Customer Ratings & Reviews
- Model:
- WED5000DW
- |
- SKU:
- 8579387
Customer reviews
Rating 4.5 out of 5 stars with 1964 reviews
(1,964 customer reviews)Rating by feature
- Capacity4.5
Rating 4.5 out of 5 stars
- Dry Time4.2
Rating 4.2 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 7.0 Cu. Ft. Electric Dryer with AccuDry™ Sensor Drying System for its fast drying speed and large capacity, finding it quiet and easy to use. Positive feedback also highlights its energy efficiency and good value for the price. While some users mentioned the dryer's buzzer and door opening as areas for potential improvement, the overall experience has been largely positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Drying speed
Rated 5 out of 5 stars
First new dryer in 20 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old gas Whirlpool dryer finally expired after 20 years. I was set on getting another gas dryer, but the $140 installation + the additional $100 cost to buy a gas unit gave me pause. They had this open box electric unit for $309.00. Since we only need it for a year or two at the most, I decided to go with this dryer. Same controls as the dryer we replaced. My wife said it drys considerably quicker than the old gas dryer. It does put out a lot of heat even on low. My wife is happy with this dryer.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Nice washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Quiet and works well. We debated between this one and Insignia. Very happy with our purchase.
I would recommend this to a friend - Pros mentioned:Drying speed
Rated 3 out of 5 stars
Wish I had bought a better dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to admit the dryer works pretty well. My only issue is a rattling noise it starts to make about 5 minutes into the cycle. Since it was under warranty I decided to have a technician look at it. I was told the noise is a "normal sound from (the) idler". FYI, I've owned and rented several dryers, and never had this type issue. When I called Whirlpool to discuss my displeasure with the answer I got from the service technician, I was just basically shined on by the customer support person. I wish I had spent a few extra bucks for a better dryer.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Will not buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the dryer for almost 6years it done well for the first 2&1/2 years but sense then we have had to change the belt 4 times the belt pulley twice and now the motor pulley.
No, I would not recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
great machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.large capacity - great drying power - very pleased
I would recommend this to a friend Rated 4 out of 5 stars
Great dryee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I shopped around and best did have the best price. Dryer was delivered but forgot to purchase the power cord. But other than that was a great buy
I would recommend this to a friendRated 1 out of 5 stars
Whirl pool quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought our whirlpool Cabrio dryer about two years ago and seemed like a nice dryer up to a week ago when the idler pulley locked up and burned up the belt. When I tried to go into it to fix it it was very difficult to get into we wound up replacing it with an LG dryer. I am truly disappointed with Whirlpool appliances when we build our new home we furnished it with Whirlpool appliances going by the reputation of the older ones we were sadly mistaken we've been in our home now 10 years and we've already replaced all the appliances that was Whirlpool due to them not holding up and just breaking their quality has went down hill and I would not recommend Whirlpool appliances
No, I would not recommend this to a friend- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Excellent dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer for the cost. Energy efficient, it works great.
I would recommend this to a friend - Pros mentioned:Drying speed
Rated 5 out of 5 stars
Great dryer for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this dryer. It's very efficient and drys quickly.
I would recommend this to a friend - Pros mentioned:Drying speed
Rated 4 out of 5 stars
Dryer works very well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works very well. Dries the clothes very quickly
I would recommend this to a friend Rated 5 out of 5 stars
Great Dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer! Delivery was smooth and quick. Delivery men very helpful and friendly. Dryer has all the needed features and it’s a match for our 3 year old Whirlpool washer.
I would recommend this to a friendRated 1 out of 5 stars
Awful dryer experience.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this today to replace our broken dryer, & disappointed doesn't even cover it. It took 2 cycles of 60 minutes on the highest temp setting to get my clothes dry (some were STILL wet). Towels have taken double that & are still damp. My old dryer was very old & breaking down & it wasn't this awful. Also, it's much, much louder than I'm used to. I would NOT recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Barely a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a combo with the washer. I have always regarded Whirlpool has quality items and the made in America sticker doesn’t hurt either. About two months ago I put in a load to dry on the timed dry cycle for 30 minutes. I was busy with other household chores and when I finished went to get my laundry ( almost an hour later) I discovered the dryer had not shut off and the timer hadn’t moved from it’s 30 minute mark I placed it at. I reached out to Best Buy where we purchased the item and found out since it was outside the 1 YEAR parts warranty (BY 3 MONTHS) I would have to diagnose and fix the issue myself. We did not purchase the extended warranty due to the fact that the previous unit we owned had lasted almost 15 years and worked like a charm but had fallen ill to the same issue. To purchase a brand new unit and have it go bad in just over a year was very disappointing. I expected better but should have known. Lesson learned I will not purchase another Whirlpool appliance moving forward. I think it’s ridiculous they don’t offer support for a household appliance for more than 1 year. It just doesn’t set a good “We stand behind our products” feeling.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Gemlet, we thank you for your review and are sorry to hear of the concerns you're having with your Whirlpool® Dryer. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email.
Rated 1 out of 5 stars
Avoid…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend. When drying clothes, it gets the job done. However towels, blankets & comforters? You MUST do 3-4 dry cycles because if you don’t, your towels/blankets will smell “musty” & you will need to re-wash
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Angel. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is average nothing special but a good product for the price.
I would recommend this to a friendRated 5 out of 5 stars
Great machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at many brands, this one was the best value for the name. Couldn't beat the warranty
I would recommend this to a friendRated 5 out of 5 stars
Very durable washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice product from whirlpool and we are really enjoying it.
I would recommend this to a friendRated 3 out of 5 stars
2 issues in less than 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than two years we have had to replace a worn out "seal" on the door which started fraying and leaving metal threads in the clothes and the door handle. I'd expect better quality from Whirlpool.
No, I would not recommend this to a friendRated 2 out of 5 stars
Frustrated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old dryer finally met it's demise, I searched to try to find a reasonable priced dryer only to find that the dryer constantly shuts off, I also haven't been able to multitask and use the washer as I'm drying items. I've grown terribly frustrated so hopefully I'll be able to troubleshoot the issue and have it resolved. The size is great although must say, I wish it was more energy efficient.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] , with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply.
Rated 1 out of 5 stars
Died in less than 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't look for a lot of extra features on a dryer. I just want something that dries my clothes & tumbles them for a while if I'm not around to take them out right away. This dryer had that. However, it was rare that when the dryer stopped that the clothes were completely dry. 99% of the time I needed to turn the dryer back on to finish drying them. The reason I gave it a one star is simply because it didn't even last 3 years before it died. I talked to a repairman on the phone & from my description, he knew one part that needed replacing. That would cost almost $200. He would have to diagnose the second part needed & couldn't tell me if it was an inexpensive part or another expensive part. Given that information, we junked this dryer & bought a new one. I know appliances aren't made to last anymore, but 2 years is ridiculous.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Gina, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.










