Customer Ratings & Reviews

This washer and dryer has done good by me & wife so far.....Clothes come out fresh and smelling good.

I bought this dryer in February and it stopped heating up in August. I looked and it was exactly 24 weeks. Since it was less than a year, I was still covered under Whirlpool's warranty but I had trouble getting connected to a repair person (took almost an entire day to get everything settled and an appointment scheduled). When I tried to say that the heating element was bad (based on evidence) they kept saying it was a clogged vent or that I wasn't cleaning the lint out. I am always good at keep maintenance and I cleaned the entire duct out twice since I had the appliance and I clean the lint filter after every cycle. The operator then tried to act like it was my house's wiring (despite never having a problem with more energy hungry appliances). I felt like I had to defend myself to have someone fix this faulty unit (I was even threatened to be charged 90 dollars if it was determined that I was lying). Sure enough the tech came out and said it was a faulty heating element and was not uncommon for this particular model or other lower end new dryers. He said they aren't designed to run that much at high heat (despite the install tech telling me it was fine to use high heat) and the tech said that even if I ran everything high heat, it should have lasted at least 7 more years. Since my warranty ends in Feburary 2021, I am already budgetting for a new unit because I do not want to spend the time or time to replace the dryer heating element every 24 weeks (2x a year!!). This is pathetic (our old dryer lasted 15 years with proper care).

Whirpool is a great brand, and I have long been impressed with their appliances. Bought this one recently, and it works great as always.

Difficult reaching for small item in back of drum.

Love my dryer and the service was quick and very professional.. thank you

This electric dryer is a good value for the money.

Dryers have gotten so much nicer since I bought my last one, 20 years ago. Love the inside light and the auto dry level controls.

It is a good brand and easy to use. I just feel like it takes too long to dry the clothes. I am testing all the functions of the panel.

Love it very very very much my family love it to so much

Had our dryer go out right at the time this one went on sale. It has been a good replacement and the guys that delivered and installed it were great.

Installation was a nightmare. I pay for TotalTech benefits and still got hit with unexpected costs and had to pay for extraneous parts for installation. The width listed on the BB site is not consistent with the manufacturer’s listing. When the installers arrived they decided to give up taking the dryer to my basement after 5 min. (wouldn’t even discuss alternatives). They just dropped the dryer in the middle of my living room, got in their truck and left. I thought they’d at least come back to remove my old dryer, which I also paid extra for despite being a TT member, but they did not. … Ultimately hired a couple of laborers and we were able to easily remove the old dryer and install the new one with minor effort. The dryer is okay. It has a metal latch above the dryer door that tends to snag laundry.

I want to give this dryer 5 stars but ive only had it a week and a half, ive just got rid of my whirlpool dryer of 15 years, it was at least 25 years old , so I knew I wanted another one, and this one doesn't dry well, I have to dry my clothes twice, even just a load of 2 year old clothes. Im disappointed because my last whirlpool I could dry a load of towels in 60 mins. And on 70 mins my 2 year olds clothes aren't even dry.

Still running strong after almost 1 year of having this.

This machine operates much better than expected. Love it.

Workhorse Dryer. Very Dependable Easy access lint catcher.

So far so good. Dryer fries the clothes really quick

First dryer had damage but was replaced and works great. Think it dries clothes faster. Has timed and auto settings so very happy with it.

Awesome purchase, dont care for tech mumbo jumbo but functionality and so far it hasnt disappointed

Dryer dries clothes very very very well. No wrinkles. None None None!

We have had this dryer for 10 months and it has performed well. It has a large door and has more than enough features for us.