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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3291 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,291 reviews
  • Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    A great, conscientious installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roger installed my Ring cameras and Ring Doorbell camera. He adjusted them to make sure they were pointed in the right direction and blocked some areas where there was too much-unneeded motion. He also taught me how to use the app. Roger is very conscientious with his work and has a good personality. He also reminded me to call if there were any problems later.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Installation for camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was great and quick. cameras have been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy worked out the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of of cameras did not work properly. Bestbuy continued to work on the issue and resolved the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pay to have the installation done! It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trina was the best help for us. She explained everything she was doing and walked us through putting the security cameras through installing the APP. It was so much easier for her to do the installation rather than taking a day out of our schedule to figure it out. Two cameras were installed and APP information figured out in less than 45 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Super enjoyable team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I looked in my spam email because I was waiting for this email to review my in home installion from the geek squad. Super knowledgeable super clean and aware to take precautions, the Asian guy that handled my cameras knew so much, I didn’t have to question his ability. Very quick, had lots of patience with me. Was training a girl while performing service and still was not distracted or didn’t take time away from doing his job. Definitely recommend because I knew I would struggle with putting cameras all by myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent, professional help installing our outside camera and Ring doorbell. My husband and I are in our seventies, and are unsteady getting on high ladders. The help was very much appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several delays in keeping the installation appointment, the technician installed two Ring security cameras and offered helpful information about the products. The information was clearly presented and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ASSESSMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE INFORMATIVE EMPLOYEE DID A GREAT JOB AND KEPT US INFORMED OF WHAT HE WAS DOING WITH OUR INPUT.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed Ring Cameras and solar panels- great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the cameras and solar panels I asked for. He was pleasant, professional, polite, and very helpful. He patiently answered all my questions and respected me and my property. He genuinely seemed to care and want to help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called and let me know when he was on the way. He also mounted my cameras in the area that was best for them and connected them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred is super knowledgeable and skilled. We really appreciated his work installing our home security

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed on 7/7/23. On 7/25/23 it stopped working. Had received e-mails from Ring Team on 7/19/23 and 7/23/23 that it was time to recharge battery but sinc I had the Solar Battery I ignored them ).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New no subscriptions security camera and doorbell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly set up and tutored us on how to use. All I could ask for. The installers were friendly and neat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Money Well Spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras and solar panel in a timely manner and was very professional. They were very informative about the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Ring Spotlight was installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came to install our Ring Spotlight camera, Carlos, was very knowledgeable and friendly. Once installed I didn't light where it was mounted so he changed it to were I wanted and did it with a smile. He took his time in showing us how it worked in addition to some tips. He was very peasant and easy to talk to; didn't make you feel dumb when I asked a lot of questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my solar panels quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same gentleman come to install my solar panels, that did my cameras. They were so very nice & were very quick & helpful to the couple of questions I had. Neither of them made me feel I was being rushed nor a pest with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service as usual!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and installed the 3 items which I had purchased and explained how they functioned. Also helped set up our phones to view the camera and ring functions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wireless Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was professional. Agent was extremely knowledgeable and willing to explain the technology.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    The geek squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed my camera were professional and quick! Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras operate as advertised. They charge up and easy to view and save.

    I would recommend this to a friend