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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,377 reviews
  • Rated 5 out of 5 stars

    Geek squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were super professional. Quick and efficient!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our ring outdoor camera quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake was very informative,knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient technician, friendly, camera works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant say enough about geek squad truly knowledgeable professional team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have them in different locations in my apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are really great with great video quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was informed by a very pleasant Best Buy salesman that the CCTV system was completely wireless except for the electrical connection to the cameras. I asked three times and got the same answer. Unfortunately it requires a direct internet connection through a wire. Wasted everyone's time. Luckily got it returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The system install was great after install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took several hours but included solar panels also. Syncing to Arlo showed amazing clarity. And they also are motion activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They install my camera nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy and helpful with geek squad since they are professional people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech very courteous and professional. Replaced defective Arlo doorbell with a Ring system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Polite. Knew what he was doing. Everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the money, professionally installed and positioned to ensure the best coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy, Geek Squad, were came on the appointed day, installed the equipment and even answered questions, all in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and helpful. Best contact I’ve had with Best Buy. Give him a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my camera quickly and neatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents, Trent and Jay installed my camera and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great agent!! He put the cameras everywhere where I wanted them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doorbell camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad rep mounted all of my cameras and doorbell, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Words cannot describe service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative, not only knew his job, but was as fast as Superman. Know sooner did he arrive, but he was done, in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am so glad I have cameras around my house

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am around of what going on around my home even I am not at home. I can see and talk to anyone moving on my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was awesome in uploading to my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalation of security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my security cameras was good & complete timely.

    I would recommend this to a friend