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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 607 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the ease of use, cleaning performance, and large capacity of this 4.8 Cu. Ft. Smart Top Load Washer. The Load & Go dispenser is a popular feature, but some customers find the washer noisy and have reported reliability issues. The price point is also a factor for some buyers. A few users mentioned concerns about the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 607 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tub is humongous. Was perfect fit to get king size quilt in after the chihulahula peed the bed.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don’t buy piece of crap

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 6 months this is so disappointing we hoped with it being whirlpool it would last and now it’s been a month and no one has shown up from whirlpool to fix it. They keep changing the date to come out and fix it !

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, NoraH. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Content.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer & dryer! Would recommend to everyone. Lots of options on the washer. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent washer very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer,its has 35 different cycle and very efficient and works great,i truely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my new washer and dryer!it is easy and convenient to use. Thanks...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Lots of options. Love the water sibk like option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product for the right price and the product is meeting all expecatations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 4.8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, love the options but mostly enjoy the app that you can control the washer with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best machine ever, love it. I recommend it totally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy consumer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and use friendly. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Washer - clothes not at all clean

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this thing, it's such a disappointment. I was without a washer for 3 weeks because my LG broke and I couldn't get enough time off to stay home all day to meet the repairmen per the warranty (the only appointments were 8am-5pm). I immediately did a ton of wash the day I got this. I realized after several loads it wasn't dispensing detergent at all. I re-seated the tray and then it started dispensing detergent. The clothes however were still dirty and still stank (I have been working with cattle). If I hadn't already wasted a tremendous amount of time and money getting a new washer I would immediately return this garbage. I only went with Whirlpool because no regular technicians in this area will work on LG or Samsung. This washer is absolute garbage but Best Buy service has been excellent

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey jesslz10, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool Washer is Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. It anticipates your needs on a per-load basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The reviews are great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read great reviews about this washer and the matching dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the washer so far!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the washer! Very roomy and love the variety of settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great washer works very well and the smart start is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a horrible machine. Never really worked correctly. The cloths came out so wet it took three cycles in the dryer to get them dry. After only five months it completely died. The factory service technician said it was a know defect. Whirlpool said it would take two to four weeks to get parts to fix it. Best Buy refused to do anything about it. A five month old machine is now at the county landfill. Replaced with a machine that actually works and Best Buy has lost a customer for life.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good. Only 2.5 years and have had to fix multiple issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine...................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Delivery was delayed but store took care of reschedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well washing everything including king size comforters.

    I would recommend this to a friend