Customer Ratings & Reviews
- Model:
- LR4-COREBD-BK
- |
- SKU:
- 6544947
Customer reviews
Rating 4.7 out of 5 stars with 418 reviews
(418 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Litter-Robot 4's ease of use, effective odor control, and quiet operation as significant advantages. Many appreciate the self-cleaning feature, eliminating the need for manual scooping, and find the app integration helpful for monitoring usage and cat health. However, some customers mention the product's large size and high price as potential drawbacks. Concerns regarding occasional Wi-Fi connectivity issues were also raised.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
The Black Hole
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, my two cats were so scared that avoid going to the toilet, even having one of their litter box next to it. After a week, I gave up.
I would recommend this to a friend- Cons mentioned:Size
Rated 3 out of 5 stars
Too big
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the idea of this, but it’s way too tall/big. This will become the focal piece of any room it’s in. Returned.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Excellent Time-saving Litter Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system helps make litter maintenance significantly easier.
I would recommend this to a friendRated 3 out of 5 stars
Great concept, wish our cats was able to get used
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted this to work. Cats tried it at first, but then would not go back in. Tried all the tips to get the cats to use it, but they just refuse. Also, when I got it, the track was off, so it didn't spin and pee had dripped down between the barrel and plastic casing. Unfortunately, it was the only few times they used it. Never stopped going in the cat box.im sure it be great for cats who get used to it.
This review is from Whisker - Litter-Robot 4 Smart App-Controlled Self-Cleaning Litter Box Core Accessories Bundle - White
I would recommend this to a friendRated 5 out of 5 stars
Wow
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never knew a litter box could be so amazing and helpful!
I would recommend this to a friendRated 5 out of 5 stars
Best thing since sliced bread!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best thing I ever bought. Works with multiple cats (2) in house.
I would recommend this to a friendRated 5 out of 5 stars
Great Design and very quiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very practical and useful when you have more than 1 cat
I would recommend this to a friend- Cons mentioned:Wifi connectivity
Rated 1 out of 5 stars
Cats rarely use it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying every trick in the book but after several weeks my two cats are rarely using it. Way too overpriced to sit in the corner as decor. WiFi randomly disconnects - it is on 2.4 band for distance cause it doesn’t need high speed (not far from router anyway) internet and router never go offline just the litter box. Also needs to include more complete instructions for everything- not everyone likes to jump on internet for instructions.
No, I would not recommend this to a friendBrand response from Whisker Team
Posted .Hello Steven,
Thank you for your review. We apologize that the Litter-Robot has not worked as expected. We'd love to help you with your cat acclimation and WiFi issues you've been having so that you can love your Litter-Robot for years to come. Feel free to give us a call 844.790.7387 for further assistance. Additionally, we do have a complete manual available online. However, we can send a physical copy if needed.
Thank you,
Whisker
Rated 1 out of 5 stars
Waistes litter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fails to separate litter from waist and dumps 1/3-2/3 of the litter along with waist in the bin, so one cycle and bin is full.
This review is from Whisker - Litter-Robot 4 Smart App-Controlled Self-Cleaning Litter Box Core Accessories Bundle - White
No, I would not recommend this to a friendBrand response from Whisker Team
Posted .Thank you for your honest review. We always want you to have a positive, seamless experience with us, and we're saddened to hear this hasn't been the case. If you have any additional information or would like further assistance, please don't hesitate to reach out to our customer experience team.
- Whisker
Rated 3 out of 5 stars
Not for Everyone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fine. Cat legitimately hated it. Terrified. It's not as "cat friendly" as you'd think. Otherwise, fine.
This review is from Whisker - Litter-Robot 4 Smart App-Controlled Self-Cleaning Litter Box Core Accessories Bundle - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Cats are not happy with
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My other 3 cats that are big man Coons are not happy with it and they seem to pee outside of it so it’s not for me. one cat likes it.not enough to keep for one cat . I have For Cats only one uses going to send back.bought to of self cleaning going to keep an open lid one more room.
No, I would not recommend this to a friendBrand response from Whisker Team
Posted .Thank you for taking the time to share your feedback with us. We are sorry that Litter-Robot did not work for your fur family. If you need anything, please get in touch with our customer experience team. Thank you for giving Litter-Robot a try!
Rated 2 out of 5 stars
Don't Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within 30 days of purchase. It is more time consuming attempting to fix it than cleaning out the litter box itself.
No, I would not recommend this to a friendBrand response from Whisker Team
Posted .Thank you for sharing your experience, Charles. We’re truly sorry to hear your Litter-Robot 4 didn’t meet expectations and understand how frustrating it can be when something doesn’t work as intended, especially so soon after purchase. Our goal is always to simplify life for pet parents, not add extra hassle.
If you haven’t already, please reach out to our customer experience team. We’d love the opportunity to help make things right and get your unit working as it should.
The Whisker Team
- Pros mentioned:App, Noise level, SetupCons mentioned:Wifi connectivity
Rated 5 out of 5 stars
What a great automatic emptying cat litter box
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Whisker - Litter-Robot 4 Wi-Fi Covered Automatic Self-Cleaning Cat Litter Box with Bundle - Black is just outstanding! Packaging is good and yes the box is huge as this litter box is huge as it should be. Setup is a breeze, and setting up the app went well, BUT I did have problems with the device connecting to my WiFi, I finally just went into my router and gave the cat box a permanent IP address (by assigning the MAC address a static IP. Put some litter in the box up to the line as stated in the manual. Put the very nice litter mat in front of the box and waited for both my 2 cats to go use it. One cat took his time, the first time he used it, but he did and my female cat just went in like their normal box. I was extremely pleased to see both using it like normal right away. I have to empty the cat waste every 4 days about, very nice. The best part is NO litter box smell at all! The box is extremely quiet when it runs. The app tells you when the cats use it and the weight of the cats. It also tells you how full the waste bin is. The box is extremely easy to take apart and clean when needed, and that should be not often at all. I can’t say anything bad about the box, it just works great.
I would recommend this to a friend Rated 2 out of 5 stars
After a month, my cats were pooping on the floor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It must be great when it works. I have 3 cats and two used it ok. One never got used to it. I tried all the tricks possible and available and my cat preferred to pee and poop all over the house, everywhere but inside the robot. I had to give up. Watch out for the time you have to return this. The manunfacturer says 90 days but you have to pay for shipping which will be ridiculous expensive. I returned after a month and the cashier did not want to take it back. I had to bring proof online that my return said I had 90 days to give it a try
No, I would not recommend this to a friendBrand response from Whisker Team
Posted .Thank you for taking the time to share your feedback with us. We are sorry that Litter-Robot did not work for your fur family. If you need anything, please get in touch with our customer experience team. Thank you for giving Litter-Robot a try!
Rated 3 out of 5 stars
Litter robo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has some bugs and little issues you have to deal with, otherwise its a good product.
I would recommend this to a friendBrand response from Whisker Team
Posted .Thank you for taking the time to share your honest feedback. We're sorry to hear about the bugs and minor issues you encountered with Litter-Robot 4. We strive to create a reliable and user-friendly product, and your feedback has a significant impact on our ongoing efforts to enhance our products. If you have any additional feedback or questions, please don't hesitate to reach out to our customer experience team.
- Pros mentioned:App, Ease of use, Noise level
Rated 5 out of 5 stars
Simply Amazing!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Whisker Litter-Robot 4 is an amazing product for cat lovers. We have 2 cats and have been using a standard litterbox for about 10 years. While we were used to the daily ritual of cleaning the litter box, sweeping up litter and emptying the waste container, we were ready for a change. We weren't sure how the cats were going to take the Litter Robot. We have one laid back lazy cat and one very skittish one. Regardless, we went for it. Setting up the Litter Robot 4 was easy. It comes fully assembled so it is just a matter of unpacking, downloading the app, and plugging it in. The app will guide through setup and Wi-Fi connection. I had zero issues with the app and it was hassle free. Like with everything else, you will need to create a Whisker account to sign in. This particular accessory bundle is great but definitely not necessary. You can use a regular trash bag for the waste bin, and you don't need the wipes or scented filter sachets. The mat is really nice though. Catches all those litter pieces which is a huge bonus. In terms of operation, the Litter Robot 4 is super quiet and very intelligent. The cat sensors and scale seem to be working great. Also, the feed back and data you get within the app is very cool. It will tell when your cat has used the litter box, how much they weighed, and when the cleaning cycle is done. It also tracks the complete history of the litter box usage. Very cool app!! Lastly, and most importantly, how did the cats adapt? Our skittish cat used it the same day with no issues. Our lazy cat took about 3 days to really get used to it. She pooped outside the litter box a couple times and would only pee in the Litter Robot. She stuck her head in several times checking it out and setting off the sensor for the first couple days. Eventually she was cool with it and has been using it consistently since. So just be patient, follow the quick start guide and you will be on your way to never having to scoop cat litter again! We love this product and definitely recommend it if you are looking to invest in an automated litter box!
I would recommend this to a friend - Cons mentioned:Size
Rated 1 out of 5 stars
Too big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was just too big and still needed to change the litter every week. Thought it would be great but ended up returning it.
No, I would not recommend this to a friendBrand response from Whisker Team
Posted .Thank you for taking the time to share your feedback with us. We are sorry to hear that Litter-Robot did not meet your expectations. If you have any additional feedback or suggestions, please don't hesitate to reach out. Your insight is valuable to us as we strive to make life with pets endlessly better.
Rated 1 out of 5 stars
Not as description
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the bundle and they didn’t send me the bundle items! Basically robbed me for $100.
I would recommend this to a friendBrand response from Whisker Team
Posted .Hi Luna,
Thank you for providing this feedback. We sincerely apologize that you did not receive all the items included in your order. We understand how frustrating this can be and we are determined to get this resolved for you as quickly as possible. We kindly ask that you please contact our Customer Experience team so we can look into this for you. Please contact us at partnersupport@whisker.com or (844) 790-7387. Thank you, Whisker
Rated 1 out of 5 stars
One down. New one on the way
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a month or so. Then the flashing blue light started coming on. New one is OTW.
This review is from Whisker - Litter-Robot 4 Smart App-Controlled Self-Cleaning Litter Box Core Accessories Bundle - White
No, I would not recommend this to a friendBrand response from Whisker Team
Posted .Hi Anthony,
We are sorry to hear you had this issue, but we are happy to hear there was a resolution and a replacement is being sent to you.
If you have any questions or concerns please feel free to contact us at partnersupprt@whisker.com.
Thank you for being the best part of Whisker!
Rated 1 out of 5 stars
Cool product, cat wont use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I need to return this. Full liter box next to it, its turned off, and the cat still chose the floor. We've been giving the cat treats on the step of the device and comforting her around it. No lick, 2 weeks in.
No, I would not recommend this to a friendBrand response from Whisker Team
Posted .Hello! Thank you for your feedback. We would love to help. Here is a video link with tips and tricks to help kitty acclimate. A slow transition is best.
https://www.youtube.com/watch?v=NB_ApWh1EaU&list=PLVGSgrf6kgDNPYaulQB7wDvu9AJcmBQ5k&index=2&t=4s
Please reach out at whiskersupport.com. This link also provides all of our contact information (phone, chat, email) if you still need additional assistance. This link also provides all of our contact information (phone, chat, email) if you still need additional assistance.
Have a great day!











