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Customer Ratings & Reviews

$699.00

Customer reviews

Rating 4.7 out of 5 stars with 671 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Litter-Robot 4 for its ease of use and effectiveness as a litter box, with many noting its quiet operation compared to previous models. The app is also considered very useful, and the overall performance helps to manage odor. However, some customers find the price to be a drawback, while others mention the size may be challenging for smaller spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 671 reviews
  • Cons mentioned:
    Smell

    Rated 5 out of 5 stars

    So much time saved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 5 cats and this Litter robot took care of my daily cleaning. My cats got used to it quickly. No more smells. The app tells me when the trash tray is full. I only need to clean once a week now!

    I would recommend this to a friend
  • Pros mentioned:
    Litter box

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been looking at this for months now but held off because of the price. Finally caved and wished I’d bought it when I first was looking. It keeps the smell away and cats always have clean litter. And no more scooping. Win win win!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth every penny. Very easy to setup, my two cats had no issues adapting to this new litter robot, and I don’t have to scoop anymore! I change out the trash bag once a week and that’s it! It also does a great job of managing the smell. MUST BUY!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Cats were scared

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech/Feature: It is great that you can delay the clean cycle to as long as 30mins after use. However, in my opinion, I think it would also be good to add a clean cycle on a specified time (cancel clean if cat detected of course). I am saying this because my cats were scared if the clean cycle starts, reason they dont want to use it. Transition: I tried all the recommended transition process but it just didnt work for my 2 cats (5 yrs old). There were 2 days that when I put away the old litter box, they didnt use the box at all and that made me worry. At some point, my cat just pooped on the floor. Price point: To me, it is way overpriced. Even though it was priced at 700, I still bought it anyway. However, comparing the price point and technology to a washer, this plastic is waaay over priced on what it does. I know I am comparing 2 different appliance but an average washer made with heavy duty material that does more heavy task are priced the same as the litter box that is made out of plastic and would just rotate to empty litters. Conclusion: I ended up returning because my cats wont just use it, I gave it a fair amount of 3.5 weeks to transition but they wont just use it. It may be for cats younger which is much easier to transition than a 5yr old cat.

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Thank you for your honest review and sharing your experience with acclimating your kitties to Litter-Robot. We are truly sorry that our product did not work for your fur family! We understand that sometimes Litter-Robot is not a good fit in every household. If you need anything at all, please do not hesitate to reach out to our Customer Experience team.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My saving grace

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome for a house where your the only one scooping sobi love it cant say enough about it

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 5 out of 5 stars

    Great but a little pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit off a luxury purchase, but game changing at the same time. We have a small house with no good, out of the way place for the litter box. With this we don’t have to worry about a room starting to smell if we forget to clean the litter box. Highly recommend if it’s within your budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought my cats wouldn't like it but after having it for a year I absolutely love it! I don't know how I lived before the litter robot.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 3 out of 5 stars

    It’s ok but there’s room for improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok device. It doesn’t tell you when to add litter so we have to check daily to see if the device is registering accurately. The cats will poo and it will stick to the rubber liner due to low litter as we discovered the robot wasn’t updating us properly. The litter bags are ridiculously overpriced so you can save money by using 8 gallon trash bags for more bang for your Buck. If you don’t keep your Bluetooth on your phone then the device doesn’t accurately keep track of cycles or weight measurements. It’s not just as easy as connecting to WiFi. Also, be warned your house will still smell if you have multiple cats… no different than a normal litter box only this one gets cleaned weekly having multiple cats. No matter the filters included it almost needs cleaned daily or every other day to make sure the ammonia smell stays clear… while the idea of keeping the litter clean is great, there’s still tons of room for improvement. Multicats—- ummm maybe 2 cats but not 4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues. Easy to set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible time saver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been an incredible time saver… I have two cats and probably add a little bit of litter twice a week and change the bag once a week and otherwise this thing does all the work and is an incredible time saver! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a very cool piece of technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one of the coolest electronics I have. The box syncs to the back to the app and you can see what cat uses it. The cleaning is great and simple. Easy to use and fun to check on how regularly use the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Robo litter box

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have bought, cats love it and has made my job far easier because I hated scooping cat litter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SoOoOo worth it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for 6 months now. It is a game changer. 2 kittens and 1 older cat. It took the older cat awhile to get used to it but now all 3 use it without issue. I add litter when the app alerts me to it being low and I clean the litter tray twice a week, it takes 2 minutes. Full cleans once a month take longer but its worth it. I wipe it out with clorox wipes when needed and with the right litter there is no smell. Super pricey but REALLY worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whisker Litter Robot 4 is an upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two cats and as they grew they became too much for our previous self-cleaning litter box. The whisker litter robot 4 is clearly an upgrade. It is almost odor free and requires less frequent attention. We are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All its cracked up to be!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one item that truly is worth every penny. The inital sticker shock is strong- so I purchased not one but two cheaper “off-brand” models. They worked, but ultimately were hard to clean and had functionality issues. This is one time I wish I had just gotten the litter robot from day 1.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest invention ever! Makes my life so easy, owning cats is a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Multi-cat Robot 4

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Litter-Robot 4 is great for our multiple cats. They did not take long to acclimate as we followed the suggested instructions. In fact, I will often find them staring at it when it runs through the cleaning cycle. The only recurring pain-points are the disposal bin sensor sensitivity. It seems the liner will sometimes trigger the bin is full" alert (even when empty) so the cleaning cycle will not run. Have to manually reset it and adjust the liner. This may be the result of not using the Whisker liners, as we just use a generic brand but it happens often enough and re-adjusting it a few times and it will go back to no faulting. The other is litter clumps will sometimes stick to the inside drum lining so when the cleaning cycle runs the clumps are not disposed. If/when noticed I have to manually dislodge it. Again, could be the litter as I use Fresh Step multi-cat clumping but does not happen all the time. Otherwise, happy owner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but a little messy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the litter box, one of my cats took to it immediately, the only problem is the litter comes out every time my kitty uses it, I end up have to sweep up around it daily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get this!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of this litter box. Only disappointment is that litter still goes all over when the cats come out of it. But that’s a small sacrifice and the payoff is not having to scoop daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase ever for my kitten! I am a first time cat owner and the Litter Robot 4 has made my life as a cat mom great!

    I would recommend this to a friend