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Customer Ratings & Reviews

Your price for this item is $699.00

Customer reviews

Rating 4.7 out of 5 stars with 620 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the Litter-Robot 4 is easy to use and performs well overall, with many stating it's the best litter box available. The noise level is significantly improved compared to previous models, and the app is considered very useful. However, some customers find the price to be a drawback, and others mention the size may be too large for smaller spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 620 reviews
  • Cons mentioned:
    Smell

    Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! My olny regret is not buying it sooner. It will pay for itself in the litter I'm not wasting. My house smells cleaner, and my cats love having a clean bathroom after each use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer For Cat Parents!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Litter-Robot 4 is a life changing product for cat parents of all types. Whether you have 1 cat or 5, it truly makes you think about cat care completely differently! We had a Litter-Robot 3 since 2015 and upgraded to Litter-Robot 4 in 2022 and it's been fantastic! The scale is very helpful to track our cat's weight and the drawer allows us to go 2 weeks without tending to the litter box.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    A SMART litterbox! Who knew?!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all it's great. We have 3 cats. Two will use it regularly. It's nice that it tells you when it's full or if there's a problem. When it makes it's rotation for cleaning, it's very quiet. And, it's so so nice not to have to manually scoop anymore. Yay for that!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Super quiet and pauses when your cat goes in to use the restroom again. I haven’t noticed an odor either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing! Great purchase. You literally never have to scoop ever again.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 5 out of 5 stars

    Cat robot box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Smell is down significantly with 4 cats. It’s also very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    10/10 would get again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cats love it, it's easy to clean, and it really keeps the smells down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing if you have multiple cats. Easy to maintain

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Change Your Life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing. Works great for our three cats and is so easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom of two black cats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment!! Both cats used it as soon as it was set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has made a big difference for the cats. They were interested instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best auto scoop on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd one. I wil never go back to a regular litter box and no other auto scooper has every kept up with my cats. My first one lasted 7 years and we bought two more to replace it. If you hate scooping litter its so well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest invention ever created by man

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this! It'll be $700+ well spent. Choose a cat litter that absorbs odor well, like "Dr elsey's cat litter"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no more scooping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you can ever get worth every penny.,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted! Great service & very fast shipping speed!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works until it doesn't

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for 4 months and it is inaccurately weighing litter so after every cycle its stuck because it thinks its full. The drawer is empty and still reading as 100% full. Ive gone through all the cleaning and troubleshooting online and no help. Trying to reach The customer service is useless, they dont answer. Save your money and scoop on your own.

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Hi Christina,

      Thank you for taking the time to reach out with this feedback. We are disappointed to hear that you are experiencing an issue with your Litter-Robot, we apologize for any inconvenience that this has caused. Rest assured, if you're having trouble with your Litter-Robot, we would be delighted to help. If troubleshooting hasn't resolved the issue, we can look into warranty options. In order to further support you, if you have not already, we kindly ask you to please reach out to us at 877-250-7729 or support@whisker.com. We will need your units Serial Number to further assist you and verify your warranty status. If your unit is no longer under warranty, we can help you with the necessary parts and instructions to properly fix your unit at home.

      Please let us know if you need any further support, we look forward to hearing from you!

      Best,
      Whisker

  • Rated 4 out of 5 stars

    Litter robot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. I’m not sure I love it yet but it’s okay

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Thank you for taking the time to share your honest feedback. We want you to love your Litter-Robot, so if you have any additional feedback or questions, please don't hesitate to reach out to our customer experience team.

  • Rated 1 out of 5 stars

    So many problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honsestly, this thing is the biggest mistake I have ever purchased. It barely worked ro begin with but eventually stopped working altogether. The biggest issue is that it doesnt go to its original spot, with it in a failed position the cats have nowhere to go..

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Thank you for taking the time to share your feedback with us We always want you to have a positive, seamless experience with us, and we're saddened to hear this hasn't been the case. If you have any additional information or would like further assistance, please don't hesitate to reach out to our Customer Experience team.

  • Rated 1 out of 5 stars

    3rd base failed in less than 6 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t even had the LR4 for 2 years, we replaced the base again a few months ago, and now the 3rd base is already completely dead.

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Thank you for taking the time to share your experience. We're truly sorry to hear that you've had repeated issues with your Litter-Robot 4 base. That is far from the level of reliability we aim to provide. We understand how frustrating this must be, and we want to help make things right. Please feel free to give us a call at 877.250.7729 or email us at support@whisker.comWe're here to help!
      -Whisker

  • Rated 1 out of 5 stars

    Defective litter robot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really review because we had to return because we never got it to work! So I guess 0 stars are the most appropriate. It probably would have been nice if we were able to see what it could do.

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Hi,

      We are very sorry to hear you had this horrible experience. We are always here to help support the Litter-Robot as well as our customers. If you ever decide to repurchase a Litter-robot, please don't hesitate to reach out to our amazing team of customer care specialists to help answer any questions or concerns you may have.