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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3291 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,291 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    GEEK SQUAD efficient install of security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy install with instructions for use. Great item. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed outside solar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came out and installed solar ring cameras. He was very professional and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation of Ring equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment installed quickly and efficiently! Highly recommend this service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Love the cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew what they were doing. Completed the job in a satisfactory time. Great teacher on how to use the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Greg adjusted my camera to maximize the solar panel charging. They made sure it was in the right place. They provided excellent service and explained everything to me by utilzing my phone. They assured me that I could reach out to them if I had any future problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received notification of my installation window. I received a phone call of the arrival time. The Tech showed up on time and was very pleasant. He explained everything he was doing and asked what coverage I wanted. Then he advised me of the best locations so I could maximize my camera views.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have it installed by The Geek Squad so you know everything works properly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was easy and quick. The install guy came in ask me a few questions of where I want the cameras. Afterwards he showed me how he would be positioning them, and showed me demos of the video quality and how the cameras should work. I recommend it for anyone who needs installations quick and one’s a very easy quick demo on how do use the cameras afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my geek squad member did all that was necessary to insure camera's were installed and working. He worked comfortably with me not pressuring or rushing to get through setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, excellent service. Would recommend again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed security cameras & wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service thank you Genesis she setup wifi and installed all security cameras inside & outside excellent service..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs quickly got us up and running; they talked through the placement to be sure we were getting the best install although having the small camera over our front door didn't seem best, as we also had lights to install. Once we explained and they checked the range of view, we were all happy. THANKS, GUYS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weakness install, Ricky and his team are great technicians with awesome personalities.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation process was very smooth and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the best buy Greek squad plan and love to buy it and as I have installed so many new items in home and they install all are as free due to Greek squad member. Installation process was very smooth and clean and team installed the device on time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUT OF THIS WORLD EXCELLENT GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carl is the best Geek Squad person who has EVER helped us. He is very patient, informative and efficient. He is an excellent employee!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Pleased. Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Crew was very knowledgeable. Installation. WAs Outstanding. Please say thank you from Carl D . Calvo

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Arlo restting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service, Friendly. Helpful. On Time. Knowledge. Ability to repairing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and informative. Great job w the installs of ll 7 cameras. Explained operation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed very quickly and efficiently. The tech answered questions and even came back for adjustments, Really appreciate the friendly service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installers were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation team. Very knowledgeable, courteous and professional! Being a total tech member saved $127 installation charge! Highly recommend!

    I would recommend this to a friend