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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed our ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek agent installed our ring cameras at home so quick and efficient. A big shout out to you Mr. Justin.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was amazing, installed the cameras quickly and efficiently. Answered all my questions, would highly recommend him to friends and family, Great personal and professional attitude, Thank you for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job and helped us get the app working. The job was done quickly and professionally. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, Blink camera installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was extremely professional, polite, and completed the installation in a very short period of time. He took the time to explain the system and answer any questions I had about Blink. Thank you for a pleasant experience in installing our Blink cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great agent who called ahead and assessed the situation and came out when I had everything ordered. Even though Jim had not installed gutter hangers, he figured it out and did a splendid job. He was so professional and very helpful in setting up and showing troubleshooting steps. I highly recommend you hire Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Ring cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man installed my cameras and did a wonderful job of explaining each step!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job. There were some issues with the product that I bought. Geek squad handled it with ease and came with the right solutions. The local Manager got involved and made it an awesome experience. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installers were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation team. Very knowledgeable, courteous and professional! Being a total tech member saved $127 installation charge! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    installation of flood light cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first attempt at this install was unsatisfactory. But the second crew you sent was great. They not only installed it correctly, but answered my questions and helped position it for maximum coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Value, I would Use This Service Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 4 wireless cameras installed by the Geek Squad. The Geek Squad came out for a free consultation prior to me ordering the cameras. The consultant helped with the choice of wired vs wireless and camera placement. The installer did a good job and I am happy with the install so far.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    In stallion outside cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job great job. Installer was professional. Ok

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed very quickly and efficiently. The tech answered questions and even came back for adjustments, Really appreciate the friendly service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not connect Ring tone to door chimes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burt the tech did a great job installing the Ringtone door camera and 2 cameras. However, he but did not connect the door bell to the inside doorbell chime and said that Mark would have to do it. I had to call to Best Buy to make another appointment to complete the job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My Solar Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent installed my two solar cameras. They were facing the wrong direction initially so I had to adjust them myself. However, overall they did a great job with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras efficiently and quickly. They were very professional, and answered any questions or concerns. I definitely recommend geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin got the camera system restarted and everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Installation of Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed my cameras did an absolutely excellent job. I would use Best Buy, the Geek Squad and Top Notch Installations any time and would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arlo Cameras and Solar Panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Pedro worked together to get cameras and solars installed regardless of the rain.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, knowledge and service by theinstaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed security cameras on my house. Was very professional and explained that the use of the equipment

    I would recommend this to a friend