a bit bigger than this one. It washes clothes but I just don’t like it. It’s too small. I would exchange it if my days to return hadn’t passed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very quiet. Best price. My wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I'll post an update 2 years from now because it seems like things get broken in a very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing maxhine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is perfect for our family. It takes on bedding and large amounts of clothing. Uses minimal water and detergent. Very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent washer and love all the smart features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this washer not only does it look beautiful it runs very quietly and also the smart feature are amazing and easy to follow.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is digital and started out working well. Then reality set in and it stopped working as it should.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt come with instructions on what everything is and does. Still trying to learn features. Machine always sounds like its off balance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value on open box. Guys who did the installation we're phenomenal. Cool features like load and go plus the app which has monthly fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product. It definitely lives up to the quality that Whirlpool promises.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unpleasant experience - design constraints

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we didn’t have a great experience, after 1 year of use only the machine stopped discharging water. We had the technician coming over and it was identified a ruptured wiring preventing the discharge pump starting, after more the one month of wait on replacement, now the pump won’t stop and the machine is still not working. It’s unfortunate that for a new machine with a new design having this issue (seems to be from design/structure since the wire has not enough length and got ruptured only from conventional machine vibration). It’s been 2 months that I have to go for washing stores, and no expenses reimbursed or even an optimistic idea when the problem can be fixed. Also bought the drier, and although the beauty inox coating, it got scratches from the moment we placed for first a plastic basket in the top of it. I wouldn’t recommend anyone of buying both.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, AlineB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are loving all the features on this Washer. It does a really good job of cleaning your clothes. And we are enjoying the app for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GOOD, but.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer no doubt. But it need to say that charges for the wifi features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned Whirlpool before I was very happy with the fit and finish when the product arrived and so far have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the wifi of unit. It’s quiet, does’nt have to keep added detergent. Only had it 10 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went very well. All staff members were nice and helpful. The machine works perfectly. No complaints as of yet.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy and loud. Didn’t clean clothes properly never filled to cover clothes with water

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this appliance.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best cleaning washer I’ve bought with so much room to wash everything needing to be washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I move the WiFi feature but I wish that you didn’t have to pay for it after the trial.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Please read

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. If you want a washer to tie your sheets or pants into a big knot then this is the washer for you. Nothing makes a day better then a big wad of knotted up work pants that resembles the Christmas lights you have to unravel every year. Just think you could do it every week with this worthless over priced hunk of scrap metal.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Stewiegrfn, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. I can fit my king comforter in it no problem. I also love that I can fill the soap dispenser and go.

    I would recommend this to a friend