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Customer Ratings & Reviews

$713.32

Customer reviews

Rating 4.6 out of 5 stars with 2177 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's excellent drying and overall performance, along with its ease of use, quiet operation, and generous capacity. They also appreciate its competitive price, suitable size, and convenient door design. However, a few customers found some features unnecessary, reported minor installation issues, and noted that the cycle complete buzzer is loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,177 reviews
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended I got two of these the first one didn’t heat and the second one sounded terrible and when the tech went to end the cycle by opening the door the bulb in the back exploded

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Good size without all the extra bells and whistles.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow Drying

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a longer time to dry even when temp is set to high.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, NeecyzMc. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dryer in December of 2022. It is making some squeel noise. This is rediculous for a new dryer to be doing this already! Everything is made like junk now days!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, BradT. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    DO NOT BUY IT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy it. I got one from Best Buy and broke down a couple of months after the warranty was expired. I used it at home with 2 persons. Worse equipment ever

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Rudy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Does not dry all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if this is due to the dryer sensor but I don't feel it dries the clothes all the way. Always have to put it on more time.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi CollegeBound, thank you for your review. We would like the opportunity to speak with you further about your concerns. Please email your name, address, phone number, model/serial number and a brief description of your concerns to Whirlpool_Reviews@Whirlpool.com. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Toksdryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer seems to be the one l purchased because the control knob is not there and control panel is loose. Makes noise when operating.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Dryer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about purchasing this product because it appeared small inside. My comforter actually fits! I didn’t give it 5 stars because I hate the finished signal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy from best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two deliveries both dryers dented in the same spot had to wait 2 weeks for the second dented dryer!! Then a week for the 3rd attempt

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are terribly sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 120 mins to dry 5 towels, Returned and purchased a different unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heating is Poor

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer does not get hot enough. My towels require 3 cycles in order to dry. I would not recommend this dryer.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really disappointed in this product. It takes me 3 cycles to get the clothes dry on the high temp setting.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Made it a whole year and a half

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already stopped working. Lots of really bad reviews especially if you search the internet.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Don’t get if you want quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to dry clothes. So very loud. Returning! Lint trap on top and lint gets everywhere.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this appliance is great. would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple operation looks like it will stand the test of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good except for the noise level. Awkward access without a shelf underneath.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the dryer turns on but does not produce heat. Customer service representatives were difficult to understand and I was passed on to multiple departments.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Arika728, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit. Working as we expected. Great buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nightmare I purchase this and it took several drying cycles to dry the clothes. I had really bad experience. I had three appointments set which was canceled three times since beginning of August . I called corporate several times complaining no Manager returned my call. I finally went back to the store spoke with District Mgr Gregg he really assist me with my problems.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Tara, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand