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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,377 reviews
  • Rated 5 out of 5 stars

    Good help and polite and will use them again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really polite and helpful and would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed them with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outdoor cameras were mounted along with solar panels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. Enables us to see the furthest corner of our property.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They installed my cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my cameras quickly, but they didn't clean up after they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Ring and Brian was excellent. He was very patient and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision i ever made as an adult. So worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping safe knowing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a great comfort in being able to see what is going on instead of wondering. Having Geek Squad makes it possible with all they do. They can do what I can't. Thank you to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad, very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a solar panel, for an outdoor camera, so it charges all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great, Brian was very professional, polite and a lot quicker and easier than I could of done. I’ve had no problems with my Arlo WiFi Security Camara’s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly customer service, very polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team knocked it out of the park!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks squad guys accomplished what would’ve taken me a whole day in one hour!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad explain very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I recommend they answer all your questions. They will help you and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and efficient service providers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was wonderful and very efficient! All of my total tech service appointments have been a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job! Explained how to use the system - very thorough. The only snafu was trying to get an appointment- said I was out of area-then why sell the installation? Took a long time to get appointment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    porch camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is really not all that clear, somewhar dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WALTER IS THE BEST.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walter was the best, he was on time, he explained everything. Showed me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Camera Installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, prompt and clean service. Clear communication and on-time for appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed with professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer representative connected all the products to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy of this team and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the team was peofetional patient and fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was prompt, polite and quiet good. Got my security system connected to the internet. Got my fourth camera working, which lasted about 24 hours. Said the Geek squad would be contacting me to get a wi-fi extender for my fifth camera, never heard from anyone again. Had to buy another service contract to get someone out to look into my problems

    I would recommend this to a friend