Customer Ratings & Reviews

I bought this dryer in February and it stopped heating up in August. I looked and it was exactly 24 weeks. Since it was less than a year, I was still covered under Whirlpool's warranty but I had trouble getting connected to a repair person (took almost an entire day to get everything settled and an appointment scheduled). When I tried to say that the heating element was bad (based on evidence) they kept saying it was a clogged vent or that I wasn't cleaning the lint out. I am always good at keep maintenance and I cleaned the entire duct out twice since I had the appliance and I clean the lint filter after every cycle. The operator then tried to act like it was my house's wiring (despite never having a problem with more energy hungry appliances). I felt like I had to defend myself to have someone fix this faulty unit (I was even threatened to be charged 90 dollars if it was determined that I was lying). Sure enough the tech came out and said it was a faulty heating element and was not uncommon for this particular model or other lower end new dryers. He said they aren't designed to run that much at high heat (despite the install tech telling me it was fine to use high heat) and the tech said that even if I ran everything high heat, it should have lasted at least 7 more years. Since my warranty ends in Feburary 2021, I am already budgetting for a new unit because I do not want to spend the time or time to replace the dryer heating element every 24 weeks (2x a year!!). This is pathetic (our old dryer lasted 15 years with proper care).

Whirpool is a great brand, and I have long been impressed with their appliances. Bought this one recently, and it works great as always.

Love the dryer and the selections I have. I pick out what temperature for the load I am drying! The timer is loud enough to hear but doesn't blow you away!

Very courteous installers. They explained how yo use the dryer.

Its Amazing!!!!!!!!!!!!. Been so long without one, my days are less hectic.

Dryers have gotten so much nicer since I bought my last one, 20 years ago. Love the inside light and the auto dry level controls.

Awesome purchase, dont care for tech mumbo jumbo but functionality and so far it hasnt disappointed

I’ve always trusted Whirlpool brand. Great dryer and good value

Only had it a short time but it does a very good job.

Does what it’s supposed to do, no complaints. Decent machine

The delivery persons were wonderful and Id definitely give a high recommendation

I want to give this dryer 5 stars but ive only had it a week and a half, ive just got rid of my whirlpool dryer of 15 years, it was at least 25 years old , so I knew I wanted another one, and this one doesn't dry well, I have to dry my clothes twice, even just a load of 2 year old clothes. Im disappointed because my last whirlpool I could dry a load of towels in 60 mins. And on 70 mins my 2 year olds clothes aren't even dry.

The big knob that selects how you want to dry your load is very stiff.

This dryer keeps restarting itself as some way to "control wrinkles". It will do this if you don't put the dial all the way into the off position or open the dryer door. I frequently put a load of clothes in at bed time or when I leave the house. I feel like this dryer is using more electricity, if I'm not home to manually stop the machine.

I am very pleased with my new dryer. It meets all the standards I require.

It is a good brand and easy to use. I just feel like it takes too long to dry the clothes. I am testing all the functions of the panel.

very happy with this dryer, Big improvement over past dryer

It works ok. It’s quiet. Two things I dislike, and one is pretty important. First is the lint trap is poorly designed. It’s on top and when you pull it out it gets lint everywhere. The second and much bigger problem is the dryer takes FOREVER to dry. My 20 year old dryer worked way better than this one.

While the dryer itself is fine, the product arrived with dents and bloody fingerprints. It was fully packaged and sealed so this is a bit strange, but the prints were in a touch-accessible area, so I guess that makes sense? Just expected a bit more when buying a new product.

Had our dryer go out right at the time this one went on sale. It has been a good replacement and the guys that delivered and installed it were great.