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Customer Ratings & Reviews

Your price for this item is $699.00
The comparable value price is $799.00

Customer reviews

Rating 4.7 out of 5 stars with 407 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Litter-Robot 4's ease of use, effective odor control, and quiet operation as significant advantages. Many appreciate the self-cleaning feature, eliminating the need for manual scooping, and find the app integration helpful for monitoring usage and cat health. However, some customers mention the product's large size and high price as potential drawbacks. Concerns regarding occasional Wi-Fi connectivity issues were also raised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 407 reviews
  • Rated 5 out of 5 stars

    Beats Scooping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine replaces daily scooping. It was expensive but the short time I have had it, I feel it was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST purchase in years!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a cat, you MUST HAVE a self cleaning litter box. It is the BEST purchase I’ve made in years!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not hesitate to buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than sifting litter. Significantly reduces litterbox smell. Would not hesitate to buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Worth it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt sure my cats would like it but they do. The best gift i could have gotten for the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. Not worth the cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as it works, it's fantastic! My issue is that after a month of having it, I kept getting a flashing red light that wasn't in any of the error code manuals, anywhere. When I looked online, I found other people that had the same issue, and it required a brand new base to be purchased! Absolutely not worth it. It also just feels very cheap and flimsy, for something that's $800+.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifechanger… I was skeptical because of the high price about it but this is worth it…i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but innovative

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well with multiple cats especially if you’re trying to track your pets Health.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best litter box purchase I have ever made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked flawlessly out of the box. My cats live it and so do I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diva and Garfield

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this best investment wouldn’t ask for anything better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Litter Robot 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great no scooping no worries with extended warranty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Black Hole

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, my two cats were so scared that avoid going to the toilet, even having one of their litter box next to it. After a week, I gave up.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Too big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the idea of this, but it’s way too tall/big. This will become the focal piece of any room it’s in. Returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Time-saving Litter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system helps make litter maintenance significantly easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew a litter box could be so amazing and helpful!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept, wish our cats was able to get used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted this to work. Cats tried it at first, but then would not go back in. Tried all the tips to get the cats to use it, but they just refuse. Also, when I got it, the track was off, so it didn't spin and pee had dripped down between the barrel and plastic casing. Unfortunately, it was the only few times they used it. Never stopped going in the cat box.im sure it be great for cats who get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing since sliced bread!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best thing I ever bought. Works with multiple cats (2) in house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Design and very quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical and useful when you have more than 1 cat

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 1 out of 5 stars

    Cats rarely use it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying every trick in the book but after several weeks my two cats are rarely using it. Way too overpriced to sit in the corner as decor. WiFi randomly disconnects - it is on 2.4 band for distance cause it doesn’t need high speed (not far from router anyway) internet and router never go offline just the litter box. Also needs to include more complete instructions for everything- not everyone likes to jump on internet for instructions.

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Hello Steven,

      Thank you for your review. We apologize that the Litter-Robot has not worked as expected. We'd love to help you with your cat acclimation and WiFi issues you've been having so that you can love your Litter-Robot for years to come. Feel free to give us a call 844.790.7387 for further assistance. Additionally, we do have a complete manual available online. However, we can send a physical copy if needed.

      Thank you,
      Whisker

  • Rated 3 out of 5 stars

    Not for Everyone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fine. Cat legitimately hated it. Terrified. It's not as "cat friendly" as you'd think. Otherwise, fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cats are not happy with

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other 3 cats that are big man Coons are not happy with it and they seem to pee outside of it so it’s not for me. one cat likes it.not enough to keep for one cat . I have For Cats only one uses going to send back.bought to of self cleaning going to keep an open lid one more room.

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Thank you for taking the time to share your feedback with us. We are sorry that Litter-Robot did not work for your fur family. If you need anything, please get in touch with our customer experience team. Thank you for giving Litter-Robot a try!