Customer Ratings & Reviews

The agent was great. He installed everything and educated us on the operation. Unfortunately the product did not perform as we expected.

The 2 young men who installed my multiple devices were professional, polite and efficient. They asked where I wanted the cameras and made suggestions prior to the installation. They walked me through how to access the devices for best service. I am totally satisfied.

The same gentleman come to install my solar panels, that did my cameras. They were so very nice & were very quick & helpful to the couple of questions I had. Neither of them made me feel I was being rushed nor a pest with my questions.

The Geek Squad agents are true professionals and are knowledgeable in going the work. We have been using the Geek Squad services for almost 15 years and they never fail to provide expertise in computer problems, correcting internet connection, and most recently installing outdoor cameras. We are extremely satisfied and will continue our yearly subscription.

I thought would be an easy install but I have a more complicated set up and mixed up two likes so the Geek Squad came out and easily figured out my error. These cameras pick up everything..! Sounds and visuals so take advantage of the options given to be as specific as possible on what you want to be notified of. Also has real good range; they pick up /transmit from over 70feet from my house, which is great (I’m on acreage).

He was on time , professional and knowledgeable. I had problems with WiFi the day of installation and he was very understanding and helpful.

Camera's were installed professionally and are great!

The service was by far easier than manually installing the cameras yourself. The peach of mind knowing a professional is doing it. The convenience of being able to test the mount location and then having the professional move it to your liking. Also, I have total tech membership and the installation was free and extended support is free. I could not be happier.

Ryan and Max were great. They wore masks to keep us all safe, and they worked quickly and efficiently. I'd definitely use Geek Squad's installation services again. (The scheduling of the install is another story. Long story, but make sure you get a confirmation of the install appointment, and keep checking it since they can drop of the schedule!.)

The agents mounted my cameras and solar panel in a timely manner and was very professional. They were very informative about the product.

Camaeras. I personally did not like the fact that it runs on baterries. The batteries do not last long. (Maybe 2 months).

The technicians were prompt and professional. They mounted the camera in the exact spot it need to be. They were friendly and engaging

The guys knew what they were doing. Completed the job in a satisfactory time. Great teacher on how to use the app.

Justin came out and connected our new door bell camera to my wife’s cell phone and showed her how to interact with people outside at the door. Easily done and very clear instructions. Already have Justin scheduled to install saddional outside security cameras and flood lights.

The agents that mounted my camera were kind courteous, never complained very polite. Did not make a mess, did everything I asked. Explain what I needed to know about the cameras. They are welcome back. Thank you for sending the agents that you sent.

I will pay my bill give me another camera to make sure I'm safe I can see real good off the camera help me very well see my mail and anybody else at my door keeping me safe in my family

Quick, easy install with instructions for use. Great item. Would purchase again.

Max was my geek squad representative. He was excellent - He did a great job, extemely courteous and helpful. Highly recommend without hesitation

I am a Best Buy Company with Geek Squad protection. I highly recommend this. They assist you on phone with PC issues, phone issues, camera issues. It is well worth the price for this protection. Because I had this service I was able to get cameras I purchased at Best buy installed properly with the Geek Squad for no additional fee.

Every thing went well.I like the cameras.The geek squad was awesome