Customer Ratings & Reviews
- Model:
- W10869845
- |
- SKU:
- 5836270
Customer reviews
Rating 4.5 out of 5 stars with 244 reviews
(244 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Stack Kit for HYBRIDCARE & Long Vent / Standard Dryer for its easy installation, space-saving design, and perfect fit. It allows users to stack their washer and dryer, saving valuable floor space. The stacking package also operates quietly, providing a stable and peaceful laundry experience. While some find the price to be on the higher side, many consider it a worthwhile investment for the convenience and functionality it offers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great for what you need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This piece has worked great and will work for you.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Stack kit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and connect. Straight forward instructions
I would recommend this to a friend Rated 1 out of 5 stars
HARD TO REVIEW-YOU DID NOT HAVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT AVAILABLE HAD TO GO ELSWHERE AND BUY THE PRODUCT
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Double
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made stacking washer and dryer easy. Great product
I would recommend this to a friend Rated 3 out of 5 stars
Seems cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the fact that this is a cheaply made system used for the whirlpool models . While I can't recommend it , you have to have it to stack your Whirlpool washer and dryer .
No, I would not recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to believe these stacks kits are priced as high as they are. Feet periodically squeak when dryer is on.
I would recommend this to a friend - Cons mentioned:Price
Rated 1 out of 5 stars
Not compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new Dryer came with feet but with a smaller thread and smaller base. Had to use those feet because the ones in the stacking kit had a larger thread and were useless. Installers said they see this issues frequently. If your going to charge $40 for a few plastic feet then atleast get it right!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi santy80, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Price
Rated 1 out of 5 stars
You'll want this to stack units
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A couple screws 2 clips and 4 plastic feet. Felt over charged for something I realize after receiving I could of done for a couple bucks. Your new dryer comes with feet. A little sheetmetal straping would of done same thing. This should of been a free option when buying a washer dryer set
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. Many of the stackable Washer and Dryer sets have specific stack kits that will insure safe and reliable operation. If you have any questions or concerns, please respond back to us with this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you, Whirlpool® Social Media Relations
Rated 3 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed. Works, not super sturdy, but does the the job.
I would recommend this to a friendRated 1 out of 5 stars
W&D installation with stacking set excluded
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first team to install the washer and dryer were horrible, the stacking set had not arrived nor they brought it with them but they installed both equipments anyways, leaving the dryer on top totally unsecured. I would not recommend this team.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Cons mentioned:Price
Rated 1 out of 5 stars
Suport
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price is ridiculously expensive for this product. Cant charge more than 10 dls
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 2 out of 5 stars
Order online
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two stars is for unavailability of the product—- delayed the schedule of the machine installation. Suppose to be pick up store but have to order it again online to get it.
I would recommend this to a friendRated 2 out of 5 stars
Best prices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality and priced.This item is cheaper on Best Buy comparing with A.J.Madison
I would recommend this to a friendRated 1 out of 5 stars
Whirpool - Stacking Kit for Washing and Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this stacking kit only to be cancelled by the warehouse. Not only did Best Buy not have it but no one else had it. I almost had to cancel the washer and dryer I bought if I couldn't find this. Finally found it at a local parts store.
I would recommend this to a friendRated 1 out of 5 stars
Too cheap to handle.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be used. And the feet what a joke! One is barely into the spot assigned. Stripes out very easily. Would not recommend. Also could not use stacking hardware as I could not see the dial without a step stool or ladder. The unit was installed beside washer instead. Again know what to ask!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Heidi427, thank you for the review. We are sorry you are not happy with the design of your unit. We appreciate your feedback will document your concerns in the appropriate manner.
Rated 1 out of 5 stars
Abomination
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst experience I have ever had with a retailer.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 5 out of 5 stars
Needed for stack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was free when bought as package. Otherwise works
I would recommend this to a friendRated 3 out of 5 stars
Poor installation instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product’s quality is fine, but much better instructions are needed to assure an acceptable installation. We paid big bucks to have the professionals do the work, but they had difficulties themselves, even after several attempts on different days.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The STACKING KIT THAT THEY DIDN'T HAVE THE FURST TIME IT WAS SUPPOSSED TO BE DELIVERED AND DIDNT BRING IT 6 DAYS LATER WHEN THEY DELIVERED THE WASHER AND DRYER AT 9:15PM
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Angry, we are sorry to hear that you experienced issues with your Stack Kit. We will document your concerns in the appropriate manner. Thank you, Whirlpool Social Care
- Pros mentioned:Stability
Rated 5 out of 5 stars
Strong
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stong brackets for holding units together, no worrying they will fall
I would recommend this to a friend




