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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3291 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,291 reviews
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek Squad installed security cameras and solar pa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javid mounted the solar panels and changed battery in one low battery device. They were well done and in quick order. Excellent execution of tasks. Highly efficient .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Blink cameras are superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great for outdoor security, and the price is reasonable. The home app controls are very easy to use. Setup is all wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    $50 for 4 cameras installed??!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very kind and attentive. They ran through the app with me and made sure the cameras were looking the right ways. Highly recommended. $50 for all four cameras on the outside of my house? Done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were kind and helpful. They were patient to be sure the cameras worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot speak highly enough about the installers. So quick and knowledgeable. On time. Not a trace of packaging left behind. Explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geed Squad hit a home run on my RING install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are lots of jokes about the Geek Squad but the guy that installed my RING system was professional, knowledgeable, and had a great personality too...and knew what he was doing. When I showed him where I wanted the cameras he knew exactly what he needed and went to work. I had planned for at least 4 hours, he was done in much less time than that and got everything right the first time. He also showed me how to initialize the system and set up my account. Hope he's the one that returns when I expand the system. He was equipped with the right tools, the right supplies, and most important the experience to get the job done right the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted cameras up front and back.. and was awesome talked me thru how to set it up over phone as well. Installation was fast and he advised me if I needed anything or have any trouble someone would come out. Tonight my front camera stopped it took them just a few minutes to get it back going. Geek squad is the best I highly recommend. Thank you for getting everything going for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    blink cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blink cameras are excellent, provide additional security for the house, have the doorbell and two cameras. Easy to use , and are less expensive than other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ring battery camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitchell geek squad person did an excellent job was patient took his time work with me to resolve some issues had to uninstall the wired doorbell and install a battery operated one. He is a great agent and an asset.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Geek squad installed my Arlo pro 3 camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of 3 installed my Arlo pro 3 cameras, set up the base unit, and gave me a brief introduction to the smart phone app. They had everything up and running in less than one hour. Love the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Austin was our installer and he was AWEsome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was very professional and asked out input on camera placement. He took the time to show us how to use the cameras and the app as well. Thanks!

    I would recommend this to a friend
  • Cons mentioned:
    Communication

    Rated 3 out of 5 stars

    camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guy was fine. Behind-the-scenes people were terrible. I had given my cell number several times, making sure it was the number to be used. No one showed up for my appointment, and when I called, I was told I'd been called several times and hadn't answered. It turned out they had called my landline which I didn't hear, and it doesn't take messages. Then I was expected to wait a few days to reschedule for something that wasn't my fault.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Learning curve on the 1st 2 3rd party contractor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thre first 2 times that the 3rd party contractor came out h.e was in and out within 15 minutes. It would have been a lot more helpful if he had explained what he was doing, why, and to educate me on the inside/ outside issue about seeing these cameras UO. The 3rd contractor, Manuel, came out and he was was exceptional. Explaining to me the problem with the previous installation and why I was having camera issues. Security cameras are new to me, so a little education with the same 1 st and 2nd contractor would have been helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek squad insulation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable, pleasant and did a great job installing my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my new Nest doorbell and transferred all of my Nest cameras and thermometer to the Google Home app from the old Nest app. Extremely nice and helpful. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were very professional and prompt. They were friendly and patient with all my questions. They even let me text them. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RETURN TO CORRECT AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan very knowledgeable, courteous and kind. Corrected previous Geek Squad mistakes

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solar panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solar panel was installed easily. Looks good and much better than using batttery.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo Pro camera system AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved our 1st system so well, we bought a 2nd system for our other home. We can see / hear what is going on 24/7 265 also with 2 way talk / hear. Great quality picture / video. Great price. not sure yet what the "recording will cost" as we have 4 months of "free" storage recording...so well see...only drawback so far is the battery...you have to watch your settings / recording as you can burn thru a battery in days / week....its a learning curve...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Cameras installed Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very knowledgeable and efficient. Installed both cameras in less than a hour. Very friendly and answered all questions..

    I would recommend this to a friend