Customer Ratings & Reviews

Every thing went well.I like the cameras.The geek squad was awesome

I LOVE MY "RING DOORBELL"!! IT FUNCTIONS JUST AS ADVERTISED. "THE GEEK SQUAD" ARE FABULOUS! THIS IS THE SECOND TIME I HAVE USED THEM......AND THEY CAN'T BE BEAT!!

It was quick and efficient. The person knew what he was doing and gave the best opinion on where and how to install the cameras. Would really him to any client.

The representative went above and beyond to try to fix the problem. Without being able to get into the site because my mother locked us out, he tried every trick in his book to create a work around and still get the install completed. Unfortunately he was not able to do so but I admire his tenacity, his knowledge and professionalism

The Ring Camera Installer did a great job! He was more than helpful. He made sure everything with the cameras was working properly and catching the security zones we wanted.

Very Helpful they were able to sign in locate and install

The installers were very knowledgable and professional. They did the install quickly and it was done well. They were also very friendly. I was very pleased with them.

Ivan of Mastec Advanced Technologies was terrific. He was patient through the location walkabout, unboxing the items and software installation, and he did a faultless installation. After the installation, he explained the software and how the camera system works--he was cordial, patient and knowledgeable throughout. I would hire him anytime!

Excellent service. The technician arrived on time, and he was professional.

Roland did an amazing job for us with installation of new Arlo camera, solar charger, and Eero 6+ mesh unit!!!! Thank you for setting up everything and explaining it all!!! All is great!!!

The Geek Squad was very quick, efficient, and polite.

Geek Squad was great BUt Best Buy does not give you full details about products. We purchased security cameras and a routing mesh system. They were not compatible to each other. After two weeks of work with Best Buy and Geek Squad, it was too late to return or exchange the items. The Geek Squad Technician did everything in his power to help us connect, but it just wasn't happening. We will use Geek Squad again, but it is doubtful we will purchase anything from Best Buy again.

Evan was professional and very knowledgeable about the product. I truly enjoyed how efficient and smooth the installation process was

Your technicians mounted our security cameras yesterday. They were very helpful showing us how to use them.

Geek squad agent came to install my Arlo 4 camera system and after several attempts to place the cameras where I wanted them for the protection of my shop and storage shed, he found that my wi-fi wasn't strong enough to get a reliable signal. At that time he advised me that it would be a considerable extra cost to solve the problem. I was able to return the camera system, no questions asked, for a full refund after the agent called Best Buy and explained the situation. I believe that my having the Geek Squad protection plan was a great investment. I just renewed for another year.

Installed my security cameras. Carlos was great at explaining how to work the security cameras; installed the app and was very kind, patient and thorough,

Although they may be easy to install, the GeekSquad quickly and professionally installed our wireless cameras. They took all of the time needed to answer our questions. When they left, we were using the cameras to their full potential and knew how to adjust them. Highly recommend!!

Used their install service twice so far. Two different installers. Both nice and helpful. Installs went fairly smoothly.

Geek squad set up our Arlo Pro 2 security system. Was so helpful and also set up the app needed on our phones. He also gave us his phone number and told us to call anytime 24 hours a day. Perfect service!

The agent, Alex, installed 3 Ring cameras to solar panels and made sure everything was working correctly. He was very quick, very personable and professional. Should I have any questions in the future, he offered his number before he left.