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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3377 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,377 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation of home security camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was prompt and done correctly. We could have used more instruction on how to use the security camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    James Klein

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kennedy and Logan were exceptional and very good at explaining the Arlo door bells.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    camera install went well as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some cameras were installed by 3rd party others by Geek Squad. I was far more impressed with the Geek Squad and in the future would perfer the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy installation of my dashcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. I dropped off my car, Troy installed the dashcam, let me know when he was finished, told me how it worked, and it does!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Armor was very knowledgeable very helpful and patient he picked the perfect spots for my camera's and made sure they were set up on my phone and adjusted to the perfect angles.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of Ring camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came on time and were able to complete the job without delay. They were able to answer my questions and had good customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to remove , install and realign everything as well as provide further explanation as to how to efficiently use the new technology

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    installation was successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation was completed in a satisfactory manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Daughter is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase because I was concerned about my daughter’s safety. Now she feels more confident in her surroundings because of the cameras. The instillation was professional and very detailed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad professional in every way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician who clearly explained where to install and how to use. A real professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Dave provided excellent and helpful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave Shelley installed security cameras, mounted our TV and hid the wires behind the wall. He provided friendly, helpful assistance. He is an asset to the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek guys did a perfect install. The price is a bargain for how long it takes. They know exactly what to do and how to overcome any technical obstacles. Don't waste your time doing yourself..these guys are the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer performed job quickly and done with high level of quality.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Knows his security stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was so knowledgeable about security camera installation and was helpful in recommending something different.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the cameras was very friendly and patient with all the questions we asked while was working on the installation. He went over everything about how the cameras worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 3 security cameras. They were knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time for us using the Geek Squad and very happy we did. Very professional and friendly, with a good knowledge of the product they are installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent. It took no time to install. Very knowledgeable and nice service men

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WI-FI Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my security camera quickly - He saved me a lot of time. He was pleasant and professional as well. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my cameras back on line and working great job

    I would recommend this to a friend