Customer Ratings & Reviews

Very professional. Explained everything and showed how device works

Professional and patient. Unfortunately 2 camera batteries already dead.

Team installed all cameras and TVs. Made sure I understood operation of each before they left. On time, efficient. Great service.

My technician was extremely helpful and professional when he installed my Arlo security cameras. I recommend the Geek Squad services.

He was on time , professional and knowledgeable. I had problems with WiFi the day of installation and he was very understanding and helpful.

The agent installed a doorbell camera, a motion sensed flood light camera and a cube camera and I couldn’t be more pleased!! The agent was professional, respectful, very informative and extremely patient! Thank you Mario for great install and for being friendly!!

The guy who came and installed my cameras was a third party. I had Google Nest Cam IQs installed. They have to be plugged in, so I had the cord run into the attic instead of the wall. The plug was too short and the guy that installed the cameras made a run to Home Depot to grab an extension cord. He wanted to make sure they were working properly and were positioned correctly. I really appreciate that he went out of his way.

Great wireless cameras for the house. Fantastic installer who install the cameras. So far everything is working great.

They were very professional and provided me some input on installing the cameras. They were great!

The technicians were prompt and professional. They mounted the camera in the exact spot it need to be. They were friendly and engaging

Very professional when installing my cameras. They were also very accommodating in teaching me how to use my new camera system.

Very nice and professional. They wore shoe coverings to not mess up my floors. Very communicative, explained the setup and how to use the cameras after they were done.

Guys were awesome. The system wasn't broken, just needed to be re-batteried, resest and tied to a new app. Nod bad at all. I did have to wait two days. At work. Because the window was 8-2pm, then before four, not showing up until afternoon the next day.

Some takeaways from my installation of a Nest Cam IQ Outdoor camera: 1) For my install, Best Buy outsourced to a 3rd party company so there’s a chance you may not see a Geek Squad van pull up. 2) Make sure you have a plan for where you want the camera and are confident about that spot, especially if there is going to be drilling through your wall. I’m mostly happy with where I had the camera installed but now I wish I had it placed a little higher. It’s something I could fix myself but wouldn’t be an issue had I considered the camera placement a bit more prior to install. 3) Given a hole is being drilled into your wall, there may be some aesthetic issues to address post-install. In my case, the installation tech had to drill a slightly larger hole than expected to get the power cord through. In addition, the 25 foot cord was routed down along the 7 and some change foot door frame with clips drilled into the wall to hold it in place. This left a good amount of cord which is neatly spooled with zip ties and held in place under the outlet with another clip that was drilled into the wall. I’ve determined some aesthetic fixes to make the look more pleasing but this is another area where you should make sure you have a solid plan in place prior to install. All in all, I’m fairly happy with the installation but I’d probably make some different choices if I had to do it all over again.

Camera worked really well for us. Product was easy to assemble

The Geek Squad agents that installed my camera were very quick and worked with me on the best placement for my cameras. They made sure all the cameras were positioned as I wanted and that they were all added into the Ring app and working properly. They also verified I could pull them all up on my Echo Show, which was very important to me.

Our security camera required some extra care to mount the cameras and the Geek Squad was more than up to the task. They solved issues and set up the our cameras and monitoring system with great care and showed us the ins and outs of how to use it. Great job!

The agents installed my cameras and were able to do it quickly once I told them where i wanted them mounted.

The agent mounted my wireless cam camera and did an exemplary job. The camera is awesome and is amazing and the Cam's performance is very good. Best Buy has the best products for security- the Ring cams are amazing! The agent who installed my camera did an exemplary job.

"Best Buy's camera installation service exceeded my expectations! The knowledgeable technicians arrived promptly, expertly installed my cameras, and ensured everything was working flawlessly. Their professionalism and attention to detail were impressive. I highly recommend Best Buy for a seamless camera installation experience!