Customer Ratings & Reviews

The Geek Squad installers were incredibly competent and fast, and installed this seamlessly.

The agents installed a solar panel for one of my cameras, not a camera. They did an awesome job and I am very satisfied with the job they had done. They were very professional and proficient, thanks for a job well done.

Agent came out and installed solar ring cameras. He was very professional and personable.

The Geek Squad installed my wireless camera, they did an excellent job,

Agent Shelley is very professional, arrived on time and did an outstanding job of installing my Ring cameras and solar panels.

The Installer was Excellent, he was very Profesional and he went above and beyond to make the Installation work after running into a few Technical Issues. Overall everything worked out. Thanks Geek Squad.

The agent installed 4 roku devices and helped install an existing surround sound system. I've used the geek squad with past installs as well. They are always very knowledgeable professional!!

The Crew was very knowledgeable. Installation. WAs Outstanding. Please say thank you from Carl D . Calvo

The service from the two gentlemen that came out to do our installation was very acknowledgeable and their service was excellent! Thank you! The Lowes

The Agent (Randy) installed my security camera and He did a wonderful job and I give him a five star plus rating, keep up the good work

Very nice, very professional, responsive, knowledgeable. HHelped us tremendously

I was very happy with the Arlo camera installation. The technician who came was very friendly and professional. I was comfortable with him working in my house. He took the time to explain everything to me, and to select good locations for my cameras. He also explained the features of the cameras and app to me. I was very happy with the service.

The guys I had where supper knowledgeable! They kept me updated and what the status was! I would highly recommend this company to anyone looking to install anything! they where on time and the job did not take them long at at all!

Great service, fair price. Good advice about camera placement

The agent installed our new Ring floodlight wired surveillance camera so fast and efficiently. He had no problems with the wiring and was so easy to understand. He also helped with getting the Ring App setup on our I-phones and tablets.

The agents mounted my camera and installed the appropriate app on my device. They did a good job and I was definitely satisfied with their work!

Agents did a great job mounting the camera and were very patient with me as I checked the camera feed. They definitely went above and beyond.

The agent who installed my camera was very professional. He ensured to explain what he was doing and ensures the cables were properly arranged. The only thing I would correct was that he showed up late from the pre-scheduled time.

After four no shows to install, the fifth time the Geek Squad came unexpectedly. They had a 'cancellation' and could do our install! We had four cameras with alarms, motion sensors, and a Ring doorbell camera. The salesman said they would have a floor plan designed for the installation. I gave him a dimensional drawing of our home. The team didn't know that and just asked where I wanted them! Talk about design on the fly! They said the current doorbell system would not work with the Ring doorbell and left it with me to exchange or return. After they left I opened the box to examine it. A small instructions leaflet said to install a jumper wire to bridge the transformer's contacts. The jumper was still in the plastic package, unopened. So, they just hooked up the camera to the current wire and got no power to it! they determined it was not compatible! I am left without a doorbell camera unless I try it myself. No one provided what I believe should be a sit-down and run-through training session on all the system's functioning and how to set the alarms and disarm them as well. They went out the front door, leaving the system armed. I didn't know that and opened the back door to let the dog out. It had a sensor! I couldn't turn off the alarm. Even tried to unplug it but it still sounded like a fire siren level alert. Had to stuff it under a couch pillow and waited until it shut itself down while I frantically tried to find some directions in a small booklet they left. Too late for looking up instructions but I found them after it went silent. The installer team of three did okay with connecting things. Took up a lot of electrical outlets for power sources that no one told me were needed for the various devices in the home security kit. I'll have to find some YouTube stuff to figure out how to control the systems. No help from Best Buy or even returning my calls about that. And still, no one has come to install a wall-mounted TV. Purchased on May 10 just like the cameras.

Even though it was necessary for the two installers Frank and Hector to return to my residence (through no fault of theirs) (defective merchandise) they displayed the same high level of enthusiasm and commitment as they did the first time they came for product installation.