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Customer Ratings & Reviews

$699.00

Customer reviews

Rating 4.7 out of 5 stars with 671 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Litter-Robot 4 for its ease of use and effectiveness as a litter box, with many noting its quiet operation compared to previous models. The app is also considered very useful, and the overall performance helps to manage odor. However, some customers find the price to be a drawback, while others mention the size may be challenging for smaller spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 671 reviews
  • Rated 5 out of 5 stars

    Just get one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible. Just buy it. You’ll save on time, litter, and learn more about your cat. If s worth the hefty price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a couple of weeks for my fur babies to get on board with this new gadget but they are using it more and more. It is definitely worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Litter Robot 4

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been good so far! My cats sure put it to use. I wish it didn't rotate every time they peak their head in because it just set it off and runs clean liter every time. I will have to replace it as my cats found a way to put a hole in it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO Regret

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides furniture. I have never purchased anything expensive untill I decided to spoil Ori and Lori my adorable female cats. Whom we love cuz they are part of our family. I highly recommend it worth every dollar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOULD BUY AGAIN

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should purchase it if you're considering it and DON'T hesitate to get the extended warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST BUY IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the cost. I've been looking at this for awhile but the cost seemed excessive. I've had it for about a month and i couldn't be happier with it.

    I would recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Thanks for taking the time to share this feedback! We’re happy to hear you’re satisfied with your Litter-Robot. We pride ourselves on great customer experience so this is excellent to hear. Thanks again for the paw-some review!

  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 cats and had 3 different litter boxes! The Litter Robot was a great investment; so glad we bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cat litter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, it’s really good for those who want to avoid bad odors it really works!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't last after 1.5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR: Buy directly from LR if you want real warranty support. I have had a couple LR units directly from LR (LR3 series) which didn't survive past 1.5 years. I was fortunate to have the LR warranty which they send a replacement unit and have you dispose of the old unit in th garbage for safety and health reasons. I decided I wanted to get the LR4 from Best Buy because of my TT membership. That proved to be the wrong thing to do. After 1.5 years my LR4 has the similar issue where the sensor malfunctions and the unit stops cycling or will cycle randomly. The difference between BB and LR Warranty is night and day. BB wants you to bring the unit to the store for their Geek Squad to look at it. When I asked if they could just send me a replacement and I can send them to broken one back, they told me it still needs to come to the store so the tech can look at it. I would wonder what Geek Squad tech would want to look at a dirty, broken cat litter box.... Or moreover, who is drawing the short straw to do it... I think for items like this, it is better and easier to go directly to the manufacture as they will provide you all the real support you need and the parts to get you back up and running.

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Thank you for sharing your feedback. We’re sorry to hear about the trouble with your Litter-Robot 4 and understand how disappointing that must be. While warranty processes can vary depending on where the unit was purchased, we appreciate your insights and will share your feedback with our team. If you’d like us to take a closer look, please reach out to support@whisker.com — we’d be happy to help however we can.

      Kindly,
      Whisker

  • Rated 4 out of 5 stars

    Best decision

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made. I do not have to scoop any more, my cats love it. I also like the different accessories that can be purchased with it as well.

    I would recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Hi Samantha,

      Thank you for taking the time to reach out and provide your feedback! We’re delighted to hear you and your kitties are loving your Litter-Robot 4! We ultimately hope that everyone loves their Litter-Robot from the first time kitty uses it to the last. Thanks again for the paw-some review and for being a member of the Whisker family!

      Warmly,

  • Cons mentioned:
    Smell

    Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish we loved our litter robot more for the price. One thing I have noticed is even with cleaning and as time has gone on the lining of the done seems to carry a smell unfortunately and seems to have issues cycling where it will just randomly stop mid cycle. I have tried to contact whisker support on the app but they were not of much help

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Hello,

      Thank you for your honest feedback. We're sorry to hear that your experience with the Litter-Robot hasn't been as seamless as we strive for. The issues you've mentioned, like the lingering smell and cycling problems, are definitely not what we want for you and your fur family.

      We’d like to help address these concerns and make things right. Please reach out to our Customer Experience Team directly. Your satisfaction is important to us, and we appreciate the opportunity to improve your experience. Thank you for sharing your thoughts!

      Kindly,
      Whisker Customer Experience

  • Rated 5 out of 5 stars

    Much better and sleeker design!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and much more sleek design. Sadly one of our cats did not like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big cat wish it was bigger.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love it. So much easier to clean and no smell. Our cat is a little large so he does not have much space. He makes a bit of a mess. Because his clean up area for him is smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best litter box ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant for the price but worth every penny. Made well and seems to be good quality. Have a multicat household. Will buy another if they go on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things ive bought myself. I get notifications to fill liter and empty bin. Such low maintence when having multiple cats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy now won’t regret

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for my cats and ease of life getting rid of the smells and odors make the house smell less like cat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine, set-up not as great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot itself is quite good however the set-up process was a little tedious, especially if you are using Xfinity. The device can only connect to a 2.4 ghz network which isn't readily available on new Xfinity devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The product does a great job as long as it stays c

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does a great job as long as it stays connected. It keeps disconnecting from network and it’s such a pain to reconnect. The QR code you HAVE TO scan to reconnect it’s in a very inconvenient place, the bottom back. All other electronics connected to my network never disconnect and I have a stable wifi. This doesn’t work over a week without disconnecting, once it disconnects the app won’t let you do much else. You have to go and press a button until yellow light flashes which it never does. For $600 plus I would expect a more user friendly set up that stay connected.

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Thank you for your honest review. We are sorry to hear that Litter-Robot is not completely meeting your expectations. If you have any additional information or would like further assistance with your Litter-Robot not staying connected, please don't hesitate to contact our customer experience team.

  • Rated 4 out of 5 stars

    The cats love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Took a few days for the cats to get used to it but they love it now. Only issue is the sensor where the waste is stored says it's full when it really isn't. Also, I ordered a black litter robot, but a white one was delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since we got the litter robot, weve veen saving so much time not scooping. A worthwhile investment

    I would recommend this to a friend