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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 966 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the 7 Cu. Ft. Gas Dryer with AutoDry Drying System's overall performance, fast drying times, and ease of use. Many also highlight its quiet operation and large capacity as significant advantages. While some users noted a lack of advanced features compared to higher-priced models, the majority found the dryer's essential controls sufficient for their needs. The simple temperature controls were a point of concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 966 reviews
  • Rated 1 out of 5 stars

    Product not installed as paid for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up with 1 gas supply 3/8” hose. My house heads 1/2” supply for gas. They said someone would be back and no one came back and the status is reported as finished. The dryer vent also was not hooked up. One star is too many.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Does not dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry anything unless you use high heat or dry it for over 2 hours.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey washer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 2 out of 5 stars

    ??????

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    already making a nosie sounds like a bearing issue

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey dissatisfied, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    STOPPED WORKING 4 DAYS AFTER I GOT IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STOPPED HEATING UP 4 DAYS AFTER I RECEIVED. BEST BUY DID THE RIGHT THING AND WAS REPLACING IT WITH A NEW ONE. COVID19 HIT AND STOPPED DELIVERING (I UNDERSTAND THAT) BUT IT WILL BE ALMOST 3 MONTHS TILL I CAN USE A DRYER UGH!!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey LINDA, we value your time and would like to look into the concerns with your Gas Dryer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Smells like gas.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It smells like gas in our laundry area. The gas line was checked for leaks and was good so it must be the dryer itself. We're exchanging it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t seem to dry very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to run at least 2 times to dry clothes past my 15 to return. Should have bought somewhere else.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Hanrob0911, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for 3 months and it's alreasy having issues. Not heating up. Very disappointed!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, KarenP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was working perfect on the first week... 2nd stop completely working ( no heat) Had to buy another one... I ended up spending more than i expected ... Don’t buy anything they come al ready defective

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Whirlpool, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 1 out of 5 stars

    If I could give minus stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken in first month, Best Buy failed miserably getting repair done after refusing replacement

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, WineGuy79. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Has a loud beep when dryer is done otherwise it’s great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work after just 2 weeks. Can’t get warranty service until Dec 9. I should get money for the laundromat.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Best Buy Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Doesnt Work Properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt dry properly and Timer doesnt work as it should

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey BigSexy, we value your time and would like to look into the concerns with your Dryer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Very u satisfied with delivery scheduling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery schedule messed up twice Twice scheduled twice messed up

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello ArsenioB! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Arrived broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer came broken. Had to call whirlpool to have tech come out. He said it needed new coils.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, BrieanneR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    stupid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you are a joke. havent recieved this item yet, and i received the wrong stove. not happy AT ALL

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Don't buy from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience EVER! Do yourself a favor and go to Lowes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting on my purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to give a review since none of my purchases have been delivered.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Waitingonmypurches! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Nice new gas dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value replacement for 40 year old Kenmore that died. Good size, dries well, Simple controls, easy to use. Looks nice. Quick, professional delivery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not Hookup. Want my never received refun1

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    Dryer Recommendation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer holds a lot of clothing and dries fully on one cycle, so far I have been very pleased with this purchase. I do laundry every single day so need a machine that will be able to handle our high demands.

    I would recommend this to a friend