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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,377 reviews
  • Rated 5 out of 5 stars

    Good System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good surveillance system, highly recommend to all who want peace of mind and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and quick but they quit working after 2 weeks and had to be reinstalled by other Geek squad agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were very professional. They answered all of my questions and where I had Doubt they assured me everything will be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can see anything going on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cameras notify off any movement out by pool or in front of the house. GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job….efficiently connected two outside camera and got the system up and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greeksquad has nothing to do with the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know about wire outside before installing this product I was told that it can be wire or wireless miss info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up security system perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was courteous, professional and friendly. He was willing to go above snd beyond to satisfy. Explained everything clearly. Offered suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the service and professioalism i received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my devices are installed, setup and ready to run. They went through each device and showed me how they work together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very friendly and knowledgeable. Made sure everything worked to my satisfaction before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! I am always pleased with the service I receive from Best Buy. This is a good example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workers with positive and friendly attitude during install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed it very well!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed the door bell was efficient and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional. customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest cameras work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent efficiently and proficiently set up the cameras and accounts for us - then patiently explained everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from geek squad. Punctual and very professional. Gave us a detailed explanation about how the cameras would work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not now install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great job thank you so much I m so happy install my Arlo camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was terrific, courteous and profes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was in frequent communication with the details on when they would be arriving and called to confirm when they were on there way. Very pleased with the service.

    I would recommend this to a friend