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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3296 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,296 reviews
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew were fantastic. Great job on the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    effective system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality, excellent field of view, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation of Arlo cameras timely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable about the product, installation was done in a timely manner and he assisted us in syncing the product with our iPhones. Spent more than adequate time with us to make sure we were up to speed using the product to our satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my cameras front and back quickly. I feel so safe now that I have the ring doorbell and cameras

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad did a great job !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did recommend someone who came up there and get a blink, doorbell and cameras. I told him that Geek did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed all three cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All three camerals are working.Wish the doorbell was working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad installing several TVs at house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that installed and connected the TVs did an excellent job. I think they were efficient and resourceful because there were several different items that came up they were able to resolve. They were on time and polite as well as knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vince installed the cameras. I highly recommend Vince, He is very knowledgeable and caring.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job. He knew his business inside and out. I had many questions, and he knew all the answers highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Confusion resolved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They send two different companies. Each company was to install two cameras. The installers worked it out. It took an extra day but the install was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring camera is great for our house. Have 5 cameras on the property. Ben installed the cameras and explained how they work for me.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    RING system is great. I have peace of mind now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the RING system went well from the installation to my husband replacing the batteries in the camera. I do wish the battery did not drain so quickly. We have to recharge it every week. We purchased another one. Hopefully that will help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and setup. My purchase came with free install service because I am a totaltech member. Not only did I get extended warranty but I also get professional installation which is really awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek service technician Robert was very thorough neat and friendly he double checked my existing Arlo cameras and readjusted them as was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good picture and volume. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Total Tech - Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech team were professional and knowledgeable. Seamless installation. Both gentlemen were great - I cannot remember the other gentleman’s - Bryce was one. Both were excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Friendly and polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived late in the day. He was very polite. Installed the security cameras and one of the cameras was making a buzzing noise. Because it was so late he was in a hurry to leave and we did not get a lot of instructions on how to use the security system. We were told that he would turn in to the company that the one camera needed to be replaced. So we made an appointment for an additional geek squad to come back out and replace it. However, when he came he did not have a replacement because it wasn't on his notes to bring one. We ask if he could adjust the directions for the cameras because we were not picking up very much movement and especially the areas that I was most concerned with. He did adjust. However we still are not getting the results needed for the cameras. We have decided these cameras are not working for us and now have an appointment for them to take them down and return them. The geek squad was very polite. However, we did not have good results with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job with the install. Also explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Small business owner (Polk County)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my phone so I could monitor the camera's in my mother home as she is 85 years old. I been a total teck customer for 5yrs. and all their agents are the best in taking care of my home and business. (Customer for Life) Ray H

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Arlo Pro system had Geek Squad install the cameras and set up the system. Daniel did a great job, explained the system and offered suggestions, he made sure we knew the Arlo system before he left our home.

    I would recommend this to a friend