Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3346 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,346 reviews
  • Rated 5 out of 5 stars

    Google Home nest cam troubleshooting steps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyshawn was knowledgeable and friendly. Did a great job troubleshooting and fixing problems with my Google Home Nest Cam and Yale lock. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Home Security Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the assessment crew and that of the installer were nothing but professional and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek Squad installed security cameras and solar pa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javid mounted the solar panels and changed battery in one low battery device. They were well done and in quick order. Excellent execution of tasks. Highly efficient .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    $50 for 4 cameras installed??!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very kind and attentive. They ran through the app with me and made sure the cameras were looking the right ways. Highly recommended. $50 for all four cameras on the outside of my house? Done

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Blink cameras are superb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great for outdoor security, and the price is reasonable. The home app controls are very easy to use. Setup is all wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geed Squad hit a home run on my RING install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are lots of jokes about the Geek Squad but the guy that installed my RING system was professional, knowledgeable, and had a great personality too...and knew what he was doing. When I showed him where I wanted the cameras he knew exactly what he needed and went to work. I had planned for at least 4 hours, he was done in much less time than that and got everything right the first time. He also showed me how to initialize the system and set up my account. Hope he's the one that returns when I expand the system. He was equipped with the right tools, the right supplies, and most important the experience to get the job done right the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    A great installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer, Scott did a great job. Especially taking time to explain the working & how to change the different settings.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    blink cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blink cameras are excellent, provide additional security for the house, have the doorbell and two cameras. Easy to use , and are less expensive than other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Geek squad installed my Arlo pro 3 camera's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of 3 installed my Arlo pro 3 cameras, set up the base unit, and gave me a brief introduction to the smart phone app. They had everything up and running in less than one hour. Love the cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! I have yet to experience anything less than exceptional service from the Geek Squad! Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Learning curve on the 1st 2 3rd party contractor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thre first 2 times that the 3rd party contractor came out h.e was in and out within 15 minutes. It would have been a lot more helpful if he had explained what he was doing, why, and to educate me on the inside/ outside issue about seeing these cameras UO. The 3rd contractor, Manuel, came out and he was was exceptional. Explaining to me the problem with the previous installation and why I was having camera issues. Security cameras are new to me, so a little education with the same 1 st and 2nd contractor would have been helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service will recommend to friends and family members. Next day installation service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well Worth Hiring for Installations!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team Austin was really knowledgeable, patient, helpful, efficient and gave valuable input. I am one whose days of ladders and installing is done. I highly recommend the Geek Squad for installation. They helped me on all facets of my outdoor security cameras including the free eufy app on my iPhone. They were fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Austin was our installer and he was AWEsome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was very professional and asked out input on camera placement. He took the time to show us how to use the cameras and the app as well. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted cameras up front and back.. and was awesome talked me thru how to set it up over phone as well. Installation was fast and he advised me if I needed anything or have any trouble someone would come out. Tonight my front camera stopped it took them just a few minutes to get it back going. Geek squad is the best I highly recommend. Thank you for getting everything going for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the work done and the excellent service with setting up the camera and solar panels.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Cameras installed Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very knowledgeable and efficient. Installed both cameras in less than a hour. Very friendly and answered all questions..

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek squad insulation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable, pleasant and did a great job installing my new TV.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo Pro camera system AWESOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved our 1st system so well, we bought a 2nd system for our other home. We can see / hear what is going on 24/7 265 also with 2 way talk / hear. Great quality picture / video. Great price. not sure yet what the "recording will cost" as we have 4 months of "free" storage recording...so well see...only drawback so far is the battery...you have to watch your settings / recording as you can burn thru a battery in days / week....its a learning curve...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad tech help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted 4 Eufy security cameras (solar powered) and internet connection. Pleasant, knowledgeable agent)

    I would recommend this to a friend