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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,378 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a get job with installing our cameras.. fast and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listened carefully to my needs. Did the installation quickly and efficiently. Explained usage and answered questions. Just what I needed. No more, no less.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad professional in every way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician who clearly explained where to install and how to use. A real professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy Sub Contractor installed WiFi Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub contractor to Best Buy for WiFI Camera install and support was well knowledgeable with product and how to install properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed perfect and educated us on use. Asked where we wanted them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Made quick work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my cameras quickly and walked me through setting them up, using them, potential problems and made sure I knew how to trouble shoot or find answers before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff with Geek Squad installed my spotlight camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff and his team installed my spotlight camera in record time and with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dkessler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice knowledgeable great customer service and on on time

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera gives you peace of mind. I'm also glad to belong to the Geek Squad. They did a great job installing my camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my Blink wireless cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Blink wireless cameras and were very helpful in instructions and set up for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Remarkable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best ever. Assisted in so many ways. You'd never find service better any where else.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Super Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad individual who services our area is extremely knowledgeable and efficient in the installation of Best Buy technology.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Recommended ☆

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad tech Arthur was exceptionally helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did an amazing job setting up our cameras! they were right on time, very professional and very quick. they also loved my dog and played with her in the yard☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was extremely helpful and professional when he installed my Arlo security cameras. I recommend the Geek Squad services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So glad Best Buy offers this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my cameras did so with ease, including in the hard-to-reach places. Highly recommend getting this service with a purchase of security cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My Cameras With Ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slater connected all 4 cameras and was very helpful on how they worked! Excellent customer service!! 5 ⭐️s & Thank You Again!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad in stall both my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get there names but the two I had were understand helpful and answered all my questions they were in and out with out delays.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    RING installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evan Hall was AMAZING! He was courteous, knowledgeable and super efficient. He explained the tech to me in layman's terms and helped me make smart decisions about tech placement and usage.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 3 security cameras. They were knowledgeable and professional.

    I would recommend this to a friend