Customer Ratings & Reviews
- Model:
- WED6120HC
- SKU:
- 6396152
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 7.4 Cu. Ft. Smart Electric Dryer's excellent drying performance, ease of use, and quiet operation. Many appreciate its large capacity and attractive appearance. Positive feedback highlights the dryer's various features and overall functionality. The dryer consistently receives praise for effectively and efficiently drying clothes.
This summary was generated by AI based on customer reviews.
Unimpressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Whirlpool dryer worked fine up until a couple of weeks ago. When I pushed the power button, I changed the drum light to be on. Then I pressed the power button to turn the unit off, and it wouldn’t turn off. Any button I pressed, it would do anything. I pressed the power button many times and it did nothing. It stayed like this for 30 minutes, then all of a sudden, turned off. Whirlpool service has been scheduled. Also having problems with the washing machine. Only had both of them since December 22, not even a month
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Super affordable top notch dryer!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow so happy this is by far an absolute amazing dryer top notch the look is not what’s important is the quality of the make and it’s so superior u will not regret!!!!!!
I would recommend this to a friendIt worked well for the first 3 loads of laundry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it still in the box, and it stopped working within 3 days. The display shows "sensing", and it never starts drying. I would trade all of the fancy technology it has for the ability to dry my clothes. The technician has taken a look at it and says it needs a new main board. It is a shame, I have read quite a few positive reviews and had high hopes.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey FriscoCarl, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Terrible product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible set purchased. The washing machine randomly turns on and goes on a really fast spin, especially if the power flickers or if there's a bad storm and the power comes back on and the dryer has been nothing but a problem and now it's not heating. I've had these for less than 2 years and I'll never buy another Whirlpool.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Samantha, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Dryer Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent help choosing the perfect dryer for our needs.
I would recommend this to a friendDoor handle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door handle should have been as the Senseon was on the outside top with an underhand grip. Is it possible to have an attachment add to the door to make it more comfortable to open?
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dryer will create an annoying vibrating noise. Had a professional do the install and level it on the floor. The vibrating is an internal noise rather than a leveling issue.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Bryant, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Terrible dryer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's broken three times after it originally came in broken.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, MicheleB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
I would pass on this washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the washer 2 weeks before it broke down! It took service repair to come look at it and another 2 weeks to get the part!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Jessica, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned other item was delivered broken so I’m happy with my new stuff
I would recommend this to a friendLasted 2 years.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two years, actuator broken. Have to call repair people.So much for a product lasting. Guess I should have sprung for the extended warranty, live and learn,live and learn
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, GeraldL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Dryer wouldn’t run starting with the second load.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dryer in the peak of the Covid pandemic. It was the only one available in less than a month. After waiting a month and having to make other arrangements to get laundry done in a new house the dryer ran one cycle. After that it won’t heat or tumble no matter what setting is selected. Bad review pending repair.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey David, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
- Pros mentioned:Noise level
Whirlpool Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is quiet, efficient and dries much quicker than my old one.
I would recommend this to a friend Dryer review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No flat surface to use on top of dryer- still baffles me you have to purchase a separate cords at additional cost this should be included- opening is a bit small and light shuts off too soon
I would recommend this to a friendGreat Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the dryer. The quick mode gets them dry so fast! Great for when I forget to switch laundry and need a few things the following day quickly!
I would recommend this to a friendBest washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer I have had no issues since I bought 4 years ago
I would recommend this to a friend- Pros mentioned:Dryer performance
Looks great, hopefully you get one that works!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the set a few weeks ago. So far, we have had no problems with the washer, fingers crossed it stays that way. Everything was delivered & seemed to work great until I go to dry a load of clothes. The dryer runs for a few minutes, stops drying & gives me an error message, F3E2 contact service. I had to unplug the dryer and plug it in again to get it drying. I couldn’t dry a load of clothes without this message coming on. Whirlpool sent out a repair man who said we need a new motherboard. We decided to send it back to Beat Buy and get a new dryer, rather than having to deal with the repair. Getting a new dryer would be quicker than ordering a new motherboard anyways. We get the new dryer delivered today, the men plug it in, start it & it’s making a HORRIBLE rattle noise. This is unacceptable. We are now waiting for Best Buy to contact us so we can get a 3rd dryer. We should have never “upgraded” our 12 year old machines for this hunk of junk. What a waste of money. Hopefully 3rd time is the charm!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Stephanie, we value your time and would like to look into the concerns with your Dryer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Worthless protection plan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The heating element is now out for the second time in a year, and even though we have the protection plan, we can’t it fixed. Best Buy has now no call, no showed twice for repair. It’s been out over a month, but they don’t care. Just keep saying to make an appointment. For what? You to not show again. We’ve called a local guy to get it fixed and I will never shop Best Buy again.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Unsatisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already having to replace this dryer after 3.5 years!!!!! Very unsatisfied!!! Had work done on it after 1.5 years and now the blower and motor needs to be replaced. Over $600!!!!!! Would not recommend at all!!!! Must be a lemon!!!!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Delivered today and it’s defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and dryer were delivered today and once we turned the dryer on it popped and made an awful noise. The installation guys said it was defective and now we have to wait till Oct 12th for another one... Would love to give a better rating on a product that actually works!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi Jake, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.