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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up in a neat and professional manner. Technician reviewed operation of all devices and insured all were working correctly before leave by.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Arlo Cameras and the Geek Squad Installer Was Excellent. He Was Very Knowledgeable and Helpful In Explaining All Our Cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up all five outside cameras and explained how to operate. He was so helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Experts were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experts were friendly and knowledgeable. Helped set up orher appointments as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a pretty good job with the install. He also arrived within the time frame also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installations are always on point...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my cameras where I asked, but didn't go over any of the features of the device with me. However, I feel that there should be SOME level of "figure-it-out-yourself" that needs to come with all electronic devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech called and gave us an estimated time of 1-3pm. He arrived at 1:45. He was very professional. He got to work and walked me through the installation process. After the installation was complete he showed me the different features that were provided and waited to make sure that I was satisfied with the features I wanted and that they were working properly. This was a great experience. The tech made me feel at ease because he did a masterful job of explaining everything to me. I am extremely satisfied with the service that he provided. Outstanding!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was excellent.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation went well installer installed the cameras on the the house, installed software and explained the features. the only problem was the store employee didn't know how to set up the appointment and did not know what the service included.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called me 30 minutes before they came. They first discussed on where I wanted the cameras to be installed and they gave their feedback when asked and had me take my decision. Both cameras were installed exactly like we decided. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super helpful and great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation insight and also fixed on of our other solar ring batteries to get better sunlight. Super nice guy and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Zak did a great job on both cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad personnel were the nicest ppl we have had do our install and kept up with us throughout the ordeal and afterwards to boot...

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    almost good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great but short clips. they need to be longer. sometimes skips motion segments

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Agent gets the highest rating!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and the outcome was a great success….and was very patient…really appreciate the service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    You did not install a t.v., it was the ring system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very, very impressed with the Geek Squad man that installed our Ring system cameras etc. He explained it and answered all of our questions perfectly. We were very pleased with his thorough information and kind understanding of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad came through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tech guy installed our wireless cameras and was so patient with us. When we had trouble connecting to my spouse's phone, the Tech guy came back and fixed it for us right away. So great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is my favorite they do a great job with all our installation - very supportive and they give good advice - I will always recommend Geek squad over any 3rd party or thumb tack vendor

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Camera - great and well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased one Arlo camera for the front of the house and it is well worth the money. My only complaint is that it records everyone and every truck or car that goes by even though it's been adjusted to a certain footage. But it gives one a secure feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Recommend having Geed Squad install your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech had the cameras installed in very good time. His recommendation for camera placement was very valuable. He was very profession and got the work done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are great was just not happy thar my camera couldn't be put were i wanna it to be placed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Floodlight installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced my Arlo Floodlight and added it back to my Arlo app. He was friendly and kept me informed during the installation.

    I would recommend this to a friend