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Customer Ratings & Reviews

$799.00

Customer reviews

Rating 4.7 out of 5 stars with 458 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Litter-Robot 4, highlighting its ease of use and effective automatic litter box functionality. The quiet operation and well-functioning app contribute to a positive user experience. Some concerns were raised regarding the product's smell, price, size, and WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 458 reviews
  • Rated 4 out of 5 stars

    Good unit but could be even better!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall worth it. Still would like this to be even better. Maybe a little more heavy duty, no pun!!! Also the waste drawer could be a bit bigger but overall it’s a game changer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cat bathroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     It’s kind of a luxury bathroom for the cats. Is it really needed, probably not. But still, sometimes you have to treat your furry friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it’s expensive. But it’s absolutely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Litter Robot 4 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It works as advertised and is far superior to all other self cleaning litter boxes in the market. I’ve tried them all and this one is by far the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitty litter box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer. No more scooping! Only complaint is the litter can get stuck on the inside of the robot. Not really sure the best way to clean this also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with multiple cats. I have three cats and typically empty the Litter Robot about once a week

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Litter robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a long time to get my cat's to use the box,they still will not use the box if its left on. I don't mine cycling the box after use and then turn back off. Not worth 800.00 but it does work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a life saver. Have had a few issues with customer service has been able to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works pretty good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only having to change a litter box bag once every two weeks makes keeping cats a lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Scooping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine replaces daily scooping. It was expensive but the short time I have had it, I feel it was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST purchase in years!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a cat, you MUST HAVE a self cleaning litter box. It is the BEST purchase I’ve made in years!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not hesitate to buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than sifting litter. Significantly reduces litterbox smell. Would not hesitate to buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Worth it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt sure my cats would like it but they do. The best gift i could have gotten for the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but innovative

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well with multiple cats especially if you’re trying to track your pets Health.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifechanger… I was skeptical because of the high price about it but this is worth it…i

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst experience I've ever had. I got a Best Buy credit card to save some money on this stupid litter robot and I had two shipped to me but they never came, said return to sender before I ever got it. So finally went into the store and bought one, they said don't worry about this fact that I've now been charged three times! Well one was returned and now I'm being charged for two!! They never answer the phone and the credit card answering service has done nothing!! WORSE than all that, my new litter robot is flashing blue and doesn't work and I have to rub a cloth under the sensor to get it to run so I hate this whole experience!!! It doesn't work now I have to return it and I've been charged over $1600. Still not Resolved. Stay away from both!! Best buy and litter robot!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Hi TracieD, we're truly sorry to hear about your experience and understand how frustrating this situation has been. While we’re unable to assist with order or billing issues related to Best Buy purchases, we’d be happy to help troubleshoot the flashing blue light on your Litter-Robot. This typically indicates a simple issue we can resolve together. Please reach out to our Customer Experience team at partnersupport@whisker.com or visit https://www.litter-robot.com/support/ so we can get you up and running. We appreciate your feedback and hope we can help improve your experience moving forward.
      Thank you,
      Whisker

  • Rated 5 out of 5 stars

    Best litter box purchase I have ever made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked flawlessly out of the box. My cats live it and so do I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diva and Garfield

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this best investment wouldn’t ask for anything better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. Not worth the cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as it works, it's fantastic! My issue is that after a month of having it, I kept getting a flashing red light that wasn't in any of the error code manuals, anywhere. When I looked online, I found other people that had the same issue, and it required a brand new base to be purchased! Absolutely not worth it. It also just feels very cheap and flimsy, for something that's $800+.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Litter Robot 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great no scooping no worries with extended warranty

    I would recommend this to a friend