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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 449 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Litter-Robot 4, highlighting its ease of use and effective automatic litter box functionality. The quiet operation and well-functioning app contribute to a positive user experience. Some concerns were raised regarding the product's smell, price, size, and WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 449 reviews
  • Pros mentioned:
    App, Ease of use

    Rated 5 out of 5 stars

    A cat owners dream!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best purchase! The setup was a bit tricky to get my network to sync up with it but once it was remedied it works like a charm. My four cats took to it right away. The app really makes it easy to monitor who is using it. I don’t stress anymore about the litter box chore. I recommend to anyone who has cats they need this in their life! I am going on vacation soon so not having to have some clean the litter box is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a cat after not having one for years. I forgot how you literally have to scoop every day to avoid smelling the cat box. I researched litter robots and this one was expensive, but I figured they were all at least a couple of hundred dollars and I would go for the one with the best reputation and reviews. I’m glad I did. The setup was not too bad. The app setup was easy. It tells me when I need to empty the bottom tray. I don’t have to scoop anymore. My cat used it as soon as it was set up. I cannot smell any odor and I never have to scoop anymore. I would recommend this to anyone with cats. It’s made life so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why didn't I get this thing sooner???

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is simply awesome. Recommend you use it as a regular litterbox for a few days (not powered on) so the cat(s) get use to using it and aren't afraid of it. When you do turn it on, I'd set the cycle timer to be 30mins (and tip - turn the interior light off - they done need it and it could distract them when they're walking into the box) to give them plenty of time to get distracted, and off doing something else - otherwise they may still be around the litterbox and be inquisitive as to what's it's doing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy cat maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a while for cats to get used to it, but now that they have it makes their maintained much easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Smell

    Rated 5 out of 5 stars

    No more scooping!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lutter robot is great! My two cats are slowly adjusting, one has been using it religiously and the other is still getting used to it but its so easy to clean and swap bags! No more smell either!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cat Dad Approved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After moving from a knock-off to an actual Whisker Litter Robot, this thing is fantastic! App is great, it's quiet when it cycles, and the cats started using it immediately which was a very nice surprise. The little night light on the inside is a wonderful touch. 5 stars from a 6-cat dad. #catdadapproved

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Litter Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cat loves it he didn’t take long to adjust to it. It is easy to clean and the smells from my house are gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the litter robot for a few months now and I must say it has been the best litter box I’ve ever had. I was very hesitant to spend the money on this but finally did it and it has been worth it. We have 3 cats and were scooping the litter every day but it just wasn’t enough to keep up with the poop machines that live here which would result in them eventually pooping on the floor in front the litter box. Can’t say I blame them as I wouldn’t use a nasty toilet either. Since getting the litter robot we have had no issues of poop on the floor and zero litter box smell! Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hassle free cleanup for the busy body

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i set this up almost immediately. The hardest part was just finding the right orientation of the plug-in power cord. But other than that my cat finds it very easy to use. Training took like two days. It maintains itself really clean, as in it might clump up on a different area but itll clean up in a future cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced another brand automatic litter box. This one is easier to fill, clean, empty the waste bin, etc. Just all around better! The only thing I don't like about it is my cats are always stopping the empty cycle because they're curious (leaves the waste bin open for smells to escape). Hopefully they'll grow out of that!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the traditional litter boxes! My cats were hesitant at first but it was a quick and easy transition. Cleaning the robot is easy and I wish I purchased this sooner!

    I would recommend this to a friend
  • Cons mentioned:
    Size
    Best Buy Employee

    Rated 5 out of 5 stars

    LITTOOOOO

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite it being kinda of big, it works great for my two cats. :) It weighs then when they are in there which is really nice too. Very easy to set up :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment possible

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 7 cats and you would never know, walking into my house that i have 7 cats. This thing is worth every penny. Hands down. I have to change the bag once a week. People with a normal amount of cats could even be once a month. I added the liter hopper so i didn't have to fill it as often. Both absolutely worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have for all cat owners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing product and with 2 cats, we can change the liner once a week. Honestly, the most amazing invention I can think of in a long time. The only reason I'm giving 4 stars instead of 5 is that after months of use, I have a lot of problems with the device not autocycling and I have to manually cycle it through out the day. I'm not even mad though, its still awesome. I bought a 2nd one after I had mine several months and gave it as a gift. Weighing the cats is a huge bonus and helps navigate health issues that may arise. This contains smells so well. No more sifting kitty poops every day!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Smell

    Rated 5 out of 5 stars

    Three week of no scoop, no mess.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our three cats, two males and a female took to the new Whisker within hours. Very little odor, easy to dispose of their waste and we hardly hear the Whisker running its cycle.

    I would recommend this to a friend
  • Pros mentioned:
    App, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had bought this sooner. It’s an investment for sure. The app makes it so easy to use and manage. I have 4 cats and one doesn’t use it but he’s a scaredy cat.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A game changer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a game changer for sure! It took our 2 cats several days to get used to the new set up, but once they did things have gone well. It's super quiet which was my biggest concern. We highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best Investment Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any feline companions, this is a MUST have! Makes my life easier and it looks way better than a regular litter box. You don’t need to use their bags either. Once you are done with their bags, just buy regular kitchen size trash bags. It is super quiet and helps minimize odors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Have for Multiple Cats, but Not Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few years now, and I couldn't imagine going back to a traditional litter box. With that said, it's not perfect. You need to stay on top of the app in order to get important notifications, like the box needing to be emptied, or the scale being off (more on that shortly). The robot will not rotate and dump the litter in the bin if it thinks the bin is full or if something is off with a sensor. And there is where I'm deducting a star. The sensors are always getting knocked out of alignment by roughhousing cats or too much dust. The latter can be mitigated with the right litter, but that can take some trial and error to identify what works best for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more scooping poop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes cleaning cat litter so much easier, all you have to do is take out the waste bag inyhe bottom every so often and no more scooping! The unit itself is so so easy to clean also and the app is definitely user friendly. Love my Litter Robot!!

    I would recommend this to a friend
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