Customer Ratings & Reviews
- Model:
- WED5010LW
- SKU:
- 6468670
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 7.0 Cu. Ft. Top Load Electric Moisture Sensing Dryer's drying performance, overall efficiency, and ease of use. Many appreciate its large capacity and quiet operation. While the size is noted, some customers wish the top surface had a flat design.
This summary was generated by AI based on customer reviews.
EXTREMELY DISSATISFIED-DO NOT WASTE YOUR MONEY.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer April 25, 2024 and it was delivered April 27, 2024. I am very disappointed. First the "Sensor" does not do a very good job of sensing when the clothes are dry because socks come out damp, the waist bands of pants are damp but the legs are dry. Only the "Normal" cycle seems to attempt to dry the clothes any other cycle and the clothes are soaking wet even after an hour of tumbling. The end of cycle signal is so faint you must be standing right next to the dryer to hear it! The top is also bubbled up so you can't set anything on it or it will slide right off. I want my old GE Dryer back! I am so frustrated! I thought Whirlpool was supposed to be a good company with good products! This is the second review I have sent and I am being ignored! I spent a total of 753.32 and boy am I mad. I bought it through BestBuy and they only gave me 12 days to return so I missed that window.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Whirlpool dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes too long to dry clothes. Wouldn’t recommend.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, user252549. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
2 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First 2 weeks i owned it and it literally stopped working and melted something down as it smells like an electrical fire. Waiting on replacement. Will update at a later date.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Chris. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Motor already went out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this dryer not even a YEAR and the motor went out. So not happy.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Laura. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
No notifications
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Supposed to arrive in store November 1, but has fallen off site page with cancellation of power cord & vent hose.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.