Customer Ratings & Reviews

Amazing dryer for a great price! Lots of settings...quiet...dependable!

Great Dryer for a great price, dries clothes thoroughly and quickly

Nice looking, large capacity, easy to operate! Great purchase!

This dryer is very nice. It dries my clothes very fast. I had to get used to the buzzer at the end of the cycle. But I would definitely recommend this product.w

Very large and it works great and I got a great deal on it.

Very professional sales assistance. Very careful delivery and professional installation. The dryer has been working perfectly ever since.

Just a basic clothes dryer, but that is what we were looking for. Our last Whirlpool lasted 12 years and since it was digital the technician said the whole board would have to be replaced (almost as much as the dryer), so we went basic this time for that very reason. Everything has worked great so far.

This has been a great purchase for a great price. I would recommend getting this one.

Drys perfectly! it is a great size and will dry fast 30min or less for me depending on the load. Always works better with more items in the dryer and helps dry quicker. Not full but with enough items you will get quick results!!

Very large capacity, dries fully faster than old one.

This has been the worst customer service experience I have ever had. My dryer broke on Saturday morning, and I have a 5-year Geek Squad warranty. I contacted Best Buy via chat and was told that it’s not really a five-year warranty because the first year falls under the manufacturer’s warranty. I was instructed to call the manufacturer first — even though it was the weekend and the manufacturer was closed. Only after the manufacturer determined it was not a recall would Best Buy “try” to help. This was unacceptable and extremely misleading. At no point during the purchase was I told that the five-year Geek Squad warranty effectively only covers four years, nor is that clearly explained at the time of sale. I then called Best Buy and spoke with Juan, who repeatedly said there was nothing he could do. He refused to escalate my call and told me a supervisor would call me back in 1–1.5 hours. No one ever called. When I called back, I spoke with Jesse, who told me supervisors never call customers back — meaning I was outright lied to previously. After pressing repeatedly, I was finally connected to Eric, who stated he was a supervisor. Eric apologized profusely and promised he would personally call Whirlpool Monday morning and then call me back. I specifically asked that this call be documented and audited. He reassured me he “had my back.” He never called. There were no notes added to my case. No escalation occurred. My case number is 368424926. When I called back again, I was forced to start the entire process over, only to be told there were no notes, no follow-up, and no way to reach the supervisor I had spoken to. I was even told Eric may work “in another country” and could not be identified. I was offered no resolution, no temporary solution, and no accountability — despite paying extra for protection. I was also told I could not return the appliance because Best Buy’s appliance return policy is only 15 days. So to summarize: My appliance broke My warranty was misleading I was bounced between departments I was lied to about a supervisor callback No notes were documented No one followed through I lost three days with no working dryer during a holiday week Ending every call with “Thank you and have a wonderful day” after offering no help is insulting. I work in customer service and understand challenges — but this was systemic failure, not a one-off. I will never purchase appliances or warranties from Best Buy again, and I strongly encourage others to shop elsewhere

Whirlpool dryer is great with drop down door. The lint screen is on top of dryer so no bending down. Purchase that was affordable and good quality.

Works great! Minus one star due to not having perm-press. This dryer was suggested to a washer. FYI, Turn off the finish cycle alarm. That thing is startling! ... nut you will be able to hear it from anywhere in your home if not.

The dryer works great....It's very quiet and dries quickly.

Simple use, easy settings and reasonably priced. Works great

Super simple to use and it's amazing I absolutely love it!!!

Large capacity for blankets,and comforters.Quiet easy to use

Great dryer it’s simple and easy to use it dries huge loads in a very timely manner.

this machine is so easy to use and gets the job done fast.

I've had it for almost two years and it does its job really good.