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Customer Ratings & Reviews

$699.00

Customer reviews

Rating 4.7 out of 5 stars with 674 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Litter-Robot 4 for its ease of use and effectiveness as a litter box, with many noting its quiet operation compared to previous models. The app is also considered very useful, and the overall performance helps to manage odor. However, some customers find the price to be a drawback, while others mention the size may be challenging for smaller spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 674 reviews
  • Rated 4 out of 5 stars

    Your cat may not like it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is real nice but unfortunately my cat doesnt mess with it so i definitely lost on that deal haha. Otherwise its the best there is

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment Ever!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Investment Ever!!! Life changing, time saving, amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Litter Box Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer. If you have a cat or up to 4 cats can use one unit. AMAZING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large cat friendly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has changed everything. I have a chonky 21 lb male that fits without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome toilet !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Was skeptical at first but worth every penny.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First one malfunction after a week

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one malfunction after a week. Customer service claimed “litter was too heavy” to take some out. That didn’t work and I kept getting “interrupted cycle” and “dirty sensor” errors. When I asked what was considered “too heavy” litter and which was good for it. They said they can only recommend their brand. Smh. Anyway returned the bad unit and so far so good on the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little tall but works perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but it’s just a bit tall. Works very well for the intended uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! No regrets! My neighbors are getting one now!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Litter robot 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most excellent robot litter machine I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! My cats love it. Huge entrance!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cat parents dream

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment you can make as a cat parent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Litter robot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it……………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No More Scooping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so convenient it make life so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect bot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient, especially when going on vacation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product with major flaws

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit I got has a faulty weight sensor. I was hoping it would fix itself with firmware updates but it didn’t. Besides this the machine works as intended. Be aware that it is not airtight and I had an issue with fruit flies getting in the machine and having babies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything it says it is supposed to do but if they poop and it starts to spin the moist poop gets stuck to the sides and then it is not very easy to clean at all. I dont know if its worth $600 just to havr to deep clean it once a week and that takes 2-3 hours.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but could be better (wifi problem)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, but says it continues to disconnect from the wifi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked flawlessly for 1.5 years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 1.5 years, now it’s glitching. I will update the review after service appointment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works until it doesn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Always worried about it malfunctioning. And now after 2 yeara getting it warrented. Make sure to get geek squad! It will definitely break!

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Hello Catdad,

      Thank you for your honest review of the Litter-Robot 4. We always want our customers to have a positive, seamless experience with us, and we're saddened to hear this hasn't been the case for you. If you have any additional information or would like further assistance, please don't hesitate to reach out to our customer experience team. We'd be more than happy to help get this resolved.

      Kindly,
      Whisker

  • Best Buy Employee

    Rated 2 out of 5 stars

    Does what it should, but not very well

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It’s not a bad product, but it isn’t perfect. It keeps litter fresh yes, but sometimes waste gets stuck on the drum and you got nasty stuff covering the inside which you have to clean. One of my cats played with the waste while it would do a cleaning cycle, and since it stops when a cat gets passed the motion sensor, my youngest cat played with the waste. My youngest also would jump out of the litter robot instead of walking out which got litter everywhere. It does do what it says it does and very well at that. It’s just not for us, worth the money you spend vs wage experience we got. We have 3 cats and it’s easier using a regular litter box in all honesty.

    No, I would not recommend this to a friend
    • Brand response from Whisker Team
      Posted .

      Thank you for taking the time to share your honest feedback with us. We are sorry to hear that Litter-Robot does not completely meet your expectations. For additional feedback and suggestions on deterring your kitty from playing with your unit and litter tracking, please don't hesitate to reach out to our customer experience team. Our team will continue to provide as much support as needed to ensure you have the quality product that we stand behind.