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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3298 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Wi-Fi Camera Install (Up to 2 Cameras) service, highlighting the quick installation process and the high quality of the cameras. Users also appreciate the ease of use, the agent's knowledge, and their professionalism. However, some customers have expressed concerns about the camera's battery life, motion detection, and communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,298 reviews
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great. lllllllllllllllllllllllllllll

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    A real big brother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable. Patient enough to explain things about the system to clueless people. Very professional. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Spot light was installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and helpful. She positioned the cameras perfectly the first time. She provided us with many useful steps & suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Blink cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Blink outdoor cameras, the pictures are clear. The service to install our cameras was really great. The Tec was very helpful in setting up on our cell phones. A very nice man.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    More cameras is a best buy choice im glad i made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Daniel from Geek squad awesome agent install my extra camera's expertly. Very happy with the quantity of camera's ive chosen.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely impressed by the technician who installed my outside camera. He did an outstanding professional job in doing so.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my cameras back on line and working great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, patient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like to be hospitable, I didn't have to hover, babysit or help them do their job. It's a relief to have knowledgeable professional service providers who are also patient with me as I seek to learn how to operate what they just installed! ;)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew mounted all the cameras, and connected the WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer performed job quickly and done with high level of quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Installed quickly. Made sure everything works. They did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Blink installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s knowledge and professionalism is unparalleled!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on a yearly service plan with the Geek Squad and it’s the best money I’ve ever spent! My most recent purchase/install were the Arlo security cameras. The team came out and did a flawless job as usual!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by Geek Squad tech. Fast and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Resolved Arlo problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were pleasant, knowledgeable and prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad installed our cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our cameras were installed quickly. The setup was a breeze. The Nest cameras are better than the ADT ones, the quality is crisp and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech called stated time, actually came a bit earlier. A plus. Very nice. Quick install. Thoughtful of equipment placement since i couldn't reach. Made sure there was a way i can get to equipment without injuring myself. Plus plus.....thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These Ring Security Cameras are ideal for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what the installation would look like let alone how to install the cameras myself. I am all thumbs with handy work. I hired the geeks and was absolutely happen with the results from the start of the job to the end. I would recommend their professionalism to my friends and quality of their work.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Same Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was here promptly and were very knowledgeable about fixing the problems with our cameras! They had been the same Geek squad that had installed them!! If we ever need the Squad again, I would like to get the same people!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed and they are perfect. Thanks to Geek Squad.

    I would recommend this to a friend