Customer Ratings & Reviews
- Model:
- WED5000DW
- |
- SKU:
- 8579387
Customer reviews
Rating 4.5 out of 5 stars with 1964 reviews
(1,964 customer reviews)Rating by feature
- Capacity4.5
Rating 4.5 out of 5 stars
- Dry Time4.2
Rating 4.2 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 7.0 Cu. Ft. Electric Dryer with AccuDry™ Sensor Drying System for its fast drying speed and large capacity, finding it quiet and easy to use. Positive feedback also highlights its energy efficiency and good value for the price. While some users mentioned the dryer's buzzer and door opening as areas for potential improvement, the overall experience has been largely positive.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Washer and Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't make a review since I have not received the washer or dryer. Yet I have been billed on my credit card. I realize the current circumstances are not normal but I will not pay for anything until they are delivered and installed. I have been patient and would appreciate an update.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Sissy72, Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.
Rated 1 out of 5 stars
Quit drying less than 90 days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer worked great for about a month before it started taking more than one cycle to dry a small load. Now, it can take up to 5-6 cycles to dry a single small load. Was put on hold for 1 hr and 48 minutes to get someone to come look at it. Purchased 4/11 and it’s 6/9 now.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Dctown2421, we value your time and would like to look into the concerns with your Dryer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Don't reccomend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer I've ever had. After like 6 months it started breaking down on me not heating and happend 3 more times which is terrible . Don't reccomend at all.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Maira, we value your time and would like to look into the concerns with your Dryer. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 2 out of 5 stars
Good capacity, but loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Louder than our previous 15 year old machine but does the job.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Moved, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Don’t get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even had it for six months and just stopped working out of no where , i purchase the Insurance with the dryer and now there say I have to pay for one of the parts . Don’t get it
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Barbara, thank you for your review.
We’re truly sorry for the concerns you have with your Dryer. We’d be more than willing to discuss your review with you further. To do so, please respond back to this email address, [email protected], with your name, phone number, street address, the model & serial number of your Dryer, as well as the date of purchase.
We look forward to hearing from you.
Thank you,
Whirlpool® Social Care Team
Rated 2 out of 5 stars
okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its okay washer but u have to spin it twice to dry sometimes
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey melissa, we value your time and would like to look into the concerns with your Dryer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Drying speed, Energy efficiency
Rated 5 out of 5 stars
Great HE Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd like to start off with stating that this is my first dryer. I was previously renting an Estate dryer in my current apartment. I was at my wits end with the amount of time a load would take to dry (I would have to run a single load multiple times) and there was a never-ending amount of lint no matter how much I cleaned the unit and vent. I did some research and quickly picked this dryer. I was looking for something efficient and nothing too fancy. I always use the "Energy Preferred" setting and it almost always completely dries the load.
I would recommend this to a friend Rated 1 out of 5 stars
Overpriced for the performance and build.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door does not close right, seems to spin the clothes in a rough manner, generally stay away from this product, I may dump this model to Goodwill and buy something, had a Samung, this is garbage also broke twice in 2 years.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey edjohn, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes at least two hours to dry heavy clothing..... My previous dryer was a older Whirlpool and works way better
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Chuc73, thank you for your review. We would like to inquire about your review with you. If you have not had your issue resolved, please email us at [email protected] at your earliest convenience with your username (Chuc73), a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool Social Care
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it had to have it serviced a few times doesn’t dry well the belt always gets shredded
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AimadE. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Whirlpool dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer keeps tripping the breaker. Dryer is not even 3 yrs old. The doesn't always dry completely on 1st cycle. Takes multiple cycles.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Cleanfreak, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box item because it was inexpensive; however, when I tried it the dryer did not spin. I exchanged it for a new dryer. I prefer Samsung larger appliances
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Beechbum, thank you for your feedback regarding your whirlpool® Dryer. We're sorry that we have lost your trust in our Brand Appliance and hope that in the future you give us the opportunity to redeem your trust in us.Thank you.
Whirlpool® Social Care
Rated 1 out of 5 stars
HORRIBLE QUALITY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the dryer and was delivered not working and Best Buy took another 5 days to deliver a product that initially was delivered in 2 days not working
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Gabriel, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Poor performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is not really great. Need to two or the three cycle to dry the regular cloths
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .USER:
Thank you for your review.
We are sorry to hear of the concern with your appliance. Please respond back to this email address [email protected] with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also provide a description of your concerns.
We look forward to your reply.
Rated 1 out of 5 stars
Have to dry clothes twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry a big load the first time. Have to dry twice.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this takes multiple times through cycles to dry clothes, not acceptable!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Mikey, we value your time and would like to look into the concerns with your Dryer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Delivered to me damaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered to me damaged and nobody has reached out to help me like they said they would. The most frustrating process ever.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey LaraSCottle, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you
Rated 1 out of 5 stars
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this dryer 1 1/2 months ago and it has squeaked since day 1. Sounds like a 10 year old dryer.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Jules:
Thank you for your review.
We are sorry to hear of the concern with your appliance. Please respond back to this email address [email protected] with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also provide a description of your concerns.
We look forward to your reply
Rated 1 out of 5 stars
Dryer issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't found a dryer setting that works for me. Too long to dry clothes.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address zip code, model & serial number and date of purchase on the appliances. Also with a brief description of what you are experiencing with your Washer.
We look forward to your reply.
Rated 1 out of 5 stars
It's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is okay but the washer to this is horrible, does not wash your clothes that great. I had to return it.
No, I would not recommend this to a friend










