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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Confusion resolved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They send two different companies. Each company was to install two cameras. The installers worked it out. It took an extra day but the install was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Trust the experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything very efficiently and in exactly all of the right locations and had great suggestions so I could get full coverage. I would recommend highly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They will properly install yours products!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my home security cameras, I didn’t want to take the risk of doing it myself. I’m glad that the Geek Squad came out and properly installed them. I’m very satisfied with their service. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and extremely professional. Installed my security cameras and showed us how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on a yearly service plan with the Geek Squad and it’s the best money I’ve ever spent! My most recent purchase/install were the Arlo security cameras. The team came out and did a flawless job as usual!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I would do this myself but didn't have the time. For the price it was a no brainer because of the convenience. The tech was on time and great to work with. Very knowledgeable and professional. Got my Eero and Ring cameras working in very fast time frame.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two electrical technicians arrived and made a survey of the equipment and then where to place them. They were very informative and explained everything to me before starting the work. once all cameras were up they showed me how to operate the system. I was very pleased with the work.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek service technician Robert was very thorough neat and friendly he double checked my existing Arlo cameras and readjusted them as was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring cameras and doorbell working as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received cameras and doorbell quickly. They were installed by GeekSquad and working as expected. Tech was very patience during setup and explained as necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad took care of my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed my cameras was very professional. Really like how he did the job, didn’t take long to do it either.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing about the camera I don't like I have to charge it anytime it need charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Camera Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked all of the batteries before loading them into the cameras. He located the best placements for and installed the cameras and solar panels for optimum coverage. He doublechecked my telephone to ensure I could access the cameras and taught how to use the Ring app. He demonstrated how to load and unload the batteries should I need to recharge them. He explained that a drop in temperature could effect the cameras' operation. Also, he indicated that I was to ensure that the camera doors were closed at all times so moisture didn't get in. He also showed me how to reconnect the cameras should one go off line. He also placed the Eeros for the best coverage. The technician was very thorough, personable, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job. He knew his business inside and out. I had many questions, and he knew all the answers highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service as usual!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and installed the 3 items which I had purchased and explained how they functioned. Also helped set up our phones to view the camera and ring functions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring camera is great for our house. Have 5 cameras on the property. Ben installed the cameras and explained how they work for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed the way they worked, Organized, cleaned up in a timely manner. If I asked a question they were very professional and the point. Most of all the job was done well with very little problems.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Cameras everywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still adjusting the field and chime settings, but everything is working and I think it will be a helpful security for our home. Earlier we had an intruder and our doorbell camera video was used by the police.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    True Professionalism & Dedication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Telegraph with perfection from beginning till the end. Jon organized a well thought out Plan for me. Elianny explained the beautiful of it all, & Vincent stopped by & put everything in motion. EXCELLENT!!! Thank You !!!! Frankie

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cámaras excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent of Geek Squad installed my Blink cámaras, he was excellent , very professional and very quickly, I indicated where I want the cámaras and he did very very good. I am very happy with the services of Geek Squad , they have professional people .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my cameras front and back quickly. I feel so safe now that I have the ring doorbell and cameras

    I would recommend this to a friend