Customer Ratings & Reviews
- Model:
- LR4-0301-00-US
- |
- SKU:
- 6544952
Customer reviews
Rating 4.7 out of 5 stars with 620 reviews
(620 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Litter-Robot 4 is easy to use and performs well overall, with many stating it's the best litter box available. The noise level is significantly improved compared to previous models, and the app is considered very useful. However, some customers find the price to be a drawback, and others mention the size may be too large for smaller spaces.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
jambs all the time
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is from Whisker - Litter-Robot 4 Smart App-Controlled Self-Cleaning Litter Box - White
No, I would not recommend this to a friendBrand response from Whisker Team
Posted .Thank you for taking the time to share your feedback regarding your experience with the Litter-Robot 4. We are disappointed to hear that you have been experiencing an issue, this is never the experience we want for our Whisker family. We sincerely apologize for any inconvenience this has caused. If you haven’t yet, please contact us at support@whisker.com or 877-250-7729. An agent would be happy to assist you in resolving this issue to get your Litter-Robot up and running. The agent will need your order number and units serial number to further assist you in resolving the issue. We also have our Support Page available with common troubleshooting steps: https://whisker.elevio.help/en/categories/3-litter-robot-4. We look forward to hearing from you!
- Pros mentioned:Ease of useCons mentioned:Price
Rated 4 out of 5 stars
Almost perfect, but not fully there yet.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alright, so i been using the Litter Robot 4, for the last month now. 1st it has beeen amazing to not scoop again, no more cat poop smell. Easy to use and really easy to fallow instructions on 1st day setup. 1 main issue we have had is we tend to completely turn of our robot and we manually turn it on for a cycle. Well when you do that it will cycle and act weird and then wont turn off, so you have to double click the off button to fully shut off and it will act weird not knowing what to doand then it will turn off. Turning the robot power on is not the issue, its just when attempting to turn it off completely. Another downside is the price, i do agree with the price of this thing and i do not think that the "DeAls" they promote really save you any sort of money, so for the value i think this should be at max $500 and no more. Note: Before you power on your robot, i will recommend to put litter in the robot 1st and let your cat explore amd if possible lit them do there buisness 1st before attempting to power it on, it might scare off your cat and will be difficult to have them explore it and use it if its scared right away. I made that mistake and one of my cats of two decided to not go in and use the litter robot for the 3 weeks, progress has been made, but it had me stressing the last month thinking this was not going to work. The 2nd cat loves the robot, so no complaints from that one. if you have a large cat this is probably the only option you have, but if you have a mid-small cat other alternatives are out there for a cheaper price. Overall 4/5 stars, still think the price is to steep
I would recommend this to a friendBrand response from Whisker Team
Posted .Thank you for the feedback! We’re happy to hear you’re satisfied with your Litter-Robot. We apologize if you're having some trouble though. Luckily, most issues can be resolved with simple troubleshooting.
You can check out our self-help troubleshooting guide here: whiskersupport.com. This link also provides all of our contact information (phone, chat, email) if you need additional assistance.
Rated 1 out of 5 stars
so far - not a winner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cats are reluctant to use... started peeing and pooping around house in protest
This review is from Whisker - Litter-Robot 4 Smart App-Controlled Self-Cleaning Litter Box - White
No, I would not recommend this to a friendBrand response from Whisker Team
Posted .Thank you for your honest review! We're sorry to hear that your cats are not acclimating well to the Litter-Robot. We kindly ask that you please reach out to our customer service team as they can provide you with acclimation tips that have worked for our customers in the past.
- Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
After owning all prior models, Gen 4's a big leap!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my litter robots! In fact, I've owned ever version including the latest, Gen 4. Gen 4 is a great improvement in design over the prior models. While they all work similarly, the 4 has learned from the last model, improving the reliability of cat sensing (3 had some issues identifying litter level vs cat at times) and is all around easier to use. I like having each of my cats weighed by the unit, making it obvious which cat has been in there last, as well as checking up that they've been eating enough and keeping weight on. The new interior light is vastly improved and my cats seem more confident in navigating within it. The newer style barrier at the front has reduced litter tracking as well. Love it so far! (Oh, and it's much quieter than gen3!) Gen 4 is the way to go. These are a lifesaver and worth every penny for your saved time and attention. Nevermind those knock-offs, litter robot is the original and one to get, and still designed and produced in the USA!
This review is from Whisker - Litter-Robot 4 Smart App-Controlled Self-Cleaning Litter Box - White
I would recommend this to a friend Rated 1 out of 5 stars
Cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Falling apart- built cheaply. Frame doesnt click into place
No, I would not recommend this to a friendBrand response from Whisker Team
Posted .Hi,
We are sorry to hear you are having this horrible experience. We would love to help make this better. We are more than happy to help troubleshoot or replace any issue you are experiencing.
Please feel free to contact our Whisker retail support team at partnersupport@whisker.com.
We look forward to hearing from you.
Happy Holidays!
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Awesome, when it works right
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Litter Robot 4 is a state-of-the-art automated litter box that promises convenience and cleanliness for cat owners. With its innovative design and advanced features, it aims to simplify the task of litter box maintenance. As an owner of three cats, I have experienced the benefits and convenience this product brings to my daily life. However, I have encountered a few minor issues that have affected my overall experience, particularly when I'm away. One of the standout features of the Litter Robot 4 is its remarkable convenience. Setting up the unit was a breeze, and my cats adapted to the new litter box seamlessly. The transition from a traditional litter box to the Litter Robot 4 was surprisingly smooth, and all three of my cats started using it right away. The Litter Robot 4's cleaning mechanism is a game-changer for cat owners. The self-cleaning process eliminates the need for constant scooping and ensures a clean litter bed for my cats at all times. The unit automatically sifts through the litter after each use, efficiently separating the waste from the clean litter and depositing it into a convenient drawer below. This feature has significantly reduced the unpleasant odor associated with traditional litter boxes and has saved me valuable time and effort. One issue I encountered with the Litter Robot 4 is that the sensors seemed to be affected by my cats' fur. Occasionally, the sensors would fail to detect the presence of a cat, causing the unit to cycle unnecessarily or not at all. This issue was particularly noticeable when my cats shed heavily. While it didn't happen frequently enough to be a major concern, it would be beneficial for the company to address this potential obstacle in future iterations of the product. While the Litter Robot 4 generally performs flawlessly during day-to-day usage, I did encounter an issue when I went away for a weekend. Upon returning home, I discovered the litter box full of waste and the unit stuck, requiring manual intervention to get it to cycle properly. This unexpected situation was slightly distressing, as I had expected the unit to function reliably even when I was not present. While it was an isolated incident, it has left me with concerns about the unit's performance during extended periods of absence. Despite the minor issues I encountered, I believe the Litter Robot 4 is an excellent product that brings convenience and cleanliness to the lives of cat owners. Its ease of use and efficient cleaning mechanism have made my daily litter box maintenance a hassle-free experience. While the sensor issue with fur interference and the isolated incident during my absence have given me some cause for concern, they do not overshadow the overall benefits this product provides. With further improvements, particularly in addressing the performance during absence, the Litter Robot 4 could be an unbeatable solution for cat owners seeking a hands-off approach to litter box maintenance.
I would recommend this to a friendBrand response from Whisker Team
Posted .Thank you for taking the time to share your honest feedback. We're sorry to hear about the minor issues you encountered with Litter-Robot 4. We strive to create a reliable and user-friendly product, and your feedback has a significant impact on our ongoing efforts to enhance our products. We hope you and your kitties continue to enjoy Litter-Robot 4 for years to come! If you have any additional feedback or questions, please don't hesitate to reach out to our customer experience team.
- Pros mentioned:Litter box
Rated 5 out of 5 stars
A Bathroom Butler for Your Cat!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me just come right out of the gate and say that this piece of machinery is AMAZING! Okay, now allow me to explain why the Whisker Litter Robot 4 is amazing. Litter box upkeep can be time-consuming. Especially if you have more than one cat. Between the actual scooping and then the actual changing of the litter box is something that a lot of us don’t like to do. I remember the electric litter boxes from the early 2000s where they self-scooped using an elongated rake that pushed the ‘grumpy’ into a waste bin. Those seem archaic compared to the modern-day Whisker Litter Robot. This device is going to make your feline upkeep a whole lot smoother. Set-Up: The Whisker 4 is not overwhelming to set up. Mine was connected and ready to go in about 15 minutes. There’s nothing complex to assemble. Remove the Whisker 4 from the box, fill it with the litter, plug it in, and then sync it with the app. Easy. Performance: Now this is where the Whisker Litter Robot shines with its services. The Whisker keeps detailed track of the litter box activities. Through the app, you are provided with the day and time of use history, and how many times a day the Whisker is used. You will be reminded if the filter needs to be replaced, or if the waste bin is getting full. And if you have more than one cat, the Whisker 4 will even provide the weight(s) of each cat that used it. This feature is fantastic if you might be needing to keep track of a particular cat’s potty habits but have three cats using one litter robot. So, if you have three cats that each weigh differently then the app will provide a weight readout for whoever used the Whisker at 2 in the afternoon using the SmartScale feature. We all know that kitties are a curious lot. And that curiosity will come into play when the Whisker robot starts to cycle (emptying itself). But there’s no need to worry, there’s no threat of harm with the Whisker robot. My cat, Slinky, is VERY curious each time the Whisker starts to cycle and she will stick her head in it. The cycle process detects movement and immediately stops, and then waits until there’s no more movement. In fact, there have been a couple of times when Slinky has decided that it’s fun to jump into the Whisker during its cycle and wants to ‘play’ inside. No harm ever comes to the cat. And through the app, it’s noted when a cycle has been interrupted. Up Keep: With the old-school litter boxes, cleaning was always an exhausting event because you had to empty the dirty litter, scrape the bottom, hose it out, and dry the box before refilling it. With the Whisker robot, it’s SUPER EASY to maintain. As I said before, the grumpies are emptied into a bottom drawer that’s lined with a bag. When the drawer is full, you easily pull it out, lift the bag and replace it with a fresh bag (several bags are initially provided). No scrubbing, and no getting your hands dirty. I’m aware that there are ‘bad days’ for even felines where they might have mess splatter where there’s no litter. The interior of the Whisker makes for easy cleaning for those unfortunate happenings. The Whisker Litter Robot 4 alleviates the chore of litter box upkeep. It’s like a bathroom butler for your kitties. Whether you have just one cat or more, the Whisker allows you to have more time to do other things or just have a moment to yourself. Technology is amazing and the Whisker 4 is a prime example of that.
I would recommend this to a friend - Pros mentioned:App, Litter box
Rated 5 out of 5 stars
Game changer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had one for nearly a year now and when I saw Best Buy was carrying them (better financing deal and use my rewards?!) I ordered a second. I have issues with cats peeing outside litter boxes when stressed or if the box isn't 100% to their liking and the one box I have has helped eliminate that to an extent. The app helped identify an issue with my cat peeing too often and helped me identify which cat it was so I could take them to the vet. No more scooping, no more dogs raiding the box.
This review is from Whisker - Litter-Robot 4 Smart App-Controlled Self-Cleaning Litter Box - White
I would recommend this to a friend - Cons mentioned:Smell
Rated 5 out of 5 stars
Best $700 ever spent.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend buying your own carbon filters that are cut to shape, rather than using the litter robot brand. Other carbon filter brands are cheaper and better. Dont bother using the cat litter that is available on their website, it doesn't contain urine odor that well and tracks everywhere. Try Arm & Hammer Double Duty unscented. Use regular 13 gallon trash bags for the waste draw. If your cats tend to pee up high on the wall, use pet wipes like Nature's Miracle, cleaning the walls will help with house smelling like urine. Depending on what you feed your cat(s) will also contribute to your cats waste smell and if it sticks to the inner lining of the litter robot. I recommend more natural ingredients in their diet. Stay away from friskies brand. The pee/litter guard that comes with the unit will need to be removed once and awhile to clean underneath, if your cat pees near the opening.
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Poop (and pee) in here cat!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I've had this for two weeks now but my cat hasn't used it yet. I tried the suggested procedures to begin with and finally removed her old box (which she seemed to enjoy using and marking with her smells) but with the warm weather we are currently experiencing she apparently prefers going outside to do her business. Her background may explain some of the situation. I didn't really plan to have a cat but a few years ago she started appearing in my backyard. My mom was always a cat freak so as a kid we always had several cats and I had been accustomed to them as friends as well as helping to care for them. When this cat (my cat?) started showing up in my yard I assumed she belonged to one of my neighbors and tried to make friends with her but she would always run away. That is until July 4th started to get near and my neighbors would start shooting off fireworks. On July 3rd she suddenly became very friendly and apparently decided to adopt me. I guess she had been a stray/feral cat for awhile but was unsure about me until then. I was a bit surprised but felt sorry for her so I let her stick around. She's a real sweetie so you can probably guess the rest. I was working at the time (I'm retired now) so I would always make sure she was out of the house when I left for work but when I got home she was usually waiting for me. I guess someone had trained her to use a box since she was glad to use it when inside. But she had been outside for a long time and so was used to the outdoors as well. I expect she will eventually start using this litter box especially when the weather starts changing but for now she seems content to go outside. She's not really afraid of it as I have put her in it several times but she just won't go in it yet. She just jumps back out a few seconds after I put her in. The Litter Robot seems well made and should contain the litter and smells much better than a basic box. She used to make quite a mess trying to bury her stuff in her old box getting litter all over the floor. This will be much more convenient since it deposits the wastes directly into a bag and the app will tell you if it starts to get full. (You can always check it manually as well.) It is a bit pricey so you have to decide if you really want to invest the amount to save scooping and cleaning up from a regular box but it seems worth it to me (assuming my cat will start using it). If you have more than one cat or plan to get another then it's almost a necessity. The accessories available from whisker look nice too but not really required, you can use regular clumping(?) clay litter and regular trash bags with it. Pretty fancy toilet for a cat but convenient for a cat owner. You could maybe teach your cat to use your toilet but I don't really want to share mine with my cat.
I would recommend this to a friend - Pros mentioned:App, Ease of use
Rated 5 out of 5 stars
The Litter Robot is great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is well worth buying. It is much easier to empty and we just use tall kitchen bags instead of purchasing their bags. The litter is always clean for our cats to use, and they seem more content. I like that the app tells us when it needs emptied. There's no scooping, or lifting, or manual cleaning.
This review is from Whisker - Litter-Robot 4 Smart App-Controlled Self-Cleaning Litter Box - White
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Smell
Rated 5 out of 5 stars
Forget the Box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy it! It’s worth every cent. I thought I was just buying a Mothers Day gift, but now I believe I’m caught up for the year. Very easy to clean and maintain. I’ve had to wipe it down once a month, very easy. And with 2 cats I remove the litter bag once a week. Absolutely No smell.
I would recommend this to a friend - Pros mentioned:Litter box
Rated 5 out of 5 stars
Amazing invention - buy it ;)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We foster cats and sometimes have up to NINE cats in our house. This invention has replaced all but one of our regular litter boxes. We have gone from two people scooping each three times per day to one person once every other day. I imagine when we only have our regular 4 cats we’ll get rid of the old litter box entirely and just use this. It’s expensive but actually the math works for us, here’s how. When we leave on a weekend trip we were paying someone $40 per day to come feed the cats and clean the litter box. Now with the little robot 4, and a gravity feeder food/water supply, we don’t need a sitter. It pays for itself over a couple of small trips away from home. Plus it’s fun, clean, and sooo convenient. Highly recommend to all cat owners.
I would recommend this to a friend - Cons mentioned:Smell
Rated 5 out of 5 stars
Cat litter robot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great the next model deff needs to figure out how to keep the inside of the dome more clean poop and urine always gets stuck there . Also it needs to trap smells better I know that’s the cats litter job but like a curtain or a shield would be nice
This review is from Whisker - Litter-Robot 4 Smart App-Controlled Self-Cleaning Litter Box - White
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Price
Rated 5 out of 5 stars
Would buy this again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1000% worth the money! It is expensive, but I would do it again
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Cats have no issues, just curious
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4.5 stars. We are happy with it so far. The only downside I'm seeing right now is dust output. This could also be the litter we're using, so I'm withholding full judgement until I can fully test things. The cats warmed up to using it quite quickly. One cat just wants to play with it when it cycles. It's been a breeze to clean waste and add litter when needed. I have wiped down the inside of it because there were some leftover spots. Cleaning the inside periodically wasn't mentioned (that I could find) in instructions or other material, but logically it makes sense. Once the kinks are ironed out, I'm sure this will be a 5 star purchase.
I would recommend this to a friend - Pros mentioned:Litter box
Rated 5 out of 5 stars
Perfect for our Two 18# cats !! For last 4 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.YES, v4 with WiFi connectivity is Perfect for our Two 18# cats !! For last 4 Years. PULL Open bottom-drawer every 3 days when it Litter Robot texts me “Drawer is FULL”. No cat smells whatsoever in our 1550SqFt condominium. Once you get over the Price Tag, nicely reduced at BestBuy, you’ll really appreciate the convenience and health benefit of NO SCOOPING forever; Yes, get the 4 year Extended Warranty for $99.
This review is from Whisker - Litter-Robot 4 Smart App-Controlled Self-Cleaning Litter Box - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Poop management 10/10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the litter robot 3 purely because it spreads the poop evenly in the tray to maximize litter waste compartment size, the litter robot 3 just drops the poop in the middle making a poop tower leaving so much unused space in the tray. It’s faster and has more poop room in the tray. And it’s really really silent.
This review is from Whisker - Litter-Robot 4 Smart App-Controlled Self-Cleaning Litter Box - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Problem solved
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I researched which robotic litter box I wanted and this was the one. Very lightweight, easy to carry about the house. We've used it about a month and this definitely prevents our puppy from eating cat poop. Very happy with it and might invest in another!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The best!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best litter box, I have two now and upgraded from the 3 to the 4. This 4 is so much more of an upgrade from the 3 and so worth it.
I would recommend this to a friend













