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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 969 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the overall and drying performance of the 7 Cu. Ft. Gas Dryer with AutoDry Drying System, as well as its ease of use and quiet operation. Many customers also find the capacity and size to be suitable for their needs and like the door design. However, some customers have noted that it has fewer features than older models and have expressed concerns about the temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 969 reviews
  • Rated 3 out of 5 stars

    Not as good as they used to make

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to finally replace our old dryer. Bought this middle-of-the-road one. WOrks fine, but doesn't get the clothes as dry as our old one. Unfortunately, that seems to be to way dryers are nowadays.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR QUALITY!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RECEIVED GAS DRYER DELIVERY ON 3/11/2021, WHICH THE BACK OF IT WAS COMPLETELY DAMAGED. THE DAY THAT I PURCHASED IT FROM BEST BUY IN STORE, I WAS TOLD THAT IT'LL BE DELIVERED BY BEST BUY & NOT A 3RD PARTY DELIVERY COMPANY, WHICH IT TURNED OUT THAT'S WHO DELIVERED IT. I ASKED THE DELIVERY GUY'S NOT TO BRING IT IN IF THE GAS LINE ISN'T LONG ENOUGH, BUT THEY BROUGHT IT IN ANYWAY; THAT'S WHEN I SAW THE BACK OF THE DRYER COMPLETELY DAMAGED. I WENT BACK 2 BEST BUY STORE 2 THE VENTED SYSTEM/GAS LINE/SET UP RETURN PICK UP & REFUND WITH THE MANAGER (SINCE APPLIANCE MANAGER WAS ON VACATION AT THAT TIME.)! THE SOONEST IT COULD BE PICKED UP WAS WEDNESDAY (3/24/2021) BETWEEN 12:00-8:00 PM, BUT IT END UP BEING PICKED UP EARLY ON THAT DAY AROUND 11:05 AM INSTEAD.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Terrible washer and dryer’s do NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hated it. When I tried to return the washer and dryer Best Buy would not honor it

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is an upgrade from my 1980’s previous dryer. It has all the essentials needed, works perfect for a great price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very upset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst gas dryer I have ever had. It took 3 50 minute cycles just to dry one load.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello,
      Thank you for your review. We regret to hear that your Dryer is not living up to your standards. If you have any questions or concerns with your Dryer, please reach out to us directly via Facebook bit.ly/3T68kN8 or Instagram https://bit.ly/3ZDpW9U. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Not so user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low temperature setting a bit too hot; wasted 10 min cool down mode uses valuable energy before dryer will turn off automatically!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Big dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer big enough for big blankets & large loads

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ge dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Ge Electric dust. I haven't had the chance to use it because I need a plumber to come out for some pipe fitting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    the beastha

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    door straight down not convenant upper lint throws dust on top of dryer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gas you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is ok . Takes a bit longer to dry compared to my older gas dryer .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's adequate average but I hate the lint filter and makes a mess all over the dryer every time I take it out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Not very durable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity is ok but it stop drying after 7 months after purchase

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Meyo, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Piece of junk or just our bad luck!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had nothing but issues with this dryer. It won’t dry the clothes, period. I have reduced the load size and then it may dry them in 2 cycles of 70 min at high heat. I’m trying to call Whirlpool to replace this item with another that actually dries clothes. This one has been a disaster. The dryer is 5 months old.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Sudesh, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    You get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a low priced set this is a good one. They take a long tine to wash and dry and the dryer leaves a lot of wrinkles.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer works fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, just not liking the lint screen located on top of the dryer. Always a mess when removing it to remove lint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for your money, highly recommended, easy to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed Washer drain pump failed after 14 month's. Factory warranty was 12 months. Whirlpool service wanted a one time payment to fix it for $350.00

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Loud dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dryer based on customer reviews. I wanted a dryer that was quiet. This dryer is very loud and does not always dry the clothes completely.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JanetM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Disappointed, fell apart after a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes OK. but not great. After about a year, the inside spinner comes off whenever you do anything remotely heavy- towels, sheet etc, and you have to take it apart and use a wrench to screw it back together. Pretty disappointed overall.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey KelliP, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love the new dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Delivered on time. Dryer works nice and quiet.

    I would recommend this to a friend