Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,291 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Simply The Best Cameras and Recording System Ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SimpliSafe Cameras Capture It All! This has been the best investment ever, and I have outside cameras for the front and patio. Every movement is recorded in seconds. I'm delighted, and the monitoring system is the best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    N. Lewis is one of your best techs at B.Buy & GS!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician, Nathaniel Lewis is extremely professional, thorough, thoughtful, and knowledgeable in his field. He went over and above to install the equipment according to our needs, and was very gracious and pleasant to deal with. I would recommend him highly and hope that he is rewarded by Best Buy for the excellent work he does - Pam Nicholson - Customer

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Field Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and located the best places for cameras. they installed and made sure they were working properly. the whole setup was configured on the APP and explained in plain language.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Quick and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quickly finished the installation and did a very professional job

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    WiFi and outside cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a great job. The product is taking time to get right. One camera is not charging with the solar panel. It is out of battery in a week with a solar panel.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed cameras in my house . He did a great job. He was very respectful of our property. He very informative about the product we were receiving . All an all a gud guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Instal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and installation were stellar. He knew his stuff and was quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my camera quickly!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my camera in a very good location and I am impressed with my installers knowledge of the products and security they provide.Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Wireless Camera Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great when they came out to install the wireless cameras. They were both knowledgable and helpful. It didn't take them long to get the installed and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my cameras and completed the set up and showed me how to use the app. He was very friendly, courteous, and explained the details of what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained everything we had questions on. Made sure we knew how to use the product before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a box with 3 solar cameras smart cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His name is Victor, and was the bast professional and advisor!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Camera install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgeable and informative. Friendly and courteous. Great to work with and appreciate their service and install

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional and very knowledgeable thanks again geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Fabulous installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and Jimmy set up 8 cameras in an old house with such caring attention to detail. It wasn’t an easy job. I have peace-of-mind with the security installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service at a Very Fair Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 Ring Solar-Powered Outdoor Spotlight Security Cameras with the corresponding solar panels. As I am not very handy, we decided to have a Best Buy technician perform the installation. We could not have been more pleased with the outcome. The technician arrived right on time and was very professional, meticulous, knowledgeable, efficient, friendly, patient, and helpful. He answered all our questions and never appeared to be in a rush to finish and leave. We would highly recommend this service to all our friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    GREAT INSTALL EXPERIENCE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECH WHO CAME OUT WAS AMAZING. HE GAVE ME A FULL EXPLANATION OF THE PRODUCTS HE HAD INSTALLED AND WAS EXTREMELY PROFESSIONAL.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad camera installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max was my geek squad representative. He was excellent - He did a great job, extemely courteous and helpful. Highly recommend without hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring cameras and doorbell working as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received cameras and doorbell quickly. They were installed by GeekSquad and working as expected. Tech was very patience during setup and explained as necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Camera Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent. It took no time to install. Very knowledgeable and nice service men

    I would recommend this to a friend