Customer Ratings & Reviews

They mounted my cameras and answered a lot of question. They were very helpful!!!!

The installer was professional and respectful. Very knowledgeable but gave simple understandable instructions.

He did a pretty good job with the install. He also arrived within the time frame also.

Agent who responded was top notch by far. He insisted on spending as much time as was needed until the unit was up and running and that I was satisfied

Mounted our lights and followed condo rules. Professional and timely.

They were amazing when they installed my cameras. 10/10

Tech removed and knstalled my microwave no mess andverh pleasant

All of my seven cameras were mounted in trees outdoors. The agent was familiar with the cameras and how to set them up. He cheerfully climbed up and down his ladder and never complained. His goal was to ensure that the system worked perfectly and that placement was to my satisfaction. A week after my camera system was installed one of the cameras failed. Troubleshooting with Arlo didn't help. The agent returned to my house and set up the replacement camera that he brought with him. He was awesome. Raymond Lane.

Service tec was very knowledgeable and took the time to explain how to use our Blink security cameras and our Alexa device...

The 2 young men who installed my multiple devices were professional, polite and efficient. They asked where I wanted the cameras and made suggestions prior to the installation. They walked me through how to access the devices for best service. I am totally satisfied.

He did a great job! It was quick and easy! No stress!

The cameras have good resolution and the subscription monitoring plan is affordable. My only hang up is the loud clicking sound the cameras make when it detectes motion. Also i wish Cameras would have been installed higher up outdoors bc the can be easily knocked down or blocked…

Young man by the name of Kory came out to my home and put up the wireless camera in my backyard, then he went above and beyond to make sure the camera in the front was connected and working like the one in the back. He even moved the solar panel up to a better spot so that the sun could hit it. So I was very happy with the way everything came out that day. The other guy from Geek Squad we were not happy with his work at all.

The installer explained and showed us every piece of equipment. He was very respectful of our home by wearing shoe covers, wore a mask the entire time, and made us very comfortable in asking questions that we thought may have been considered dumb. He was here to install a 3 camera surveillance system, new upgraded modem, and Eero WiFi mesh system. When done, showed us how to use everything. Jason did a fantastic job and we will be requesting him for our next installment.

The install went smooth. The Ring camera looks great.

The tech came out and was very helpful and informative on placement and getting the most out of the Security Camera Placement.

Having received an email notifying me of a faulty camera part, given instructions on how to replace and how to install this faulty part was of no help to us. We're 78, disabled, and not up to date with anything technical. However, once we were scheduled with Geek Squad (thanks to Grace at BB), the problem was more than solved! Jesus took all the safety precautions and then took the time to fix/change our phones so that we were more than satisfied! Yay GS & Jesus!

Our guy did an amazing job! We are very happy with our service ! He was fast and friendly! Explained everything and set up in our phones!

The young man that came out to install my cameras was very professional, intelligent and courteous. He answered all my questions and helped me get it set up on my phone. Well done!

1/31/2020 installed easily, given re-install 2/12/2020 easily due to a component needing replacement From Home Installment review to purchase to exchanging/returning for another device to support the system to monitor the Wifi Internet to questions that came up with use of the system, all people involved have been available and answered my questions with their expertise and referred me to options to my satisfaction. I am still learning as there is so much to learn. Thank you.