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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3291 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,291 reviews
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Installer did a fantastic job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer Armando did a great job. Very knowledgeable and courteous. Made sure I understood how to use device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy set up and management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality cameras. Battery life is not what they stated. I would recommend solar panels

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    The Geek Squad agent did an awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my cameras perfectly. He was very knowledgeable and very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installing and mounting my wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 wireless cameras from Best Buy. I received an discount since I have Total Tech so that was nice. I just had one of the cameras installed and mounted outside my home. The Geek Squad rep was nice and helpful with showing me how what functions to use once I downloaded the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing Ring cameras for elderly couple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the geek squad. Would recommend going to best buy and using the geek squad f or installing any electronics you buy. We we so very thankful that we didn't have to climb any ladders. Thank you !!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Had no problem set up was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my camera were kind courteous, never complained very polite. Did not make a mess, did everything I asked. Explain what I needed to know about the cameras. They are welcome back. Thank you for sending the agents that you sent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done installing and explaining everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Ring cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man installed my cameras and did a wonderful job of explaining each step!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    I cannot remember his name but he is not with Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very nice. He installed properly. Sceurity cameras are now a necessary part of life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Professional accurate service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service and well done. I am very happy with the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing and took his time explaining the system until we understood it. It felt like a very personable experience which was definitely needed as we shared risky information . He made sure we were comfortable in our own home but we made sure he was well taken care of as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really nice and patient. While one guy installed my ring doorbell because i wanted it hardwired into my doorbell. The other guy helped me install the mobile app and get the cameras setup. It was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They call ahead of time and they’re here on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad has installed the ring and cameras for me they’ve done an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Setting up door bell camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin came out and connected our new door bell camera to my wife’s cell phone and showed her how to interact with people outside at the door. Easily done and very clear instructions. Already have Justin scheduled to install saddional outside security cameras and flood lights.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Installing 2 blink cameras outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera's were installed professionally and are great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The back door camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will pay my bill give me another camera to make sure I'm safe I can see real good off the camera help me very well see my mail and anybody else at my door keeping me safe in my family

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Reasonable price. The sales person was very informative and knowledgeable of the purchase I made. The installer was was very knowledgeable and helpful. He was prompt and installed the theee cameras in a very professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In Ring stick up camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Square representative was very kind and friendly. My husband has dementia, he explained and showed us what he was doing and why. Figured the best place to install for what we were wanting to see.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing and explaining how to use the product. Professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents are true professionals and are knowledgeable in going the work. We have been using the Geek Squad services for almost 15 years and they never fail to provide expertise in computer problems, correcting internet connection, and most recently installing outdoor cameras. We are extremely satisfied and will continue our yearly subscription.

    I would recommend this to a friend