Customer Ratings & Reviews

I cannot speak highly enough about the installers. So quick and knowledgeable. On time. Not a trace of packaging left behind. Explained everything.

"Best Buy's camera installation service exceeded my expectations! The knowledgeable technicians arrived promptly, expertly installed my cameras, and ensured everything was working flawlessly. Their professionalism and attention to detail were impressive. I highly recommend Best Buy for a seamless camera installation experience!

The agent, Alex, installed 3 Ring cameras to solar panels and made sure everything was working correctly. He was very quick, very personable and professional. Should I have any questions in the future, he offered his number before he left.

The gentleman who came out was very professional and had a lot of knowledge about the Arlo Security System. As he installed my system, I was asking questions. Throughout the process and he did not hesitate to answer any of my questions. When he had finished, he showed me the setup on my phone and still continued to answer my questions. Great job Geek Squad and great customer service from this gentleman

Great professional and very knowledgeable thanks again geek squad

Perfect view & Sound. Great clear video at night. Clear Video & Sound at day light.

Fred is super knowledgeable and skilled. We really appreciated his work installing our home security

Roger installed my Ring cameras and Ring Doorbell camera. He adjusted them to make sure they were pointed in the right direction and blocked some areas where there was too much-unneeded motion. He also taught me how to use the app. Roger is very conscientious with his work and has a good personality. He also reminded me to call if there were any problems later.

The agent installed a doorbell camera, a motion sensed flood light camera and a cube camera and I couldn’t be more pleased!! The agent was professional, respectful, very informative and extremely patient! Thank you Mario for great install and for being friendly!!

Great job on the install, did a walk through with technicians over scope of project. No complaints very thoughtful.

GEEK SQUAD came our home in Durham and installed a motion sensor on our outdoor patio area. They did an excellent installation of camera, which is working perfectly day and night. Good work and kudos to the Geek Squad members.

Trina was the best help for us. She explained everything she was doing and walked us through putting the security cameras through installing the APP. It was so much easier for her to do the installation rather than taking a day out of our schedule to figure it out. Two cameras were installed and APP information figured out in less than 45 minutes.

The Ring Camera Installer did a great job! He was more than helpful. He made sure everything with the cameras was working properly and catching the security zones we wanted.

Roland did an amazing job for us with installation of new Arlo camera, solar charger, and Eero 6+ mesh unit!!!! Thank you for setting up everything and explaining it all!!! All is great!!!

The agent mounted my wireless cam camera and did an exemplary job. The camera is awesome and is amazing and the Cam's performance is very good. Best Buy has the best products for security- the Ring cams are amazing! The agent who installed my camera did an exemplary job.

The guys that came were very professional and prompt. They were friendly and patient with all my questions. They even let me text them. Highly recommended

All of my seven cameras were mounted in trees outdoors. The agent was familiar with the cameras and how to set them up. He cheerfully climbed up and down his ladder and never complained. His goal was to ensure that the system worked perfectly and that placement was to my satisfaction. A week after my camera system was installed one of the cameras failed. Troubleshooting with Arlo didn't help. The agent returned to my house and set up the replacement camera that he brought with him. He was awesome. Raymond Lane.

Service was professional. Agent was extremely knowledgeable and willing to explain the technology.

The agents were professional yet friendly. They helped me easily understand everything that they did ( I’m a senior citizen)and did not leave until they were sure that I did. Jesse and his partner were exceptional and based on their service I would highly recommend the geek squad.

The installer was professional and respectful. Very knowledgeable but gave simple understandable instructions.