Customer Ratings & Reviews
- SKU:
- 6912592
Customer reviews
Rating 4.4 out of 5 stars with 3312 reviews
(3,312 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally no call,no show,i had to reschedule again good job.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to return this product. Nnnnnnn. I want to return this product. NnnnnnnI want to return this product. Nnnnnnn
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out. We can absolutely do that. To get started, please get in contact with your local Best Buy store or head in with the product. You can find information about your local store at www.bestbuy.com/storelocator.
Rated 1 out of 5 stars
Fail,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did not come to install equipment I purchased,
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Never showed up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never showed up. Haven’t heard anything on a reschedule. Nothing
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could have set it up myself... Weren't able to set up half the cameras because they were flood light cams.
This review is from Wi-Fi Camera Install (Up to 8 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera fell down a week later and left a hole in my wall
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for uploading your review about your camera installation. It’s always frustrating when a service doesn’t go as expected, and we can understand wanting to make sure that everything is done correctly and without damage. We have Agents standing by to help. For support with this, please email [email protected]. Please be sure to include a summary of your concerns and your full name, email address, and phone number in your email.
Rated 1 out of 5 stars
Incompetent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited a month, called store to confirm appointment, waited 6 hours only to hear equipment wasn't in stock.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have cancelled 2 times and i ad to call to find out what was going on
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Not done yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not installed yet. Two appts not met. Third is pending.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't do what i needed done and still got charged for it you guys have lost a custom
No, I would not recommend this to a friendRated 1 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install went poorly and support was useless. The camera install was not completed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Swan cameras are junk...keep breaking.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They NEVER showed up again. Been waiting several months for my cameras.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
NEED GEEK SQUAD TO RETURN TO FIX THE PROBLEMS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOT WORKING!!! I AM VERY DISAPPOINTED! I NEED SOMEONE TO CORRECT MY ISSUES ASAP!!!!!
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friendRated 1 out of 5 stars
Naples Install AWFUL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. Very poor follow up and never completed install
No, I would not recommend this to a friendRated 1 out of 5 stars
Camera install not completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Job was NOT completed. Installers not knowledgeable
This review is from Wi-Fi Camera Install (Up to 8 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad installed my camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer of the camera not professional. Not recommended
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation Gone Wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents never showed up despite four attempts to get Ring cameras installed.
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad installed my blink cameras.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are having problems loading up the image. Two of the cameras are off line already.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
The Ring System Is Not Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to do with the squad- It is the product that is unreliable.
I would recommend this to a friendRated 1 out of 5 stars
Install cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was not done, technicians said they were not able to do the job
This review is from Wi-Fi Camera Install (Up to 4 Cameras)
I would recommend this to a friend